The Whiz Cells Reviews 286

Bryan and his team are the best! I have read several bad reviews that didn't make sense. Communication is key and these guys offer it hands down. Ask questions before you submit your phone. They are more than happy to help you through the whole process. Due to my health issues it took me a little over a week to handle just a couple of questions. It was not their fault by any means. We probably would have had everything handled within one day, maybe the morning of day two. They are honest, up front, and respectful. They will definitely have my business in the future! Thanks again Whizz Cells!

We were offered one price for our old cell phones which sounded fair. After they were sent in, the buyer lowered the price to half of what was originally agreed upon. His reasoning was that the condition of the phones was "poor". Both phones were in excellent condition and he had to zoom in with a magnifying glass to show small flakes of the phones finish color wearing off which was not visible with the naked eye.

Im sure they do this to many customers and bank on the fack most people just dont want the hassle and will take the terrible offer. If yoy have a phone to sell, just go to an Eco ATM. You'll get the same amount for much less hassle.

I accepted the pay because I didn’t want to deal with the iPad anymore. I also can accept they deducted for the sticker markings on the back of the iPad.
HOWEVER, I did NOT send my iPad in with scratches that deducted my offer to nearly half. I cleaned that screen. Turned it off and personally inspected the screen. I wish I took picture before I sent it in. So warning take pictures of everything before sending your item in next to something stating the date . They will pay fast at least!

Prompt service, quick payment. No issues.

These guys are great!!! Could not appreciate them more. I talked with Bryan over Email and he was not only super responsive, but super nice! They let me know something was wrong that would have cost me turn in money. Instead, they alerted me and I was able to correct. Very happy with them and their company. Thanks gang!!!!

Quick payment. Convenient service. 100% A+

Was straightforward until you send your phone in. Then they offer you less.

I decided to go for it and send my phone to Whiz Cells. It came up on the Google search and a quick look through, I thought it was legit. I sent them a phone in great physical condition - no scratches or dings or nicks whatsoever. The battery life had deteriorated a bit so I expected compromised on the price. The original promise was $90. They received my phone and sent me an email saying the phone was totally deeply scratched and dirty and they tested the battery, 79%, so my offer was $15. Absolutely unbelievable. I told them I sent them an unscathed, clean phone in perfect condition double wrapped in bubble wrap, so no way it happened during shipping. They said unless I can show them a photo of the phone with the IMEI showing I’m out of luck.
I ended up getting the phone sent back to me according to them totally damaged and dirty. I’ll update again with photos if I actually receive it.
BUYER BEWARE!!!

They are incredibly patient and have the quickest product evaluation and payment process.

They let you pick a price but when they get ur iteam its a different price

I was initially quoted twice as much as any other place online for my iPad Mini (which I expected to be reduced for "some reason" once it was received) and I received the Entire amount!
I reached out through email because it took longer than expected for them to receive (but then realized that was due to the weather) and I received a very quick response from them calming my worries.
Once they did receive it it was very quickly ready for deposit into my account of choice.
I would definitely recommend AND use again.

I’ve sold a dozen phones to them. Unlike their competitors, they didn’t try and change the offer last minute and claim some mystery damage (looking at you gadgetpickup). In fact, one time they gave me a little extra saying the phone was in better shape than I claimed. Great company.

Was quoted a good price and reviews seemed positive. They claimed my phone had deep scratches with a photo to “prove” it. The photo was of some other phone and did not show my ID number. Their next rebuttal did not show a photo of my phone with scratches and the MEI at the same time. My phone was nearly perfect but how can I argue with their photo? How could I believe they would return it? I took their low ball offer. Read other reviews. No one should trust them. Repeat: do not trust them.

I was given an estimate for 1 amount. When my device was received, I received an amount totally different. I will not ever recommend dealing with this company.

They really helped me through the process, and gave me a great price for our phone!

Fast good service

Seamless experience. Was offered more for my phone than any other similar service and the check cleared faster than any check I have EVER cashed lol

This company was so quick with everything! From their cash offer for my device which was much higher than a competitor’s to their providing the shipping label and instructions for mailing and the quick turnaround of 1 day to review my phone and complete the transaction! I am very impressed and will gladly recommend them! The sale was completed in 5 days including the weekend! I’m a very happy customer!

Price changed drastically from what was quoted....

I appreciate all the support I received during the process. The amount I was paid was fair.