The Weston Biltong Company Reviews 

535
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, high quality, and wonderful variety of the biltong, noting that the ordering process is simple and delivery is remarkably fast. People often mention that the snacks arrive exceptionally fresh in well packaged boxes, making every purchase a truly satisfying treat from home. However, some customers also noted occasional issues with delivery delays during hot weather, while a few experienced unexpected product consistencies like fatty pieces in their orders. Despite these minor drawbacks, most shoppers remain deeply loyal and consistently eager to continue buying these unique treats.

What people talk about most

Product

People report high satisfaction with the product, consistently praising the amazing taste, freshness, and... See more

Quality

Customers report great satisfaction with the overall quality and taste of the products. Consumers frequently... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Order

Reviewers mention positive feedback about order, consistently praising the easy and simple online ordering... See more

Service

Users describe positive interactions with service, highlighting excellent support, quick delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best avai... See more

Company replied

Rated 5 out of 5 stars

The quality and taste are the biggest attraction’s for me. Their Biltong just melts in your mouth. Very very satisfying. The ordering process is simple and the turnaround times are quick. I find the... See more

Company replied

Rated 5 out of 5 stars

I've been buying from Weston for a couple of years now and their lean biltong is the best I've found and I've tried a lot during my high protein diet. The flavour variety is brilliant. The thing that... See more

Company replied

Rated 5 out of 5 stars

The biltong was delicious with a delicate mild flavour. So glad to have found a supplier of Freshpak Rooibos tea. Everything was well within the use by date. I'm already planning my next order. Very q... See more

Company replied


Company details

  1. #2 of 9 best companies in Meat Processor
  2. #1 of 5 best companies in Fresh food market
  3. #7 of 17 best companies in Gourmet Grocery Shop
  4. #5 of 29 best companies in Grocery Store
  5. #1 of 3 best companies in South African restaurant
  6. #39 of 77 best companies in Wine shop

Written by the company

Multi Award winning Biltong at its very best, we are delighted to of been crowed not only Dabbers Den winners in 2018, but we can add to the list "Best Small Food Producer in Cheshire" after an historic awards evening in Chester in April 2019. Once again we are delighted to of been recognised not just for our stunning range of products but also how we conduct our business. Add a few more like now Nantwich Show Small Producer Award, South Cheshire Small Business Award and now crowned with a Great Taste Award. We are possibly the most multi decorated Biltong Company you can find. We are delighted to say we are the very first UK based company to have enrolled on the NFUs Back British Farming campaign. Back British Farming is the NFU’s public-facing campaign, driving support for the British food and farming sector through simple actions like buying British produce, enjoying the countryside responsibly, and spreading the word with friends and family. And now we only use 100% Renewable energy in all our products which we believe is another first for any Biltong Company in the UK we really do lead the way not just in flavour selection but innovation also. We do all we can when its comes to environment this includes our purpose built show stand been made from 100% Recycled products and now looking at the addition of Solar Panels to our purpose built facility in Cheshire. Take in to account as well 7 generations of Farming Knowledge and family History from South Africa we really think the experience we have in our blood adds up to something truly unique. Like we say #NotAllBiltongIsBlackAndWhite We only use 100% British Beef 100% of the time. Check out our massive range of flavours plus use our simple no commitment subscription service and save more. You really don't need to go anywhere else for you Biltong fix!


Contact info

4.8

Excellent

TrustScore 5 out of 5

535 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(535)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good choice of produce

Good choice of produce, prompt delivery

26 August 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Haych

Delighted to see you love not just what we do but how we do it.

Many Thanks
Ryan

Rated 3 out of 5 stars

Quality of the meat is really great…

Quality of the meat is really great only disappointment was the flavours. Shame but I like the flavours stronger for me they were all very mild.

31 July 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Mark

Thanks for taking the time out to leave a review about your thoughts on what we do here.
You are quite right in the fact our flavours are deliberately very subtle as we don't want to take the full flavour of the Biltong away or mask it with seasoning, giving it a slight flavour twist but keeping to the Original Biltong flavour is our aim. All our meat is sourced from UK farms and is all UTM (Under Thirty Months) of age making it the very best beef you can find.
We totally apricate that we cant hit the spot with every single customer and each persons taste is different. As you can see from the majority of reviews on here we don't often miss satisfying our customers taste.
Thanks for looking our small family business up and making a purchase it really does make a difference.

Thanks again
Team WBC

Rated 5 out of 5 stars

Authentic SA Biltong & Dry Wors

Fantastic biltong and dry wors. As a fellow South African, I am very fussy with biltong and dry wors.

I received my first order recently and I was very impressed with the taste and quality. I will definitely be ordering again! :-)

1 August 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Leanne

Just about to chill on a Friday evening and this review drops in our inbox!
Thank for so much for leaving such a fabulous review, as a small family business making all our own Biltong it really does make all our hard worth it. Add to that you have made the start to our weekend extra special, so thanks again for looking up our family business and making your first order.

Many thanks
Team WBC

Rated 5 out of 5 stars

Great speedy service

Great speedy service

31 July 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Yvonne

Looks like you have had a rapid order delivery from us, we do aim to get as many out as quickly as can. Will let the team know you love what they do.

