The Vinyl Factory Reviews 3

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Record company

Written by the company

The Vinyl Factory is the world’s foremost vinyl enterprise. It encompasses a record label, pressing plant and online magazine, and collaborates with artists and musicians to create stunning audio-visual shows.


Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Changed description after pre-order, misleading consumers!

They advertised The Edge of Saturday Night 12" singles would be hand-numbered to 1159. This was on their site in the description at pre-order. When my order was received, the copy was not numbered, and they have since removed the description in the listing saying they would be...in an article elsewhere on their website they still state copies are "Hand-numbered".

This company is false advertising and should not be trusted. I have written them twice and gotten no response. I have screen captures and screen recordings showing the original item described as being "hand-numbered" to 1159. I just wanted what I paid for, a numbered limited edition vinyl. Buyer BEWARE!

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Shady Liars.

Lied about The Blessed Madonna & Kylie release being limited to 1159 copies and each of them being hand numbered. They are not numbered AT ALL.

1 November 2024
Unprompted review
Show reviews in all languages. (3 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look