David pulled a team together at short notice after the people we booked let us down one hour before our move! Alan and Jason were polite and friendly. They worked like Trojans on a baking hot day. We... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful service. They changed the moving time the day before and again on the same day, showing no professionalism. Despite me providing a full list of items, they underquoted and then charged over 50%... See more
Company replied
What a company! so efficient, careful and speedy. entire removal was complete within 24hrs of first contacting them. I have used other companies before but will only use this company moving forw... See more
David and his team are absolutely fantastic they are reliable and very professional. They have moved us three times and I can honestly say I wouldn’t use anyone else. A top company and we would recom... See more
Company details
Written by the company
We move people's perceptions. Down the road or across the world — we are here to make your next step as easy and stress-free as possible. The White Van Company ltd are specialists in removals and will make your big day as stress-free and easy as we can.
Contact info
76 Frere Rd, NR7 9UU, Norwich , United Kingdom
- 0800 861 1598
- info@thewhitevancompanyltd.co.uk
- thewhitevancompanyltd.co.uk
4.2
Great
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great team
Great team, very well done, they could not do any more.. lots of tricky moving.. sofas through windows tables taken apart..Thank you.
1 April 2021
Unprompted review
Great experience
Dave and the team were fantastic, they moved and delivered my new piano into my home extremely carefully and safely. 5 stars, would highly recommend - thank you!
27 March 2021
Unprompted review
Superb service
David and his team were very friendly and helpful
Arrived on time
Efficient and well organised
they went above and beyond for our move
19 March 2021
Unprompted review
Get what you pay for
Quote cheap but deliver similar,supplied van too small for job then demanded more money,had to do most of removal myself with a borrowed van.....poor show
18 March 2021
Unprompted review
Reply from The White Van Company Ltd
At The White Van Company we ensure to uphold the highest quality of service and accurate quotations. If you have an issue with your quote we always try to make sure you are happy with your service each step of the way. Please get in touch with us if you have any dispute or problem with your move. 0800 211 8678 - contact@thewhitevan.co.uk
Highly recommend
Really helpful and attentive and friendly. Answer straight away. Booked quickly, best price offered. Nothing too much bother. Highly recommend this company.
11 March 2021
Unprompted review
The White Van Company made moving a breeze!
Our whole experience with The White Van Company was great from start to finish. When I first rang for a quote, we went through our requirements and never felt under any pressure to make a commitment there and then. Their prices were very competitive and I felt confident after the first call that we would book them for our move. They were very flexible with dates and times so we could make sure it worked well for us. On the day, the guys who turned up were so friendly and accommodating! Every care was taken to make sure our belongings were kept safe, especially with a couple of items which had sentimental value. They were very efficient and got the van packed up in no time! When we arrived at our new house, they made sure everything went where we wanted it, nothing was too much for them. We would highly recommend The White Van Company if you're looking for a friendly, local company who get the job done! We even ended up having a laugh along the way which is always appreciated during the stressful time of moving!
5 March 2021
Unprompted review
Packing is an art form.
A fantastic service and a around top bunch of lads. Moving was a piece of cake with this company. In and out with furniture like a special forces team. I was even more impressed with the jenga/tetris packing of the van. Pure art form. Very impressed with all what the team did. Great service great value. Top one lads.
19 February 2021
Unprompted review
From start to finish nothing was too…
From start to finish nothing was too much trouble, friendly and helpful young men, would recommend them
12 February 2021
Unprompted review
These guys were amazing from start to…
These guys were amazing from start to finish. Will definitely be using again and would highly recommend.
8 February 2021
Unprompted review
Absolutely excellent job from all the…
Absolutely excellent job from all the lads on the day! Helped a very stressful day go very smoothly! Cant thank you all enough. Highly recommend. Thank so much mark and sue x
26 January 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.