The Vet Shed Reviews 

847
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had been waiting for an out of stock product for months...... The Vet Shed were the only company that kept in touch and advised me that the product was now in stock! Ongoing communication has been... See more

Rated 5 out of 5 stars

I ordered an item for my dog on the site and took the express postage option. My order went through at the end of the day on Monday, by about 8am Tuesday it was packed and sent out, then it reached... See more

Rated 5 out of 5 stars

Very quick to dispatch. Arrived promptly, especially given current delays in supply chains. Used Auspost..who are so reliable and quick. Only problem was me not understanding that I had to look in my... See more

Rated 5 out of 5 stars

I discovered Vet Shed when googling for Xmas presents for Lola to give her Doggy Daycare friends. The toys i purchased before Xmas were a little more unique than what was avail on other websites and t... See more

Company details

  1. Pet shop
  2. Hobby shop

Information provided by various external sources

Where it costs less to give your pet the best!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

847 reviews

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4.7

All reviews

(847)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

I recently ordered some bird accessories and one of the items happened to show as 'in stock' when it wasn't. The Vet Shed team went out of their way to ensure I was kept up to date on when the out of stock item would arrive and I recieved all of my items in a timely manner. Pleased to say I was happy with the overall experience and I have some very happy birds!

25 January 2024
Rated 1 out of 5 stars

Ordered for the first time on the 25th…

Ordered for the first time on the 25th Jan and still havnt received my order . Delivery is saying on shop app that it won’t be til between the 3rd and the 6th feb .
Disappointed as I didn’t think it would take this long , if I had of known I would have driven to vets to collect myself . Called and spoke to office and was told it would be here tues or weds it’s now Thursday 1wk later and I’m looking at next wk for delivery. I have a young new puppy that needed this by today .
Very disappointed in the delivery service it’s very slow

25 January 2024
Rated 5 out of 5 stars

Easy, Quick and Competitively Priced

Easy website to use and order goods. Goods arrived within a couple of days of ordering online with good communication via email of where the order was up to. Competitively priced as well. Have used them a few times to order products.

25 October 2023
Rated 5 out of 5 stars

Happy customer

Well, I received everything I ordered, competitive pricing, shipping took a while, but when you realised the delay, I was sent my goods over night. No complaints. Its refreshing to have great service. Ill be back ;)

24 September 2023

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