The Wedding Car Hire People Reviews 

500
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly support team for making the entire online booking process quick, smooth, and completely stress-free. Consumers also highlight the wonderful variety of beautifully maintained vehicles and the polite, professional chauffeurs who ensure that all special occasions go completely perfectly. However, some people mentioned that the company operates strictly as an intermediary booking platform rather than renting out the cars directly. A few reviewers were dissatisfied with the limited support provided when unexpected issues occurred with the third-party vehicle providers on the actual day.

What people talk about most

Service

Consumers find service to be positive, highlighting professional drivers, prompt communication, and helpful... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting that the website is... See more

Website

Users describe positive interactions with website, highlighting an easy and user-friendly online booking... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got let down by another supplier 5 days before the wedding and The Wedding Car Hire People helped us find a suitable alternative, and work out the logistics of several pickups. Everything went to... See more

Rated 5 out of 5 stars

They were very helpful and understanding. My wife who's the mother of the bride and a wheelchair user was concerned about how she would be able to get to the church and reception. We phoned to discuss... See more

Rated 5 out of 5 stars

Both Cars we hired arrived earlier than booked which allowed more time for photos. The cars were in perfect condition and the drivers were polite and well presented. Everything was perfect and I w... See more

Company replied

Rated 5 out of 5 stars

Just booked a vintage car for our sons wedding this August. Decided to phone rather than book online as I had a couple of queries to resolve. Julie was very helpful & patient - answered my queries... See more

Company replied


Company details

  1. #4 of 7 best companies in Limousine service
  2. #25 of 37 best companies in Car rental service
  3. #8 of 24 best companies in Wedding service

Written by the company

At The Wedding Car Hire People, we specialize in providing an exceptional wedding car hire booking platform that adds a touch of elegance and sophistication to your special day. With a diverse fleet of impeccably maintained vehicles, ranging from timeless vintage classics to sleek modern luxury cars, we cater to every taste and style. Our professional owner chauffeur drivers are dedicated to ensuring a seamless and comfortable experience. Punctuality, courtesy, and safety are our top priorities, allowing you to relax and enjoy your journey. We offer tailored services to meet your specific needs, creating a personalized and memorable experience that aligns perfectly with your wedding plans. Customer satisfaction is at the heart of what we do. Our team is committed to delivering outstanding service from your initial inquiry to the moment you arrive at your destination. We take pride in our attention to detail and reliability, ensuring that your transportation is stress-free and flawless. We believe in offering luxury without the premium price tag. Our competitive pricing and flexible packages make high-quality wedding car hire accessible to various budgets. Experience the difference with The Wedding Car Hire People. Contact us today to discuss your needs and secure the perfect vehicle for your wedding. Visit our website for more information. The Wedding Car Hire People – Elegance, Reliability, Perfection.


Contact info

4.8

Excellent

TrustScore 5 out of 5

500 reviews

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4.8

All reviews

(500)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happiness

Very efficient, friendly and nothing was any bother. There were no hidden charges or add ons. The price we were quoted was the price we will pay. I would definitely recommend this company

8 October 2025
The Wedding Car Hire People logo

Reply from The Wedding Car Hire People

Hi there,

Thank you for taking the time to leave such a lovely review. We're really pleased to hear everything felt friendly, efficient, and straightforward — and it's great to know the clarity on pricing gave you confidence. Transparency is a big priority for us, so your feedback really means a lot.

If you need anything else in the run-up to the big day, we’re always here to help.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

More than 5stars.

What can I possibly say about such a wonderful experience. 5 stars doesn’t even com close to telling people how brilliant they company are. Driver was so polite and nothing was too much. We felt like royalty sat in the back seat and had so many people stop and look. Would so recommend

27 May 2025
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Reply from The Wedding Car Hire People

Hi Andrew,

Thank you so much for such an incredible review — it genuinely means a lot to us. We’re absolutely delighted to hear how special the experience felt on the day. Feeling like royalty in the back seat is exactly the kind of magic we hope to deliver, and it’s wonderful to hear the driver made everything so effortless and enjoyable.

We’ll make sure your kind words are passed on — feedback like this really does make the team’s day.

Wishing you all the very best,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

It was so easy to book our wedding car…

It was so easy to book our wedding car and the website is easy to navigate

29 September 2025
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Reply from The Wedding Car Hire People

Hi Christopher,

Thank you for your kind review. We're really pleased to hear the booking process felt so easy and that the website was straightforward to navigate — that’s exactly the experience we aim to deliver.

If you need anything else as the big day approaches, we’re always here to help.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Wedding car.

Service so far has been easy and cant wait to see the car but its not till next year so i will review after the wedding.

29 September 2025
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Reply from The Wedding Car Hire People

Hi Sally,

Thank you for your lovely review. We're really pleased to hear everything has been nice and easy so far — that’s exactly what we want for every couple.

We know the excitement builds when your wedding is still a little while away, so we’ll make sure everything stays smooth and stress-free right up to the big day. And of course, we’d love to hear how everything goes when the time comes.

