thewoodoo Reviews 90

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I placed an order with thewoodoo on June 3. The site said it shipped on June 11. Today is July 30 and the product still has not been received. I have contacted the company many times. I have recei... See more

Rated 5 out of 5 stars

Thewoodoo.com I ordered from these guys and was impressed with their website & ability to personalise items then see a preview. Ordered easily. THEN looked at these reviews and thought I’d als... See more

Rated 2 out of 5 stars

They are simply incompetent ! Paid for DHL Express Shipping - they sent with normal china shipping - more than 15 days! Also ordered two items - received one ! Stay away from them ! Total... See more

Rated 4 out of 5 stars

Don’t understand all the nasty reviews. Yes the wait time was a while as it had to come from abroad but the engraving was spot on and the wood was obviously cheap quality pine but definitely not chipb... See more

Company details

  1. Toy shop

Written by the company

Sell Wood product which can be customized


Contact info

2.8

Average

TrustScore 3 out of 5

90 reviews

5-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order never delivered

I placed an order with thewoodoo on June 3. The site said it shipped on June 11. Today is July 30 and the product still has not been received. I have contacted the company many times. I have received many excuses. This is too bad, as I did place an order with them before and it was delivered promptly and the product was cute. But my second order with them has been a nightmare. While their stuff is cute if you get it, it is just not worth the hassle if you don't. I am disputing their charges with my bank.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service in terms of delivery

Very bad service in terms of delivery. I've ordered products online - prepaidon 08/04/2025 and still now I didn't receive the product. I've tracked the shipping several times. I didn't get any intimation. Now it shows returned to the origin. Is this the way they reach out to a customer? I've whatsapped and messaged on instagram as I was travelling back to Bahrain from the day itself I ordered the products. Till now no responds from woodoo team.

26 April 2025
Unprompted review
Rated 4 out of 5 stars

The Family Is Complete

Love this family sculpture - ordered it for my daughter & her family. The lastest member was just added end of the summer so I was thrilled to order this for Christmas!

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Fake Chinese shop

Hi. Order came quite quick. But it was horrible for that price when I opened. Almost 40$ and I receive cheap shit which couldn’t even write names more beautiful. Material is super cheap. So I remembered that many people do the nice design of the website and sell AliExpress things there. So I went to check on AliExpress and THE SAME costs there around 6$. I was super pissed off. Do not buy from them for such an amount. If you want AliExpress IT IS and maybe even would be better quality. Or maybe the same but MUCH cheaper.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Great gift

We got this cute souvenir for our daddy’s office table and he loved it ! My boys loved it too. It’s such a sweet gift for any family members. Nice made and looks great ! Delivery was fairly quick. Thank you.

16 June 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware. Reporting this company to the BBB. As others should.

Still waiting. Ordered 3 weeks ago. After hitting submit, I realized it was a china based company…I would have never ordered, but the idea was too adorable.

Looks like it’s still in china and that I’m out $43.00 bucks. Not it to giving $$$ away. Never AGAIN.

20 May 2024
Unprompted review
Rated 1 out of 5 stars

No order confirmation, no product

I placed the order and money was drawn my card, but there is no order confirmation email or such that would have arrived, and the package has not arrived either. Sounds like a scam. I ordered from Woodoo.com, but charge on my credit card says Makezbright.

21 May 2024
Unprompted review
Rated 2 out of 5 stars

My experience with Thewoodoo

I ordered 2 weeks in advance for Mothersday and i received it 3 weeks later. I thougt it was a Company from America but the delivery came from China. The Quality and Price did not Match because the produkt has little damages here an there.
Overall i would not order again if i know this in advance.

15 May 2024
Unprompted review

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