The Whisky Laird Reviews 15

TrustScore 3.5 out of 5

3.5

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Company details

  1. Alcohol Store

Written by the company

The Whisky Laird, is a new independent online whisky shop, founded by enthusiastic individuals aiming to bring customers a collection of fine and rare whiskies that they cannot get anywhere else.


Contact info

3.5

Average

TrustScore 3.5 out of 5

15 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Macallan fine cacao purchase

Quick delivery packaging great highly recommend on buying from them

10 October 2024
Unprompted review
The Whisky Laird logo

Reply from The Whisky Laird

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your Macallan Fine Cacao purchase, and that the delivery and packaging met your expectations. We truly appreciate your recommendation and lovely review

Rated 5 out of 5 stars

Blanton's

Quick delivery, very well packaged. Communication was great. Excellent, will definitely order from again.

9 July 2024
The Whisky Laird logo

Reply from The Whisky Laird

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your purchase and that the delivery and packaging met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!”

Rated 5 out of 5 stars

Excellent Find

Ordered a Macallan 18 sherry, came via DHL two days later in a very good package. Would definitely use again.

5 September 2022
The Whisky Laird logo

Reply from The Whisky Laird

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your Macallan 18sherry purchase and that the delivery and packaging met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!”

Rated 5 out of 5 stars

I cannot fault the service

I cannot fault the service. Easy website to use, no glitches, and delivery arrived within a week with updates in the meantime. Great service and would shop again with Whisky Laird for peace of mind.

29 July 2022
The Whisky Laird logo

Reply from The Whisky Laird

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your shopping with us, and that the delivery and service met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!”

Rated 5 out of 5 stars

Whiskey order

Very please with product and quick, safe, delivery.

26 July 2022
The Whisky Laird logo

Reply from The Whisky Laird

Thank you so much for your kind words! We’re happy to hear that you enjoyed your purchase and that the delivery and packaging met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!”

Rated 1 out of 5 stars

Item I bought came in a damaged box

Item I bought came in a damaged box, emailed the seller with no response. Have to go thru PayPal for a refund.

15 July 2022
The Whisky Laird logo

Reply from The Whisky Laird

We’re very sorry to hear about your experience and the damaged packaging. This is certainly not the level of service we aim to provide.

We apologize for any delays in our response, and we appreciate your patience.
They team contacted you back and replacement has been sent to you,
. Thank you for bringing this to our attention.


Rated 5 out of 5 stars

Easy ordering process and delivered…

Easy ordering process and delivered swiftly.

26 June 2022
The Whisky Laird logo

Reply from The Whisky Laird

Thank you for your feedback! We’re glad to hear that you found the ordering process easy and that your delivery was swift. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I've ordered two bottles from the…

I've ordered two bottles from the whiskey laird now. Both have been delivered in strong packaging and on time. Will be ordering again. Above and beyond customer service too.

10 May 2022
The Whisky Laird logo

Reply from The Whisky Laird

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had a great experience with both of your orders and that our packaging and delivery met your expectations. It’s fantastic to know that our customer service stood out to you as well. We look forward to serving you again soon! Cheers!

Rated 5 out of 5 stars

Order processed

Order processed, despatched and safely received promptly.

8 May 2022
The Whisky Laird logo

Reply from The Whisky Laird

Thank you for your feedback! We’re glad to hear that you found the ordering process easy and that your delivery was swift. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars
The Whisky Laird logo

Reply from The Whisky Laird

Thank you for your feedback! We’re glad to hear that you found the ordering process easy and that your delivery was swift. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Very helpful staff, super fast delivery…thanks for making that happen.

23 April 2022
The Whisky Laird logo

Reply from The Whisky Laird

Thank you for your fantastic review! We’re so glad to hear that you had a great experience with us. It’s wonderful to know that our team could assist you and that your delivery was super fast. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Great company.

Friendly service, great price point, very well packaged.

24 March 2022
The Whisky Laird logo

Reply from The Whisky Laird

Thank you for your review! We’re glad to hear that you had a great experience with us. It’s wonderful to know that our team could assist you. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Great service

13 October 2021
Unprompted review
The Whisky Laird logo

Reply from The Whisky Laird

Thank u so much for your purchase and your kind review

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