I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... See more
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The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... See more
Company replied
We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... See more
Company replied
Everything excellent except that the carrier left the envelope (A4 and so wouldn't fit through the post box) out on the edge of the porch where it got a bit wet! Not necessary as there is a shelf in... See more
Company replied
Company details
- #9 of 16 best companies in Charity
Written by the company
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
Contact info
Greenbox Storage,, BR8 7LT, Swanley, United Kingdom
- 0303 003 1111
- thirtyoneeight.org
4.6
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Thirtyone:eight
Glad to hear we could help you
Seeing the book advertised on Thirty…
Seeing the book advertised on Thirty one eight was not what it looked like when it arrived. Quite different. It was a very thin book and expensive for what it is.
The book could have quite easily been posted in an med envelope which would have not cost as much as the postage required.
15 August 2024
Reply from Thirtyone:eight
We're sorry you're dissatisfied with your order. We hope you find the content helpful.
Reply from Thirtyone:eight
We're glad to hear we could help
Reply from Thirtyone:eight
Thank you for your review. We're pleased you're happy with our services.
Great resources!
Great resources for our upcoming Safeguarding Training evening! I feel that they will equip our staff and team well.
15 August 2024
Reply from Thirtyone:eight
Thank you a lovely review! Don't hesitate to get back in touch if you need further support.
Safeguarding resources
The quality of service. Value for money. Speed of confirmation of order. Would have been 5 * but for lack of detail from the delivery firm as to which order they were going to deliver.
8 August 2024
Reply from Thirtyone:eight
Thank you for taking the time to leave a review. We're pleased you're happy with the service.
Reply from Thirtyone:eight
Thank you for taking the time to leave a review. We're pleased to hear you're happy with our service.
Quick and good feedback to my question
2 July 2024
Reply from Thirtyone:eight
Thank you for taking the time to leave a review. We're pleased to hear you're happy with our service.
Reply from Thirtyone:eight
Thank you for taking the time to leave a review. We're pleased to hear you're happy with our service.
Provide good support and reliable
Promp answer and advicer which soon sorted my query. Staff are always pleasant and helpful.
22 June 2024
Reply from Thirtyone:eight
Thank you for your feedback Marjorie. We are glad you have had a positive experience.
Really helpful and supportive
Really helpful and supportive. Great information given on DBs application process. Thank you!
19 June 2024
Reply from Thirtyone:eight
Thank you for taking the time to leave a review Trudy. Pleased to hear you got the support you needed.
Booklet Safeguarding as a Mission
Item easy to purchase from Company website. Delivered in good condition and on time. Well pleased with it
21 June 2024
Reply from Thirtyone:eight
Thanks for taking the time to leave a review. We're glad to hear you're happy.
Reply from Thirtyone:eight
Thanks for taking the time to leave a review.
Reply from Thirtyone:eight
Thanks for taking the time to leave a review. We're glad to hear you're happy.
Always ready to help and always reliable and helpful
Always ready to help and always patient with newby recruiters!
13 June 2024
Reply from Thirtyone:eight
Thanks David! We're pleased to hear you're happy with the support you're getting.
I am a volunteer at St Martins
I am a volunteer at St Martins, Ryarsh and whatever I do or buy I do not claim the money back.
My latest purchase for £4.20 was only printed on 2 x A4 card?
Best regards
Barbara
21 May 2024
Reply from Thirtyone:eight
Hi Barbara, we're not entirely clear what the issue is with your order, please could you email our team at info@thirtyoneeight.org with your order number and we will be able to assist you further.
Simple and prompt service.
The ordering process was simple and straightforward. Despite the delivery details being stated as 7 days, it arrived two working days later in time for the event.
21 May 2024
Reply from Thirtyone:eight
Thank you for your review. We're pleased it arrived in time.
I ordered the Culture Cube paperwork…
I ordered the Culture Cube paperwork from you as mine had fallen apart! The order came within a few days and all was well. It was a small order but service was good and speedy. Thank you.
22 April 2024
Reply from Thirtyone:eight
Sounds like your culture cube paperwork had been well used! Thanks for ordering again.
Reply from Thirtyone:eight
We're sorry to hear you're dissatisfied with the size and price of the book. We hope the content will be useful.
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