Think Sport Reviews 380

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be exactly what they needed and effective for their intended use. Many people highlight the ease of the ordering process and the quick, reliable delivery service, often noting that items arrived on time or even sooner than expected. However, some customers also noted issues with sizing charts being inaccurate, leading to products that were too large or too small. A few other people also felt that the product descriptions could be clearer, particularly regarding specific product variations or features.

What people talk about most

Product

Consumers find products to be positive, often praising their effectiveness and value. Many reviewers found... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the fast and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products for being well-made and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had difficulty buying original Theraband resistance bands as many sellers offer other brands or looped bands. Think Sport offered a set of light to medium branded latex bands which are perfec... See more

Rated 5 out of 5 stars

I purchased the wrong size brace and returned it without any hassle. Even had help getting making the correct measurement over the phone by a very helpful lady member of staff 10/10

Rated 5 out of 5 stars

Great website, good communication,fast delivery. Unfortunately I had to return the item as it did not work for me but this was dealt with really quickly. I will definitely shop here again.

Rated 5 out of 5 stars

...and communication. The item was a brace to support my wife's knee during skiing - so although it fits well, I can't comment on how well it performed yet


Company details

  1. #100 of 141 best companies in Sporting Goods Shop

Written by the company

Trusted by Athletes, Physios, and Sports Professionals Across the UK. At Think Sport, we’re passionate about helping people stay active, recover faster, and perform at their best. Whether you're a professional athlete, weekend runner, physiotherapist, coach, or gym owner, we supply the expert-grade products you need to support injury recovery, rehabilitation, and peak performance. From knee supports and back braces to massage tools, hot/cold therapy, and sports taping, our extensive range is carefully selected to meet the needs of everyone from fitness beginners to elite sports professionals. Why Shop with Think Sport? 🏃 Specialists in Sports Injury & Recovery Gear 📦 Fast, Reliable UK Delivery 💬 Informed Support from Real Product Experts 💪 Used by Physios, Clinics, and Sports Teams 🧾 Bulk Discounts for Trade and Teams Available We work closely with physiotherapists, chiropractors, personal trainers, and sporting institutions to supply tried-and-tested equipment that supports recovery, improves mobility, and helps prevent re-injury. All our products are sourced from trusted, clinically backed brands, with detailed guidance to help you choose the right solution. Who We Serve While Think Sport is trusted by trade clients like physiotherapy practices, gyms, sports clubs, and schools, we’re equally proud to support individual customers who want to take recovery into their own hands. Whether you’re recovering from a strain, managing a chronic condition, or preventing injury, we’re here to help. What Customers Say Our customers rate us highly for fast service, accurate advice, and reliable products that make a real difference. At Think Sport, we believe in practical solutions backed by expertise—and we’re here to support your journey to better movement, strength, and health.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very effective piece of equipment

After just a couple of weeks using my Ultigrip I have achieved an increase in the mobility of my third finger. I was suffering with 'trigger' finger which was badly affecting the grip of my left hand. I am grateful to Think Sport and to My Chiropractor for recommending the device.

27 March 2025
Rated 4 out of 5 stars

Please don't use royal mail

Please don't use royal mail. Waste of time. Said they tried to deliver but nobody home. Nobody knocked at our door. Didn't look like anyone home so decided to deliver next day as it was late on a Friday and they just wanted to get home.

20 March 2025
Rated 1 out of 5 stars

AVOID - Worse company I have ever dealt with

STAY AWAY FROM THEM

Had a terrible experience with this company. The item I received was not as described, and when I returned it, they refused to refund the postage costs despite their own failure. The description of the item was so misleading and inaccurate. Poor customer service and unwilling to take responsibility. Wouldn’t recommend. SAVE YOUR MONEY AND GO ELSEWHERE

19 March 2025
Think Sport logo

Reply from Think Sport

Dear Ben,

I am sorry that you feel our service when processing your return did not meet your expectations.

As detailed in our correspondence to you, our Product Team did not find the item to be faulty. Furthermore, the elbow brace can be locked so that there is no movement at all coming from it.

In any case, I can confirm that your return was processed as soon as your item was received at our warehouse, including a full refund for your purchase.

I trust the above clarifies.

Kind regards,

Victor
Think Sport Team

Rated 1 out of 5 stars

I ordered a Knee Brace from them…

I ordered a Knee Brace from them recently, following the sizing guide I chose the correct size. When it arrived it was too small. No big deal. However, when attempting to return it they outright lied that it was returned damaged and were refusing a refund. Everything was returned as it arrived and they know that. I would stay away as this is incredibly poor practice.

Edit: according to other reviews this is not the first time they’ve done this. I would consider serious caution when doing business with this company.

19 March 2025
Unprompted review
Think Sport logo

Reply from Think Sport

Dear Ollie,

I am sorry that we are not able to accept your return on this occasion.

Unfortunately and as per the photographs sent to you, the brace you have returned to us is not in a reseallable condition.

Further to your comments, please allow me to disagree with your assessment of our returns process.

Whenever an item is returned to us, our team takes the utmost care in ensuring the said return gets processed within a timely manner, and with an understanding that customers have had to try items on prior to deem them unsuitable.

Despite your assumptions, most returns get processed as per our customers requirements and to their satisfaction, as kindly fed back to us by our many satisfied customers. Sadly, and as you can surely understand, we cannot possibly accept any returned items presenting pulled stitches and stains, such as in your case.

I trust the above clarifies.

Kind regards,

Victor
Think Sport Team

Rated 2 out of 5 stars

I sent it back as it wasn't really firm enough…

I sent it back as it wasn't strong enough to suppport the injured limb

8 February 2025
Think Sport logo

Reply from Think Sport

Dear Shirley,

I am sorry to hear that the arm sling you recently purchased from us did not provide you with the support you were hoping for.

I can confirm that your return was processed and refunded as soon as we received it back.

Furthermore, and in case you still require of a better suited arm sling, please follow the link below for our current range:

https://www.thinksport.co.uk/arm-elbow-support-braces.html

Should you need to discuss further, please let us know by emailing the team at helpdesk@thinksport.co.uk, and we will be more than happy to advise.

Kind regards,

Victor
Think Sport Team

Rated 5 out of 5 stars

Great ankle support

Really delighted with my purchase of the aircast ankle brace. I broke my ankle 8 weeks ago and with the integral splinting on either side of my ankle It has given my ankle very good support and therefore I have confidence of movement on the tennis court

4 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look