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Rated 5 out of 5 stars

I bought 2 bras and received a notice the next day that the site was having a 'buy one get one half off' sale. I asked on the chat if I could get the sale applied, and the rep was very helpful and got... See more

Company replied

Rated 2 out of 5 stars

I bought a bra from Thirdlove around 2018 when it was a fairly new company. The quality was excellent. I just bought again in 2026 and was so shocked that I decided to write this review, mind you I am... See more

Company replied

Rated 5 out of 5 stars

Clara the fit specialist knew the stock well beyond what was displayed on the website, so she was able to suggest colors that were better for me that I wouldn't have known about. She took information... See more

Company replied

Rated 5 out of 5 stars

I've shopped with ThirdLove many times before and am a huge fan of their growing assortment of wireless bras. The ComfortStretch Smoothing Wireless bra is my favorite - it somehow smooths yet doesn't... See more

Company replied

Company details

  1. Shopping & Fashion

Written by the company

The best bra is one you never think about. Find your perfect fit today.


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3.8

Great

TrustScore 4 out of 5

141 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Don’t waste your money, they do not stand behind their products.

I have worn my bras now for 4 months and noticed dark stains under my arms on the sides of the bras. I contacted Third Love and basically they offered me a 20% off coupon on my next purchase. I sent them photos of my bras, described how I wash my undergarments in a mesh bag, gentle cycle and only air dry (never in a dryer). This company does not stand behind their products or they would be replacing my bras. Please do not waste your money and purchase other quality bras elsewhere. A poor, poor company.

12 March 2025
Unprompted review
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Reply from Thirdlove

Hi there, we're sorry to hear that you were not satisfied with the experience you had with our customer service team. We've looked over the information you had provided us, and are unable to offer anything additional. We apologize for the inconvenience, and will be here should you wish to try us again in the future!

Rated 5 out of 5 stars

Firstly

Firstly, I have always loved Third Love. Their products are amazing. I ordered an item today and realized that my mailing address, an hour after the purchase, was incorrect. 2 addresses were somehow purged together. I would never have received it, ever. The rep put in another order for me with the correct address and didn’t charge me for it. I promised to send one of them back if I get 2. What amazing customer service at Third Love! ❤️

9 March 2025
Unprompted review
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Reply from Thirdlove

Hi there, we're so happy to hear you've always loved ThirdLove and our products! We're especially glad that our customer service team was able to quickly resolve the issue with your mailing address error. We appreciate your understanding and your positive feedback on our customer service!

Rated 5 out of 5 stars

New Customer

I ordered 2 smoothing wireless bras and the comfort stretch bikini 3 pack underwear and I absolutely love what I purchased. The comfort and quality is great! Shipping was fast and free for my order. Definitely my new shop for bras and underwear. I have been searching for a new comfortable bra and my friend recommended ThirdLove to me. I will be a repeat customer.

13 January 2025
Unprompted review
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Reply from Thirdlove

Hi there! Thanks for sharing your feedback with us! We're thrilled to bring you all day comfort in your new products. It's always great to hear when a product surpasses expectations, and we're especially happy you're satisfied with the fit and quality. We appreciate your friend's recommendation and are delighted to welcome you as a repeat customer!

Rated 5 out of 5 stars

My New Fav Bra

Best Push Up Ever!

I ordered their uplift plunge bra because I am a small size and saw this was good for small busts. It was a great experience. I went through the fitting room and found out I am a half cup and a smaller band then I thought.. This is life changing. It is so comfortable. The site was easy to use and the product came within 5 days as promised.

20 February 2025
Unprompted review
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Reply from Thirdlove

We're absolutely thrilled to hear you had such a wonderful experience! It's fantastic that our fitting room tool helped you discover your perfect size and that you're loving the comfort and fit of the uplift plunge bra. We're so glad it's been life-changing for you. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Most comfortable bra for moms on the go!

I absolutely love these bras. Especially the 24/7 Classic Wireless Bra. As a mom of boys, comfort is everything for me. I don’t mind wearing this all day and I’m not looking to rip it off at the end of the day like other brands. These bras deliver comfort without making me look or feel old. The underwear are also very comfortable. My last purchase was a Cuddle Fleece Lounge Duster and I am obsessed with it!

