I had some lingering heel pain even after using corrective insoles that had helped my plantar fasciitis, but hadn’t totally eliminated some heel pain. After about a week of wearing yours, I was basica... See more
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XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
Contact info
844 S 800 W, 84062, Pleasant Grove, United States
- (800) 906-7255
- support@thexstance.com
- thexstance.com
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The inserts are the only inserts I have…
The inserts are the only inserts I have tried that actually make my foot feel better. They are not thick or bulky and just seem to contour the areas of my feet that feel pain or fatigue.
Don't buy these
Don't buy these! The worst inner soles ever. The arch is way to high. Trying to return them but the customer service is horrible

Reply from XSTANCE
Finally got my inserts.
Noticably more comfortable
I cannot speak to the longevity of these insoles, yet, but they fit perfectly and work to relieve my for pain all day long!
Will definitely buy a few more pairs to place in all of my different shoes!
Jessica helped me with my accidental…
Jessica helped me with my accidental double order concern and was very fast acting. She gave me alternative options and processed my choice in a very timely manner. Excellent customer service! Thank you!
We really love the inserts we got and…
We really love the inserts we got and going to purchase more so we don't have to keep swapping them to other shoes
Courteous reply to my issue and…
Courteous reply to my issue and willingness to resolve it.
I had some lingering heel pain even…
I had some lingering heel pain even after using corrective insoles that had helped my plantar fasciitis, but hadn’t totally eliminated some heel pain. After about a week of wearing yours, I was basically pain free. The extra arch support I feel in yours made a big difference!
Saw advertisement on Facebook,ordered…
Saw advertisement on Facebook,ordered and delivered within days. Replaced insoles in three pairs of shoes. In a few days there was a noticeable improvement in foot comfort AND my back pain almost disappeared which I assumed was connected to not walking properly before using the XSTANCE insoles.
Response was good and consistent…
Response was good and consistent throughout.
Great support for their products
I Recieved a defective insole and emailed support. Support got back to me immediately and said a new one would be sent out at no charge. Appreciate businesses that back up their products and do not require you to pay for shipping a defective one back.
The insoles helped my feet immediately…
The insoles helped my feet immediately still not feeling great but much better
Relief in minutes
It was a matter of minutes that I felt relief in my foot pain. Had to do a little trimming to custom fit my shoe. Not sure how long they will hold up so I'm glad I ordered several pair. Highly recommended.
Your representative contact me by phone…
Your representative contact me by phone to help me to complete my order. Very nice and professional.
Easy to order
Easy to order, didn’t like needing to close window to get out of loop of multiple sales pitches…
They are truly a blessing to our Feet 😇
These Insoles have really made a difference in my walking and standing. I bought some for my Husband and he feels the same. I told my work friend about them and she’s just as happy as I am. I’m truly grateful, thank you😇
Helped him but not me😞 Refund in a flash!
While the inserts seem to be possibly helping my hubby, they're causing more pain for me. I emailed requesting the steps for returning my inserts. It was very easy to return the inserts and my money was returned quickly.
Wanted to return two unopened packages…
Wanted to return two unopened packages of these insoles. Only response is will get back to you in 24 hours. So far only response is a different claim number for each. Worst customer service ever.

Reply from XSTANCE
It has made such a difference in my walking wihout pain.
It has made such a difference in helping with my plantar fasciitis in my right heel/foot. I also got wider shoes wtih better arch support as well. Thank You So Much
Pain free at last !
Have tried others with little success. XSTANCE works for me finally and pain/ limp is gone. I now have these in three pairs of my shoes. Thank you for making a product that really works for me.
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