If you need anything at all in the meantime, just let us know.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Was extremely helpful and polite…

Was extremely helpful and polite especially as we are from Birmingham and need the car hire in Cornwall

26 September 2025
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Reply from The Wedding Car Hire People

Hi Carol,

Thank you for your lovely review. We're really glad we could make everything easy for you — especially when you’re planning from Birmingham for a wedding down in Cornwall. We know that organising things from a distance can be a bit more stressful, so it’s great to hear you felt well looked after.

If you need anything else as the day gets closer, just let us know.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars
The Wedding Car Hire People logo

Reply from The Wedding Car Hire People

Hi Marie,

Thank you for your kind review. We're really pleased to hear you received excellent service and found our team so friendly — that’s exactly the experience we want for every customer.

If you need anything in the lead-up to the big day, we’re always here to help.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Car was superb and good value

Car was superb and good value, very polite driver could not ask for more. Helped make the day

2 May 2025
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Reply from The Wedding Car Hire People

Hi Phil,

Thank you for sharing such a thoughtful review. We’re really glad we could help find a solution that made your wife feel comfortable and supported on such an important day. Making sure every member of the wedding party can travel safely and confidently is something we take seriously, so it means a lot to hear the London cab option worked perfectly for her.

If you need anything else as the day approaches — timings, accessibility details, or anything at all — we’re always here to help.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

They were very helpful and…

They were very helpful and understanding. My wife who's the mother of the bride and a wheelchair user was concerned about how she would be able to get to the church and reception. We phoned to discuss and the lady on the phone suggested was able to arrange a white London cab, really made her happy 😊

14 September 2025
Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. It was a last minute booking and they rang and sorted it out straight away 👍

12 September 2025
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Reply from The Wedding Car Hire People

Hi Robert,

Thank you for the great review. We're really glad we could help get everything sorted so quickly, especially with it being a last-minute booking. Our team always tries to step in fast when time’s tight, so it’s brilliant to hear that came through.

If you need anything else in the run-up to the day, just let us know.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Easy website

Easy website. Good communication

12 September 2025
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Reply from The Wedding Car Hire People

Hi Bev,

Thank you for the great review. We're really glad you found the website easy to use and that our communication hit the mark — that’s exactly what we aim for.

If you need anything at all before the big day, just let us know.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Very easy to deal with.👍

Very easy to deal with.👍
All went according to plan and the Driver was exceedingly Helpful and The Car was Well Turned Out..😊
Thanks again
Willie and Helen

9 September 2025
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Reply from The Wedding Car Hire People

Hi Willie & Helen,

Thank you both for the lovely review — we really appreciate it. We’re delighted to hear everything went smoothly on the day and that your driver was so helpful and well-presented. That’s exactly the standard we work hard to deliver.

If you ever need us again in the future, we’d be more than happy to help.

Wishing you both all the very best,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

It was very easy to use and I contacted…

It was very easy to use and I contacted customer services and they were very helpful and give me useful tips on finding my wedding car.

8 September 2025
The Wedding Car Hire People logo

Reply from The Wedding Car Hire People

Hi there,

Thanks so much for your lovely review. We’re really happy to hear the site was easy to use and that our customer service team could give you some useful guidance while choosing your wedding car.

If you need any more help with timings, vehicle options, or anything else before the big day, we’re always here.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

All good at the moment ask me on the day

All good at the moment ask me on the day

10 September 2025
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Reply from The Wedding Car Hire People

Hi Christopher,

Thanks for leaving a review — glad to hear everything’s looking good so far!

We’ll take that as a positive early sign, and we’ll be here right up to the day itself to make sure everything goes smoothly. If you need anything before then, just give us a shout.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Worked hard to understand the…

Worked hard to understand the requirements and identify the site of the wedding and location of the reception which were not easy given the rural locations.

4 September 2025
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Reply from The Wedding Car Hire People

Hi Nicholas,

Thank you for your kind review. We’re really pleased we could help map everything out clearly — rural venues can be beautiful but definitely a bit trickier to coordinate!

Making sure we fully understand the locations and timings is a big part of ensuring the day runs smoothly, so it’s great to know that came across in your experience.

If you need anything else as the day approaches, just let us know — we’re always happy to help.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Very quick with letting me know that…

Very quick with letting me know that the car had been booked for the date I wanted. Also had a issue which they put right straight away, very friendly on the phone

4 September 2025
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Reply from The Wedding Car Hire People

Hi Ann,

Thank you for leaving such a lovely review. We're really pleased we could secure the date you wanted and sort out the small issue quickly for you — that’s exactly how we want things to feel: simple, friendly, and stress-free.

If you need anything at all before the big day, we’re only ever a phone call or email away.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Best way to upgrade your day!

The website is pretty easy to navigate and offers plenty of selection of car(s) - from vintage to modern luxury. I chose the Bramwith Royale and absolutely loved my experience for the big day! Since making the booking, the organisation is very communicative and provide detailed emails confirming your booking and expaining the process ahead. I would suggest to book the car well in advance and not leave it to the last moment, as the cars are really popular and you might not find it available the next day. A huge shout out to our chauffer Tim, dressed and communicated very politely and like a true gentleman. Very happy with the service provided overall.

