Theunrealitystore logo
Visit website

Theunrealitystore Reviews 

1,275
•
TrustScore 5 out of 5

5.0

Comic book shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent selection of products, often finding unique items at sensible prices. Many highlight the superb packaging that ensures items arrive in pristine condition, coupled with exceptionally fast and reliable delivery. Reviewers also frequently commend the first-class service, noting great communication and a personalized approach. People appreciate the added value, with many receiving free gifts or extra comics with their orders. This consistent excellence across product, delivery, and service makes it a highly recommended store for many customers.

What people talk about most

Product

Reviewers consistently express satisfaction with the product, highlighting that items are exactly as... See more

Delivery service

Consumers find delivery service to be positive, consistently praising the swift delivery times and... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Quality

Reviewers consistently highlight positive aspects of quality, with many praising the excellent condition of... See more

Price

Clients share positive opinions on price, consistently highlighting great and reasonable prices for quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Expert first class business. The Unreality Store really can't be beaten from all round excellence. The items sold are quality, expertly graded, sensibly priced and very well packaged and delivered wit... See more

Rated 5 out of 5 stars

I love the selection that The Unreality Store has. Great classics, some eclectic selections and bonus rare finds I wouldn’t know where else to pick up. Ordering and paying was very easy and secur... See more

Rated 5 out of 5 stars

I got a quick response to my email enquiry, really fast delivery and an unexpected free gift included! I love the warm and friendly attitude. I'll be sticking with the Unreality Store from now on as I... See more

Rated 5 out of 5 stars

Always received great service (and products) from this company. They always have amazing deals, on items that you can't find anywhere else, and they never disappoint. Their products are disp... See more

Company details

  1. #1 of 5 best companies in Comic book shop
  2. #2 of 138 best companies in Collectibles Shop
  3. #1 of 8 best companies in Second-hand Book Shop
  4. #1 of 7 best companies in Used Game Shop

Written by the company

We Are The Unreality Store Our story started in 2019 over a few pints of craft ale. Four forty-something’s debating how enjoyable it would be to curate and sell their favourite things in one place! From this idea The Unreality Store became a reality! With over one-hundred years experience of buying and reading comics, role playing, watching films, computer gaming and listening to vinyl. Our concept is to be your trusted independent seller of back issue comics and role playing games. In the long term our ambition is to also sell retro gaming and vinyl. We will sell the stuff that our community enjoys reading and playing, and discuss why we thought it was cool! Our promise to you, is to work especially hard to give you a great experience, that you want to repeat again and again! We Are The Unreality Store - come and join us. #weareus #youarenowus #theunrealitystore The Unreality Store is now a reality

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,275)

192 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Stained Comic

Comic I bought, was stained on the front from what looked like a thumbprint, or dirty hands. Which was upsetting as it was a fully white cover. Meaning I have to source another for my collection.

Other than that, the store is fine. But this was quite upsetting.

18 April 2026
Theunrealitystore logo

Reply from Theunrealitystore

Hi there. Sorry you weren’t happy with your comic. If you can email to let me know what it was you purchased and aren’t happy with I will refund your purchase on the item. In future if you aren’t satisfied with anything you buy from the store please do reach out first before jumping on Trustpilot to leave a review as it gives me the opportunity to sort out any mistakes

Rated 5 out of 5 stars

Expert first class business

Expert first class business. The Unreality Store really can't be beaten from all round excellence. The items sold are quality, expertly graded, sensibly priced and very well packaged and delivered with very speedy delivery. The business owner Matthew not only shows he knows his product but is obviously a fan himself with expert knowledge and a very friendly no nonsense ability to provide top notch customer service. This is why I have bought again and again from The Unreality Store and will continue to do so.

10 April 2026
Rated 5 out of 5 stars

Great Service

Excellent packing, prompt postage. Good communication. And some freebies thrown in. Will definitely be back.

9 April 2026
Rated 5 out of 5 stars

Amazing

Amazing , all orders arrived quickly and in top condition , the seller even sent me extra ones too , amazing store.

4 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look