Things Engraved Inc. Reviews 

2,224
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 578 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the impressive quality of the personalized engraving on their purchased items. Many consumers also love the exceptionally helpful customer support team and the convenient preview mockup system that makes designing unique gifts incredibly easy. Some people were dissatisfied with occasional shipping delays, proof mix-ups, and instances where final products did not fully match their initial expectations. A few reviewers additionally noted minor concerns regarding specific product features, such as delicate clasps or slight alignment issues with the custom engraving.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction with attractive items, perfect... See more

Order

Clients share satisfaction on order processes, frequently highlighting fast shipping, helpful communication,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that shipping was... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with beautifully crafted items and... See more

Service

Reviewers mention positive feedback about service, expressing immense satisfaction with the helpful staff,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved purchasing from Engraved and would 100% recommend! The whole process was extremely smooth, and quick! From selecting which personalized items to purchase, to choosing what’ll be on them, and t... See more

Rated 5 out of 5 stars

I need a lost plaque replaced in a very short period of time while visiting Ottawa. The company and staff I dealt with were wonderful, everything was easy on line and extremely clear. I asked for the... See more

Rated 5 out of 5 stars

Amelia was my first contact & was courteous, helpful & knowledgeable about the process. I was reluctant to order online when it involved engraving of names - wondering if it would be correct when it... See more

Rated 5 out of 5 stars

I couldn’t ask for a more perfect Wedding Certificate holder and stand. I am very particular, and it way exceeds my standards. The customer service, communication and delivery was efficient. From... See more


Company details

  1. Gift shop
  2. also in
  3. Baby shop
  4. Childrens Shop
  5. Clothing Shop
  6. Hobby shop
  7. Jewellery shop
  8. Trophy Shop

Written by the company

Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,224)

569 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely easy to use website and experience

Extremely easy to use website. I had been searching for somewhere to engrave pint glasses for my husbands 40th birthday. This website made it so easy to upload the image - they sent me a proof to approve and within 2 days in my hands. Incredible!

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Service and timeliness is Amazing

Service and timeliness is through the roof with these guys. Every year I order an award item to be given out at our AGM. And every year I forget to order it until the last minute. But TE gets it to me on time every year - this year was 3 days from order to receiving the product I ordered. These guys are my go to for everything engraved!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Wedding Gift

I wanted an engraved cutting board for a wedding gift. A representative from Engraved Things helped me design the perfect gift. The whole experience was very enjoyable ,fast delivery and at a great price. Will definitely be using this company for future gifts.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to work with

Easy to work with. Good communication on final design. Quick shipping. No issues with final product.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

My item was shipped twice and both times went missing. I checked with them twice to make sure the address was correct and they said it was. I ended up having to call Canada Post myself to find out where my board was and found out my townhouse number was not indicated on the package. This was an anniversary present for parents that was given to them a month late. It’s a nice board but definitely not worth the trouble. Very disappointing. I won’t be ordering from them again.

18 June 2026
Unprompted review
Rated 4 out of 5 stars

I ordered a plaque as a retirement gift…

I ordered a plaque as a retirement gift for one of my contractors. Things engraved made the process easy by asking the right questions, and for getting back to me with their responses in a timely manner. The plaque design is exactly to my liking as well. Things engraved made sure to send me a draft mock up before engraving the plaque with the company logo and the wording that I choose. Very pleased with the service! I will be using their services again in the future.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Will order again

The order was exactly what I asked for and the delivery was speedy. Customer service answered all of my questions quickly and politely. I was very impressed by the service and quality of the product. Will be ordering from them again.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Gold Star Service

Gold Star Service! User friendly website, fast follow up to confirm design. Friendly, efficient. Product arrived within days just as ordered. Do not hesitate to buy from this company!! Thanks for everything…very happy :)

19 June 2026
Unprompted review
Rated 5 out of 5 stars

the photo block I ordered was…

the photo block I ordered was customized to perfection based on my requests! Thanks to the design team and to the person who was doing the communication and forwarding my requests until the design was met!

8 June 2026
Unprompted review

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