Many Thanks
Team WBC

Rated 5 out of 5 stars

Probably the best tasting biltong I’ve…

Probably the best tasting biltong I’ve had out of South Africa. I requested that it was a littler more dryer and they obliged. The flavours are incredible

29 July 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Luke

We just love it when reviews like this pop up on here. Delighted that you love what we do and how we do it, as a small family business it really does mean the world to us that our customers can tell we just love making a difference by offering not just a great product but service as well.
Many Thanks
Team WBC

Rated 5 out of 5 stars

Great taste, fantastic service

Amazing tasting biltong, there was a slight delay and i got a call from the owner to explain the situation, that is very rare these days.

28 May 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi

Thanks for taking the time out to leave a review about what we do and more so about how we do it. As a small family business we really do try to make a difference in not just our products but our service as well and delighted you have experienced the style of service we offer.

Massive thanks
Ryan

Rated 2 out of 5 stars

Very good and fast delivery 👌 and…

Very good and fast delivery 👌 and packaging is excellent

30 May 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Tomas

Thanks for the great write up about what we do and how we do it, we are a little confussed to by the 2 star rating. Please do let us know if we can helpp resolve anything in anyway.

Many Thanks
Team WBC

Rated 5 out of 5 stars

Fantastic experience with this…

Fantastic experience with this company…I’ve noted that they do bigger packs now…that helps…10 out of 10

29 May 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Michael

Massive thanks for taking the time to leave a review.
As a small family business it's great to see customers loving what we do, we look forward to seeing your next order.

Thanks again
Team WBC

Rated 5 out of 5 stars

Perfect 👌🏼

Everything from ordering to delivery to taste was perfection

29 May 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi

Now that's what we love see, as a small family business it's important to us to get our products and service as good as it gets.

Many thanks
Ryan

Rated 5 out of 5 stars

I will be back!

I was most impressed with not only the ease of using your website but the speedy delivery blew me away!
I will certainly be exploring your range again.

28 May 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi

Thanks for taking the time to leave a review. We are delighted to see you love what we do and how we do it, as a small family business it really does make a difference to what we do.

We look forward to your next order.

Thanks again
Team WBC

Rated 5 out of 5 stars

Fab!

Great service, lots of treats to choose from. Kept up to date with deliveries.

28 May 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Nic

Thank you for leaving a stunning review, and delighted you like how we operate as a small family business we do try the best we can to make the whole process as simple and easy as possible.

Thanks again
Team WBC

Rated 4 out of 5 stars

Had what I needed

Had what I needed, and very swift delivery.

28 May 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Peter

Delighted we had just what you wanted and you got it quickly that's just what we aim to do.

Many thanks
Team WBC

Rated 5 out of 5 stars

For anyone craving a taste of "home"

An absolute gem for anyone craving a taste of home in the UK! The shop is packed with SA goodies - from biltong and boerewors to rooibos tea and rusks. The owners are also warm and welcoming. Highly recommend!

26 April 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Charmaine

Thank you so much for the lovely review, you know its great when we keep seeing repeat customers like yourself in our store it really does make it all worth while.

Thanks again and see you soon.
Team WBC

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround.
Good pricing
Excellent communication.

24 April 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Ben

Thanks for taking the time to leave a review about what we do and how we do it, as a small family business it means a lot to hear people are loving what we do.

Thanks again
Team WBC

Rated 5 out of 5 stars

Simply the best - kolskoot elke keer

I've just taken delivery of my first order from the Weston Biltong Company in 3 years [of recurrent broken crowns dental problems - finally resolved!]

I saw there were several new flavours available since I last ordered, so I selected a fair range. I was a bit "iffy" about a couple of them (I don't tend to diverge too often from original), but they're ALL smaaklik lekker, and the quality (ditto re: the chili & garlic droewors in my order) is as top-notch as it ever was.

I tried a few online biltong & droewors suppliers before I found Weston, and I've never ordered from anyone else since. You really are simply the best.

Ja-nee, there are (sadly) no kudu, impala, eland, ens. roaming the green fields of England, but if you were to add venison game biltong to your options, I'd gladly pay premium for it, as I expect others would.

Finally, my [now] SA-trained NHS dentist (how lucky am I?) who rescued my teeth can't source [decent] kosher biltong for love nor money - there's a huge market opportunity for you ouens - kosher - grab it!

Otherwise, lekker bly en tot siens [online] binnekort.

17 April 2025
Unprompted review
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi

Massive thank you for taking time out to leave us a fantastic review, we keep reading it and smiling 😀.

As a small family business it's great to see such stunning write ups like this.

Thanks again
Team WBC

Rated 5 out of 5 stars

Wonderful service

Easy online purchase with efficient delivery
Great tasting biltong and droeworse.
Thank you!

26 March 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi

Thank you for taking the time out to leave a review about what we do here, as a small family business it really does make all the hard work worth while.

Thanks again
Team WBC

Rated 5 out of 5 stars

Fantastic flavour

Well impressed with the product, perfect amount of fat and flavour

25 March 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Allan

Thanks for taking the time out to leave a review about what we do, as a small family business it really does make the whole team smile when we see reviews like this.

Thanks again
Team WBC

Rated 5 out of 5 stars

Quick service

26 February 2025
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi

Looks like yo love what we do and how we do, as a small family business we take great care in not just what we do but how we do it as well

Many Thanks
Team WBC

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