29 August 2025
The Wedding Car Hire People logo

Reply from The Wedding Car Hire People

Hi Piyush,

Thank you so much for taking the time to share such a detailed and thoughtful review — it genuinely means a lot to our team.

We’re delighted that the Bramwith Royale was a perfect match for your day, and it’s brilliant to hear how smoothly everything ran from booking through to the big moment. We work hard to keep communication clear and reassuring, so your feedback on that really hits home.

Tim will be over the moon with your shout-out — he prides himself on being calm, polished and professional, so we’ll make sure your kind words reach him.

And you’re absolutely right: popular cars do get snapped up quickly, so your advice about booking early is spot-on.

Thanks again for choosing us to be a small part of your wedding day. Wishing you both all the very best for the future.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Helpful Advice and Efficient Service

Very helpful advice on the details of the chosen car and a most prompt and efficient booking service.

1 September 2025
The Wedding Car Hire People logo

Reply from The Wedding Car Hire People

Hi Robert,

Thank you for taking the time to leave such a positive review. We're really pleased to hear that our guidance helped you choose the right car and that the booking process felt smooth and efficient from your side.

If you need anything at all in the run-up to the day — itinerary tweaks, timing checks, or extra details about the vehicle — we’re always here to help.

Wishing you a fantastic wedding day.

Warm regards,
The Wedding Car Hire People 🚗💍

Rated 5 out of 5 stars

Julie who contacted me was very helpful…

Julie who contacted me was very helpful and helped me to get the car I wanted after a few attempts due to no availability, but she continued to search and found me the car. Excellent service

28 August 2025
The Wedding Car Hire People logo

Reply from The Wedding Car Hire People

Hi Sandra,

Thank you so much for your lovely review. 🥂

We’re really glad to hear that Julie was able to keep searching and secure the car you wanted, even after a few initial availability hiccups. We never like to give up on finding the right vehicle, so it’s great to know that persistence paid off for your booking.

Wishing you a fantastic wedding day and many happy years ahead.

Warm regards,
Julie & The Wedding Car Hire People Team 🚗💍

Rated 1 out of 5 stars

The car turned up late

The car turned up late, so we didn’t have time for photos. It didn’t have ribbons but the driver did put flowers on the door handles. Interior was dirty the carpet hadn’t been hoovered the seats were split. Also as it was late the groom was late getting to the venue, also because it was late we only had the car for 45 minutes.

29 July 2025
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Reply from The Wedding Car Hire People

Hi Kim,

We’re genuinely shocked and disappointed to read the details of your experience — a late arrival, poor presentation, and a rushed hire are completely unacceptable, and not what any customer should face on their wedding day.

While we do not directly operate the vehicles, we take your feedback extremely seriously. The service on the day is delivered by the independent vehicle owner you selected during the booking process, but we expect all suppliers on our platform to maintain high standards of professionalism and presentation at all times.

We kindly ask that you contact us directly at support@theweddingcarhirepeople.com
so we can open a formal investigation with the supplier involved. We will do everything we can to ensure this is looked into properly and that appropriate action is taken.

As a reminder, The Wedding Car Hire People acts as a booking platform — and we’ve supported your booking from the beginning, providing a smooth quote process, clear communication, and confirmation details throughout. Clause 11.3 of our Terms and Conditions asks that reviews reflect our role in the booking process and that feedback about the on-the-day service be directed to the supplier responsible.

We truly sympathise with how this affected your experience and will follow up accordingly — but we respectfully ask that your review is updated or redirected to the provider who actually delivered the service on the day.

Kind regards,
The Wedding Car Hire People Team

Rated 2 out of 5 stars

They didn't send the correct limo I…

They didn't send the correct limo I ordered. I was disappointed they said they did an upgrade but was a completly different car. As soon as we saw the driver he also said our timinga were wrongly booked when it wasn't and that yhe limo has been 'upgraded: to one o hated. Luckily it didn't cause a massive disruption to the day as everythinh else was amazing. I just wish they sent the limo i wanted and ordered.

10 August 2025
The Wedding Car Hire People logo

Reply from The Wedding Car Hire People

Hi Michelle,

Thank you for your feedback — we’re really sorry to hear that the vehicle provided on your special day wasn’t the one you expected. We understand how important every detail is, and we’re glad to hear that the rest of your day went smoothly.

Just to clarify for others reading, The Wedding Car Hire People acts as a trusted booking platform, connecting customers with professional vehicle operators across the UK. The vehicle, driver, and service provided on the day are delivered directly by the Vehicle Owner.

Under the terms of your booking, any changes to the agreed vehicle (such as a substitute in the event of a mechanical issue) should always be discussed in advance where possible. If we had been made aware of the change at the time, we could have helped you explore alternative solutions or ensure that any substitution met your expectations.

We always want to help resolve issues before they impact your day — so if anything ever feels unclear or off-track, please do reach out to our team before the hire date. That gives us the best chance to step in and assist.

If you’d like to discuss your experience further or review your booking details, our team is always here to help. You can reach us at support@theweddingcarhirepeople.com
or call 0800 955 0115.

Warm regards,
The Wedding Car Hire People Team

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