Have only made booking so far. Quite helpful, but price kept going up & varying from original price seen on website. Not a lot of information given & when queried told that it would be on our tra... See more
Company replied
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See what reviewers are saying
This is second time I m using the wise miser for trip booking i love the services and the most important thing I like is the payment option I booked 2 month before journey n paid in instalment so it... See more
Company replied
The bargain price he said he was giving was the same as British Airways. The price was 60 pence cheaper than British Airways, so its better to look at the airline's page before using discount websites... See more
Company replied
Pleasantly surprised having read mixed reviews. The sales assistant was extremely thorough - checked all options and found us a very competetive price with a good airline - sent us an email to confirm... See more
Company replied
Company details
Information provided by various external sources
The Wise Miser was established back in 2007 and since then we have grown from a specialist flight only to a full service online travel agency dedicated to finding the best deals for our customers. We work hard to refine our online search tools to make it easy for you to research prices and we have a dedicated team of professionals who are there to answer your questions and assist you in booking your travel arrangements. All arrangements are covered by ATOL 3448 giving you financial peace of mind.
Contact info
3 Princes Street, Mayfair, W1B 2LD, London
- 020 3011 3470
- info@thewisemiser.co.uk
- thewisemiser.com
3.5
Average
813 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One gets the feeling of a personal service…
Wise miser staff have always searched for a good deal to suit my requirements, also easy to contact and speak with.
6 November 2017
Unprompted review
Reply from The Wise Miser
Dear Peter
Thank you for your positive review, we do try to always match as far as we can, our customers requirements. We are pleased that you were happy with the deal that we were able to put together for you.
Kind regards
Anita Hoxha
Customer services team
Excellent customer service
Excellent customer service, I would recommend this company to anyone.
6 November 2017
Unprompted review
Reply from The Wise Miser
Dear Fazurally
Thank you for your lovely review.
Kind regards
Anita Hoxha
Customer services team
Agent informative and helpful.
6 November 2017
Unprompted review
Reply from The Wise Miser
Dear Armando
Thank you for your review.
We hope you have a lovely trip.
Kind regards
Anita Hoxha
Customer services team
It was a good experience
It was a good experience. The gentleman that helped me was fantastic
6 November 2017
Unprompted review
Reply from The Wise Miser
Dear Lynette
Thank you for your lovely review.
Kind regards
Anita Hoxha
Customer services team
Reply from The Wise Miser
Dear Manuel
Thank you for your review.
We hope you have a lovely trip.
Kind regards
Anita Hoxha
Customer services team
Good service good price excellent
6 November 2017
Unprompted review
Reply from The Wise Miser
Dear Bhupendra
Thank you for your review.
We hope you have a fabulous trip.
Kind regards
Anita Hoxha
Customer services team
very concerned peoples do what they …
very concerned peoples do what they have been asked very honestly
3 November 2017
Unprompted review
Reply from The Wise Miser
Dear Hitu
Thank you for your lovely review.
We hope you have a great trip.
Kind regards
Anita Hoxha
Customer services team
Last minute trip
Jim was amazing at helping to arrange flights and ESTA for a next day travell to USA . Would definitely use this company again.
3 November 2017
Unprompted review
Reply from The Wise Miser
Dear Susan
Thank you for your lovely review.
Kind regards
Anita Hoxha
Customer services team
The service was excellent
The service was excellent. I found it easy to book for my ticket. I would recommend this service to my friends and family.
2 November 2017
Unprompted review
Reply from The Wise Miser
Dear Diana
Thank you for your lovely review and recommendation. This means a lot to us.
We hope you have a fabulous trip.
Kind regards
Anita Hoxha
Customer services team
it was good the person that I spoke to …
it was good the person that I spoke to deal with me good
2 November 2017
Unprompted review
Reply from The Wise Miser
Dear Tashiba
Thank you for your review.
We hope you have a great trip.
Kind regards
Anita Hoxha
Customer services team
Andy was patient and helpfull with the …
Andy was patient and helpfull with the enquiry regards the flight to Mauritius and was prompt on returning our call.
