Think Carbon Neutral Reviews 5

TrustScore 4 out of 5

3.8

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Company details

  1. Solar Energy Contractor
  2. Insulation contractor

Written by the company

Sometimes the name really does say it all, with an "Eco friendly ethos" and a wide range of low carbon producing products, our friendly network of professional installers and suppliers really can stand proud, side by side with all of our products be it, Insulation with 25 year Guarantees, Solar power, water heaters or Bio mass boilers, Think Carbon Neutral is a company you can trust.


Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
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1-star

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Rated 4 out of 5 stars

Great work but no paperwork given

The actual work was carried out efficiently and the installation team was brilliant. When the electrician visited to connect everything, he was also knowledgeable and friendly. The problem started after installation- the electrician told me I needed a certificate from ThinkCarbonNeutral. I have been emailing, texting, and phoning since April but still no certificate. I need this to send to my electric supplier. I was told there was a backlog, but it still doesnt explain why I'm waiting so long.

30 April 2023
Unprompted review
Rated 5 out of 5 stars

From a person with a disability

As a person with a disability who can have panic/anxiety attacks/also dyslexic, I can assure you that this company has has treated me with kindness and respect throughout the whole process (carrying out the survey and the required work) contact was good - telephone and email. Appointment to suit my needs not theirs. The guy that carried out the work was very friendly and helpful and got on with the job in hand with no standing around pontificating. Explained process. Very quick and cleaned up after job finished used dust sheets but still hoovered up to ensure left clean and tidy. showed before and after photos. Very happy with the whole process from start to finish Thank you

29 July 2021
Unprompted review
Think Carbon Neutral logo

Reply from Think Carbon Neutral

Many thanks Miss Amey, It was a great pleasure getting to know you a little and helping you along the way. Please dont hesitate to get in touch in the future.

Rated 5 out of 5 stars

We are very pleased with the work that…

We are very pleased with the work that has been done, the workmen were very efficient, tidy and pleasant, even though accidental damage was made to the ceiling thay made good with the repairs, which was completed the very next day, with no extra charge. Would recommend with no hesitation.

3 September 2020
Unprompted review
Think Carbon Neutral logo

Reply from Think Carbon Neutral

Thank you for your honest review and your patience, although we strive to always give the best quality on every job sometimes accidents can happen, im just glad we managed to fix everything to your satisfaction. from everyone at Think Carbon Neutral we would like to say what a wonderful couple. Thanks guys

Rated 5 out of 5 stars

Friendly staff came in did the job and…

Friendly staff came in did the job and left, no mess left behind, I will be recommending the company to friends and colleagues, very professional company

19 August 2020
Unprompted review
Think Carbon Neutral logo

Reply from Think Carbon Neutral

Thank you for taking the time to leave a review. your comments are very much appreciated , and were glad to see the work was carried out to your satisfaction.

The team at Think Carbon Neutral

Rated 4 out of 5 stars

neat and tidy the workers got on with there jobs and…

the workers got on with there jobs and did them professionally not intrusive at all

13 August 2020
Unprompted review
Think Carbon Neutral logo

Reply from Think Carbon Neutral

Thank you, it really means a lot to us that you took the time to leave a review. We are happy the work was carried out to your satisfaction.

The team at think carbon neutral.

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