1 January 2025
Unprompted review
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Reply from Thirdlove

Hi there!
Thanks for sharing your feedback with us! We're thrilled that you're loving the comfort of our products. It's always great to hear when a product surpasses expectations, and we're especially happy you're satisfied with the fit and quality. We hope you continue to enjoy ThirdLove products!

Rated 5 out of 5 stars

Easiest online shopping I’ve EVER done outside of Amazon!!!

I absolutely loved the fit and look of the bras I ordered but my rib cage cannot handle the underwire. Customer service was quick and easy to get the underwires returned and a new wireless set ordered! I am so thrilled! It is impossible for me to find my size outside of specialty shops and I hate going to stores; being able to buy a bra that fits and feels good from the comfort of my own home PLUS being able to easily handle returns and exchanges — ThirdLove has a new loyal customer. I can’t recommend them passionately enough; you would have to understand how much I hate shopping brick & mortar AND how much trouble I’ve had in 45 years of life with finding a good, comfortable, flattering bra!! If you’re on the fence, I hope my review will give you that soft, gentle nudge that you need to hop down and order yourself some bosom luxury. ;)

4 March 2025
Unprompted review
Thirdlove logo

Reply from Thirdlove

Thank you for sharing your experience! We're so happy to hear that you loved the fit and look of our bras, and that our customer service made the return and exchange process quick and easy for you. We're especially thrilled that you've found a comfortable, flattering bra that fits, and that you're now a loyal ThirdLove customer. We appreciate your passionate recommendation!

Rated 5 out of 5 stars

Second skin unlined is amazing

I usually prefer a little more coverage but I tried the second skin unlined on a whim and I love how comfortable and supportive the bra is

3 January 2025
Unprompted review
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Reply from Thirdlove

Hello there! Thank you so much for sharing your experience! It's wonderful to hear that you've found our Second Skin Unlined Bra comfortable. It's great when a product exceeds expectations, especially in terms of both fit and quality. Here's to many more comfortable days ahead with ThirdLove!

Rated 5 out of 5 stars

I thought the site was easy to navigate…

I thought the site was easy to navigate and I found exactly what I was looking for. I love the products I received. They're great quality and are very comfortable.

24 February 2025
Unprompted review
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Reply from Thirdlove

Hi Hilary! I'm glad to hear you're not only loving your products, but that your experience in finding them was smooth. Have a wonderful day!

Rated 1 out of 5 stars

Worst bra fitting

Visited the Chicago store on Southport. I think easily the worst bra fitting I've ever had. It's very unfortunate. I purchased two bras there. In the store they seemed to fit well. However, now that I'm actually wearing them, one of them is awful. It rides up the back (legit inches higher than it should) and the cup size is VERY wrong.

4 January 2025
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hi Monica! We're sorry to hear you're having trouble with the fit of your new bras and we'd love to help. Please reach out to us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com. We look forward to hearing from you soon!

Rated 5 out of 5 stars

Comfy Bras & Great Customer Service

I've shopped with ThirdLove many times before and am a huge fan of their growing assortment of wireless bras. The ComfortStretch Smoothing Wireless bra is my favorite - it somehow smooths yet doesn't feel restrictive at all. So comfy. In the past, I did have some instances where their shipping took longer than expected. But I think they must have changed their shipping process as it's so much faster now! My past several orders have come super fast, and their customer service is always top notch in helping me to find a new size, if I need one, or helping me exchange and return easily,

21 February 2025
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hi there, thanks for the awesome review! We're so glad to hear you love our products! Here's to many more comfortable and stylish days ahead with ThirdLove!

Rated 5 out of 5 stars

My go-to everyday bra

ThirdLove is my go-to for everyday bras. The quality is amazing—I love how soft the band and straps are, which is something you don’t often find with other brands. The fit is super comfortable, and they have so many great styles to choose from. Their 1/2 cup sizing makes such a difference, and I always know I’ll get the perfect fit. Plus, their customer service is always helpful and makes shopping so easy.

17 February 2025
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hi there, thanks for the awesome review! We're so glad to hear you love our products! Here's to many more comfortable and stylish days ahead with ThirdLove!

