I've bought an item from Thexact as a Christmas present for a friend. It was really easy to find my way around their site. Delivery was fast and the product was as described and as seen in the picture... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time ordering. Unsure of mixed reviews regarding fabric quality, need not have worried, great fabric and well made joggers for the price. Items delivered within 2 days. Super fast service. Wil... See more
Jacket is not true to size. Only have 7 days to return. Can’t find order number when I search emails. Emailed them for order number to return no answer. Have to pay to return. Jacket awful... See more
Very impressive, I brought 3 jumpers and the quality is amazing especially for the price! They are true to size. Fast delivery as well. I would definitely recommend
Company details
Written by the company
At TheXact best styles at unbelievable prices so that you can shop with confidence and ease. Shop at www.TheXact.co.uk
Contact info
Marshall House Suite 21-25 124 Middleton Road, SM4 6RW, Morden Surrey, United Kingdom
- +447462214600
- info@thexact.co.uk
- thexact.co.uk
4.0
Great
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely
I've bought an item from Thexact as a Christmas present for a friend. It was really easy to find my way around their site. Delivery was fast and the product was as described and as seen in the pictures.
2 December 2024
Beautiful!
Beautiful!, looks exactly like advertised. It was a christmas gift for my girl.
25 November 2024
I'm still waiting for my refund it was…
I'm still waiting for my refund it was received @12.02 20th November
There is no email
Telephone number is not available DO NOT BUY FROM THIS COMPANY I THINK THEY SELLNON TIK TOKORDERED
13 November 2024
Unprompted review
Happy Good quality..Comfy...
30 September 2024
Absolutely love my hoodie
Absolutely love my hoodie! It’s well made, came well packaged and fast. I would definitely recommend this company
23 September 2024
Very impressive
Very impressive, I brought 3 jumpers and the quality is amazing especially for the price! They are true to size. Fast delivery as well. I would definitely recommend
16 September 2024
Great quality jumper
Great quality jumper, super comfy, really good price and fast delivery
2 September 2024
Sells other companies sale clothes 🤔
Jacket is not true to size.
Only have 7 days to return.
Can’t find order number when I search emails.
Emailed them for order number to return no answer.
Have to pay to return.
Jacket awful quality from pretty little thing.
I would say this website sells sale items from other companies.
Not great.
3 July 2024
Great hoodie, great quality, fab fit
Really pleased with the hoodie. I bought it for my 14 year old niece, ordered an XS and it fits perfectly. She loves it too! Great quality.
15 June 2024
Amazing they helped me when I needed…
Amazing they helped me when I needed help quite fast
18 June 2024
Shop elsewhere
No communication via email, shop or whattsapp. Wrong size sent. Poor quality, what was sent
13 June 2024
Very happy with top
Very happy with top. Arrived quickly and is thick and of good quality. Which I wanted
12 June 2024
Appalling service
Appalling service, returned my item which was too big and never received a response. So not only have I paid for a dress and postage both ways I have nothing to show for it. DONT WASTE YOUR MONEY ON THIS COMPANY.
14 May 2024
Unprompted review
Fast delivery
Fast delivery. It was the first time I had ordered something from this website and was pleasantly surprised. Will definitely order again.
17 April 2024
Still no refund
Still no refund when I paid to send my item back. No reply from staff do not trust this place
22 February 2024
Quick delivery and quality clothes…
Quick delivery and quality clothes comfy and soft, really impressed with quality for the price
6 March 2024
Quick delivery excellent product and…
Quick delivery excellent product and very good price
22 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.