Great work but no paperwork given
The actual work was carried out efficiently and the installation team was brilliant. When the electrician visited to connect everything, he was also knowledgeable and friendly. The problem started after installation- the electrician told me I needed a certificate from ThinkCarbonNeutral. I have been emailing, texting, and phoning since April but still no certificate. I need this to send to my electric supplier. I was told there was a backlog, but it still doesnt explain why I'm waiting so long.