Rated 5 out of 5 stars

Very comfortable bras that last

Very comfortable bras that last. I just bought the new smoothing t-shirt bra and it has become one of my favorites. If you are looking for a good quality bra I would recommend Thirdlove.

14 February 2025
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hello there! Thank you so much for sharing your experience! It's wonderful to hear that you've found our new ComfortStretch Back Smoothing T-Shirt Bra comfortable. It's great when a product exceeds expectations, especially in terms of both fit and quality. We're thrilled that you've found such success with our bras. Here's to many more comfortable and stylish days ahead with ThirdLove!

Rated 2 out of 5 stars

Be wary of ordering on line and, if you do, photograph your order.

Invoices and records are poor. I ordered 3 bras. It took a month to get them. Two are “Ok” since they are strictly for “at home” wearing. The 3rd, which was the most expensive, but on sale, was way off in size…40G and I wear a C! I wanted to exchange but there are none available in my size. I will be losing money, but I will know never to order from them again.

12 December 2024
Unprompted review
Thirdlove logo

Reply from Thirdlove

HI Nancy! We're sorry to hear that you received the incorrect size for your order. We'd be happy to look into what options we can offer you. Please reach out to us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also connect with us via email at hello@thirdlove.com. We look forward to hearing from you soon!

Rated 1 out of 5 stars

You customer service is awful, but your bras are beautiful

I ordered a bra but it did not fit, I sent it back and the total I was supposed to get back was 40.00 and they only gave me 15.00 dollars I have contacted them several times and still no response

9 September 2024
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hi Donna, thank you for reaching out to us about your experience. We're sorry to hear that you have not received a response regarding your refund concerns. We have passed along your feedback regarding your experience, but would love to assist you more and review this further for you. You can reach out to one of our Fit Stylists via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com

Rated 3 out of 5 stars

Beware of long returns

I purchased my first Third Love bra at a special price. It felt perfect but I was looking for a wireless bra. So I promptly returned it and asked for store credit. According to their records and tracking, the bra was received within a week and I received my store credit immediately after.

I ordered another bra, wireless this time, but it did not fit well. I returned it promptly, within a week of receiving it, and received a tracking email. I requested a refund to my credit card. The email said my package was received and sent out on July 31. The "estimated delivery date" has changed a few times. The latest "estimated delivery date" says August 25. I got a text saying they received my return on August 21. It is almost a month and I still have no indication of a refund to my credit card.

I am still waiting to hear from them regarding an email I sent asking about the status of my refund.

31 July 2024
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hi Kim, thank you for sharing your experience with us. We're sorry to hear about the delay in your return and refund as this is never an experience we want for our customers. We have passed along your feedback, but would love to assist you more and review this further for you. You can reach out to us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com.

Rated 1 out of 5 stars

Shipping is despicable

Shipping is despicable!
Put an order in for a 24/7 classic perfect coverage bra on July 1st. It's now the 9th and DHL commerce which by-the-way is the cheapest delivery there is, first never updates their site saying it's "en route". Check USPS and it's now ONLY in Kentucky. I'm in California. So much for 4-7 business days. I paid $5.99 for shipping which is despicable onto itself. I've ordered from other companies never paid shipping. What a horrible way to do business. I'm guessing at this point in time if I'm lucky I might get my bra in another week? So much for your shipping policy. Will NEVER order from this company again unless it gets it's act together and changes how they ship.

1 July 2024
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hi there, thank you for sharing your experience with us. We're sorry to hear about the delays and issues you’ve experienced with your recent order. While carriers can experience shipping delays or issues on there end, we understand how frustrating it is to see your package stuck in transit and to feel that the shipping service hasn’t met your expectations. Our goal is to provide a smooth and timely delivery experience, and we apologize that we missed the mark in this instance. We have passed along your feedback, but would love to assist you more and review this further for you. You can reach out to us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com.

Rated 3 out of 5 stars

Disappointing

First of all, these are hefty bras or, at least, the Classic Uplift style is. I figured that that was okay as I have droopy boobs. I ordered a 34 C, which I've worn since middle school, and a 34 C1/2, as one breast is larger than the other and has always spilled out a bit. Both sizes had straps that hooked on the tightest hook which meant that, as the bra stretched, it would become too large. I was going to exchange them for a 32 but the return process was so arduous that I decided to just send them back. I question the justification for taking so long to reimburse for returns (that all bras have to be inspected to insure that they haven't been worn) as one arrived at my house without tags suggesting that it had, indeed, been worn, at least for long enough for the tag to be uncomfortable and for the shoulder straps to have indentations where they had been adjusted, then readjusted. All in all, a disappointing experience.

