TheTransporter packers and movers Reviews 122

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, noting that items arrived safely and on time, often without any damage. The overall service is consistently described as professional, efficient, and hassle-free, with many appreciating the smooth process from start to finish. The staff is also highly commended for being courteous, helpful, and responsive, with many individuals mentioned by name for their outstanding support and communication. However, some people were dissatisfied with the response time, mentioning issues like unfulfilled pickup promises and a lack of communication regarding missing items. A few other people also felt that the product delivery was problematic, with some reporting damaged items upon arrival or incomplete deliveries.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the timely... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, organization, and... See more

Response time

Consumers find response times to be ambiguous. While some reviewers praise quick and prompt responses, with... See more

Product

Customers had ambiguous experiences with product. While some reviewers reported receiving their goods in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

we had transported a scooter from Mysore to bangalore . Was pleasantly surprised by how easy and prompt it was to book via WhatsApp. communication even though a little bit delayed was complete and wi... See more

Rated 4 out of 5 stars

I paid initial deposit to book service from goa to Gujarat they promised pickup next day. For two days straight they promised pick-up and did not come. They finally apologised and picked on 3rd... See more

Rated 4 out of 5 stars

On time packaging and on time delivery! Contacting the agent (Rohan rathore) was easy, convienient. He was polite. But here and there little damages happened with my items after opening package! Elsew... See more

Rated 4 out of 5 stars

The transport of goods was smooth, they update things timely too. The only part I'll suggest to bring up is to take a photo or video while uploading the boxes will be more better. Taking weight of box... See more


Company details

  1. Removals company
  2. Removals Service

Written by the company

TheTransporter Packers and Movers provides excellent packing and moving services at affordable prices, using high-quality packaging supplies to ensure the complete safety of goods in transit. TheTransporter Packers and Movers has a team of qualified professionals who perform an initial site assessment and offer cost-effective solutions for all packaging and moving needs. We also offers free pickup and packaging services, as well as online tracking for courier and parcel deliveries.


Contact info

4.1

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

The transport of goods was smooth

The transport of goods was smooth, they update things timely too. The only part I'll suggest to bring up is to take a photo or video while uploading the boxes will be more better. Taking weight of boxes will also be an advantage.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I was connected with Vishal he handled…

I was connected with Vishal he handled my courier with utmost care he have me door to door drop service was seamless excellent timing hassle free communication rate also best when compared with market, over all ***** star service provided by Mr Vishal,,,,he holds very excellent knowledge of his field,,,hats off

5 August 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, they just take the delivery initially and then hold it and ask extra money in name of extra charges. 100% scam please don't fell for it.

5 August 2025
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

We are sorry to hear about your experience and understand your concern regarding extra charges. We take such feedback very seriously and want to resolve this matter for you.

Please share your booking details with our support team so we can investigate and provide you with a proper resolution:

Phone: +91 99112 36654 (business hours)
Email: support@thetransporter.in

Your trust is important to us. We will review your case on priority and ensure that the matter is addressed quickly.

— TheTransporter Packers and Movers Team

Rated 4 out of 5 stars

Initially

Initially, I thought the time to reach the destination will not be as expected, but when the bike reached on time at the destination and delivered on time, I felt the job was done nicely, kindly continue your good services so that in future, I can use the same services Packers and movers

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Very very bad experience This is to inform that 4th June from…

This is to inform that 4th June from Madurai to Bangalore shifting I have paid token advance of 1000/ but no one had come to Madurai I have shifted with some other logistics I am asking to refund money but no response from your person. He has given me his gpay no and asked to pay token 10000 I have 1000 but not refund till today I am going file case against to your company two months over. +919769181424 I am going to file case and I will inform in your website that you people are cheating me.

2 June 2025
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

We are sorry for the trouble you faced earlier. Your refund has already been processed. We kindly request you to check your bank statement for confirmation.

If you need the refund reference details, our customer support team will be happy to share them with you. You can contact us at:

Phone: +91 99112 36654 (business hours)
Email: support@thetransporter.in

Thank you for your patience.

TheTransporter Packers and Movers Team

Rated 1 out of 5 stars

I booked monitor pickup from and paid…

I booked monitor pickup from this transporters and paid 4000 full advance, no one came to pickup and after 100 calls asking for refund - no one refunded my amount - after a little research I found this company is fraud - they take advance and never return hence I filled complain to cyber crime - then the transporters had to refund my amount and they were threatening me to take the complain back! I will never take it back - now they keep harrassing me through calls and messages! I will also report this to cyber crime. Their office is fake, everything is fake! Never trust them! If anyone faces scam then there is a help button on Google pay from which you also can report the scam to cyber crime! If people who have faced this, please reach out to me - the police are already behind them!

14 July 2025
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

We are glad to inform you that this case has been resolved and your refund has been processed. We request you to kindly check your bank statement for confirmation.

If you need the refund reference details, our customer support team will be happy to assist you. You can contact us at:

Phone: +91 99112 36654 (business hours)
Email: support@thetransporter.in
Contact Form: On our Contact Us page

Thank you for your patience and understanding.

TheTransporter Packers and Movers Team

Rated 1 out of 5 stars

Provided no service or refund after taking advance payment

They took an advance of ₹2000 for bike shifting. No one came to pick up bike for 2 weeks even after repeated calling. Now they have not refunded the advance. 1 month has passed away. They assure they will process the refund but do not take action.

3 July 2025
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

We understand your concern and are sorry for the trouble you faced earlier. We would like to confirm that this case has been resolved and your refund has already been processed.

Please check your bank statement for confirmation. If you need the refund reference details, our customer support team will be happy to assist you:

Phone: +91 99112 36654 (business hours)
Email: support@thetransporter.in

Thank you for your patience and understanding.

TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Prompt and reliable on-time service

Very prompt service, friendly and helpful staff. They have their own loading people, hassle free transport without worrying about the safety of the goods. The staff secured my goods so as to not move. Very reliable, no delays.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Mr Vishal was very helpful from the start till the end. The transportation service was speedy and reliable. Right from the pick up point till delivery each person was kind and helpful. It’s a home to home service, I did not have to lift a single package. My packages were handled and delivered with care; and no damage was done.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Mr.Vishal of this company followed from…

Mr.Vishal of this company followed from the beginning till the packages reached Chennai from Ahmedabad. All the items received in good condition. Both at the time of pick up and at the time of delivery no one asked for extra money.
Very neatly organised by Mr.Vishal.
All done through phone only.
I booked on 29th May 2025 at Ahmedabad and received at Chennai on 3rd June 2025.
Our sincere thanks to him.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

The transport packer and movers a great service 👍♥️

I recently took the service from the transport packer and mover for shifting from Noida to Dausa (raj).mr Yogesh Kumar explained in everything in detail and was very helpful.
The packing and loading team also a great job.
The packed everything carefully and loaded it powerply.
I am Fully satisfied with their service.
I recommend an evryone to chose the transport packer and movers a for a smooth and safe move.

28 May 2025
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you for sharing your experience. We are glad to know that your move from Noida to Dausa was smooth and safe. It is great to hear that Mr. Yogesh Kumar explained everything in detail and that our packing and loading team handled your belongings with care.

Your recommendation means a lot to us. We are happy that you are fully satisfied with our service.

TheTransporter Packers and Movers Team

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