So, so helpful from start to finish. No pressure when viewing, just left you alone to look at all cars, but were right there if you needed them. When purchased they helped with absolutely everything f... See more
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Company details
- #42 of 90 best companies in Car dealer
- #19 of 54 best companies in Used car dealer
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Euro Centre, Neath Abbey Business Park, SA10 7DR, Neath, United Kingdom
- 01792 814300
- marketing@thetradecentrewales.co.uk
- thetradecentrewales.co.uk
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Matthew was great professional very…
Matthew was great professional very helpful and went through every thing very well and asked all of my questions
Great experience
Jake helped us with the finance side and was really great. Even when I got a bit snappy (through no fault of his) he remained patient and understanding. Great experience!
Have had a lovely experience purchasing…
Have had a lively experience purchasing our web car. Libby has been very helpful with the process and we are more than happy with our web deal and lovely new car
Fantastic experience from jay
Had a great experience
Had a great experience! Jay was really helpful even staying late to get my car finialised
Matthew Cook was friendly helpful and…
Matthew Cook was friendly helpful and personable.
Thank you!
Outstanding Service
Jay Tom and tia were amazing throughout…
Jay Tom and tia were amazing throughout my time spent in trade centre wales Cardiff me and my daughter laughed all the time with jay and tom they made us feel so comfortable and tia who we met last and she was so nice to us also new car day for me thank you jay tom and tia 🫶
Jake was amzing
All staff i dealt with
All staff i dealt with, Kieron, Ross and Tia were incredibly helpful and friendly. Have bought cars from here before and highly recommend.
New car
Collected my car and going home happy. The service received by Matthew Cook was fantastic and took time to explain everything.
Avoid. Part Ex lies.
Went on their website and used the part exchange calculator. Put accurate information in to which they quoted £5400 for my car.
I then made an appointment the next day as I wanted to part ex and buy another vehicle which was on sale via their website on promotion as £2000 off each car.
Went to the Neath centre. Guy I dealt with was alright but he went and spoke to his manager about what I would get for my car part ex wise.
I understood they would probably take a bit off as they all do. He came back and said they would give me £2000 for my car!
I asked him why would you online give a quote of £5400 to which he blamed the website saying the calculator wasn’t accurate, I challenged him saying it’s false advertising and then low balling me which he didn’t have much to say.
Also, their website showed good cars at very good prices, upon walking around the whole forecourt, I couldn’t see one vehicle that matched the prices online, not even close.
So, they ended up wasting my time and lying to me to try and get my vehicle for next to nothing.
The manager didn’t give a monkeys about me and couldn’t have cared less.
Cowboys. Avoid.
Jake was very helpful and also Stephen…
Jake was very helpful and also Stephen and Jess. I have been pleased with the service I have been given.
Helpful Staff.
Great service from Trade centre Wales…
Great service from Trade centre Wales when purchasing a new car. Big thanks to Jake
Cannot thank you all enough
Cannot thank you all enough! From Jordan in sales, James in finance who held my hand through me being very stressed and kept me totally calm to Alicia in collections. Cannot recommend them more!
Mollie in collections was very helpful
Mollie in collections was very helpful. Thank you
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