2 November 2017
Unprompted review
Reply from The Wise Miser
Dear Stephen
Thank you for your review.
We hope you have a great trip to Mauritius.
Kind regards
Anita Hoxha
Customer services team
very quick and friendly
1 November 2017
Unprompted review
Reply from The Wise Miser
Dear Allan
Thank you for your review.
We hope you have a great trip.
Kind regards
Anita Hoxha
Customer services team
Reply from The Wise Miser
Dear Surjit
Thank you for your review.
We hope you have a fabulous trip.
Kind regards
Anita Hoxha
Customer services team
Poor telephone connection
Poor telephone connection , had to ring back.
31 October 2017
Unprompted review
Reply from The Wise Miser
Dear Valeria
Thank you for your review, we are sorry that the telephone connection was poor, usually there is no problem, sadly we are not in control of the line quality, but we can assure you that this is extremely rare.
We hope that you have a great trip.
Kind regards
Anita Hoxha
Customer services team
The adviser Sanjeev was so helpful
31 October 2017
Unprompted review
Reply from The Wise Miser
Dear Shazia
Thank you for your review, we are very pleased you were happy with the booking service provided by Sanjeev.
We hope you have a fabulous trip.
Kind regards
Anita Hoxha
Customer services team
could do with better knowledge of …
could do with better knowledge of countries to make an opinion and give advice, I was not told about the visas needed to travel..
30 October 2017
Unprompted review
Reply from The Wise Miser
Dear Fawad
Thank you for your review, we take on board your comments. Regarding information about visa requirements, this has been established in the travel industry as being a responsibility that lies firmly with the customer. We hope you managed to obtain the information that you required.
We hope that you have a lovely trip.
Kind regards
Anita Hoxha
Customer services team
Worst experience ever
Worst experience ever
Not happy and never recommended anyone
30 October 2017
Unprompted review
Reply from The Wise Miser
Dear Shazia
Thank you for your review. We are concerned about your comments and would ask that you contact us on cs@thewisemiser with your booking details , and a summary of the issues that you have touched on in this review, and we will be happy to look into matters and liaise with you directly with a view to an amicable conclusion.
Accordingly we look forward to hearing from you at your earliest convenience.
Kind regards
Anita Hoxha
Customer services team
I can’t afford to pay the ticket in one …
I can’t afford to pay the ticket in one go and a friend recommended me Wise Miser. I phoned and spoken to Jim and he’s been really helpful. He gave me all the options I can have in regards to a payment plan. I would definitely recommend Wise Moser and will use them again.
30 October 2017
Unprompted review
Reply from The Wise Miser
Dear Christopher
Thank you for your lovely review. We do aim to be flexible where our customers requirements indicate that this would be helpful. We are veyr pleased that you received the service that you were happy with.
We hope your forthcoming trip is an enjoyable one.
Kind regards
Anita Hoxha
Customer services team
Do discount airfares websites really offer the best price? Is 60 pence a discount?
The bargain price he said he was giving was the same as British Airways. The price was 60 pence cheaper than British Airways, so its better to look at the airline's page before using discount websites that offer discounts. I would have paid more than British airways if I had not haggled with the agent on the phone line. Buyers beware of discount sites . Do they really offer discounts.
30 October 2017
Unprompted review
Reply from The Wise Miser
Dear Mrs Ellis
Thank you for your review. We note your comments regarding prices. Flight prices are subject to fluctuation, and the price that we can get them at does largely depend on market forces. Please be rest assured that the vast majority of our customers are very happy with the deals that we put together for them.
We hope you have a lovely trip.
Kind regards
Anita Hoxha
Customer services team
Very very helpful and patient with me …
Very very helpful and patient with me thank you so much sunny I'll definitely be booking again .... Sharon
28 October 2017
Unprompted review
Reply from The Wise Miser
Dear Sharon
Thank you for your lovely review. We are so pleased to hear that you will book with us again.
Wishing you a fantastic trip.
Kind regards
Anita Hoxha
Customer services team
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