22 June 2024
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hi there, thank you for sharing your experience with us. We apologize for the disappointment that occurred with your bras and the inconvenience that you encountered with trying to do an exchange. We strive to create a seamless experience for our customers and we're sincerely sorry that we fell short of that for you. We take your concerns regarding receiving a worn product seriously as well as the feedback that you provided regarding the return/refund process. We have passed this along further to get more looked into and ensure that our processes/policies are best aligned to serve our customers. If you are still open to getting into your perfect fit, we would love to assist you in the future when you are ready to do so! You can reach us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com.

Rated 2 out of 5 stars

Same Manufacturer as other companies?

I purchased two of the Uplift Plunge bras in different colors after hearing and seeing ads from ThirdLove for years. I've never had good luck with bras fitting well because I am small-busted. I recently had a terrible experience with another company that advertises their brand specifically for smaller busted gals (you know the one). The quality of those bras was so awful, they only lasted me a couple of months. I don't handwash my bras (I don't know of anyone who does) but I do wash in garment bags, on delicate, cold water, and lay flat to dry. I also don't wash them unless they truly are dirty plus I rotate bras often to make them last. I have done this for years with all my bras without any issues. But these bras from another company pilled after one wash, the bands, and straps stretched out and the cups warped entirely so they couldn't be worn anymore. After that experience, I was excited to try ThirdLove with all the great reviews! When I received my order and opened the box, to my horror I discovered they were the SAME bras as the last company I ordered from. The only difference was the small metal ThirdLove emblem in the center and the padding insert for push up. This is not an exaggeration. They look the same, feel the same, and are made from the same materials. I couldn't believe it. I'm not sure if these companies are getting their products from the same manufacturer, but it looks that way.
They also provided zero push-up, not even in the slightest. I tried without the padding and with and you could not tell a difference. I've been wearing t-shirt push-up bras all my life and was surprised these didn't deliver in that area. I'm giving two stars because they did fit well after taking the recommendation from their quiz and because returns were so easy. I was truly disappointed, and at $70 a bra, I didn't want to risk the poor quality and the bra not lasting, so I sent them back.

10 June 2024
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hello Betina, thanks for reaching out to us to share your feedback and concerns. We have followed up with you via email to chat a bit more about the feedback that you have provided and look forward to speaking with you further.

Rated 5 out of 5 stars

Best Supportive Wireless Bra Ever

I have been a Third Love customer for years. Wearing their wired bras for full support and have been thrilled with the fit and quality. I just recently bought 3 of their wireless bras and they are so comfortable and supportive! I truly couldn’t believe that a wireless bra could be supportive for large breasts. And they are so pretty too!! Happy to say I was wrong!!

26 May 2024
Thirdlove logo

Reply from Thirdlove

Hello there! Thank you so much for sharing your experience! It's wonderful to hear that you've been a loyal Third Love customer and have found both their wired and wireless bras to be supportive and comfortable. It's great when a product exceeds expectations, especially in terms of both fit and aesthetics. We're thrilled that you've found such success with our bras. Here's to many more comfortable and stylish days ahead with Third Love!

Rated 4 out of 5 stars

Uplift Plunge and Form 360 Fit

I have purchased several bras from Third Love, all of them the 24/7 Classic Uplift Plunge Bra and the All Day Lace Uplift Plunge Bra. These work well with my wide set girls. I really like this cut. So I decided to buy the Form 360 Fit Wireless Bra. Well..... Under clothing I have a uniboob. The girls end up facing down, defeating the purpose, because the adjustable straps do not stay in place and loosen up to their maximum length. FYI

23 May 2024
Unprompted review
Thirdlove logo

Reply from Thirdlove

Hello RAK! We're sorry to hear the fit in your 24/7 Classic Uplift Plunge Bra and the All Day Lace Uplift Plunge Bra aren't your perfect ThirdLove fit. We'd love to help ensure you have a better fit. You can reach us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com.

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