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THIScar Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff for being knowledgeable, patient, and going above and beyond to ensure they found what they were looking for, without feeling rushed or pressured. The service is frequently described as smooth, stress-free, and efficient, with many appreciating the quick and easy process of selling their cars. Reviewers often received fair and reasonable offers for their vehicles, sometimes even higher than expected or from competitors, making the overall value for money excellent. However, some people were dissatisfied with the experience, mentioning issues with loan settlements and a perceived lack of competence in resolving these matters.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and friendliness of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as easy, simple,... See more

Price

Customers consistently note positive experiences with price, often receiving fair and reasonable offers for... See more

Value for money

Consumers find value for money to be positive, with many reviewers reporting fair and reasonable offers for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our 2001 Xterra here and the experience was great. THIScar gave us a much better offer than other places and the staff, Ben and Genesis, were super helpful and professional. I was concerned be... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at THIScar! Parker, Temo & Tasha made the whole process so smooth and stress-free. They were knowledgeable, patient, and truly went above and beyond to make sure I found ex... See more

Company replied

Rated 5 out of 5 stars

Fast, competitive and easy transaction. Great experience. They were one of 4 Kelly Bluebook dealers to give an instant cash offer for my car. They offered an interim buying price online that was $1000... See more

Company replied

Rated 5 out of 5 stars

Absolutely 5 stars !!! Best price offer so far, employees are super helpful and friendly, love their attitude, best services ever, highly recommend friends and family to come here and looking forward... See more


Company details

  1. Car dealer

Written by the company

THIScar is a modern, fixed price, pre-owned vehicle dealership that obsesses over removing the tension and anxiety typically associated with buying or selling a vehicle. No old school dealership practices here, just upfront, honest and transparent pricing on every one of our quality inspected vehicles. We sell cars locally as well as globally. We have thousands of satisfied customers all over the globe and we would love the opportunity to help you buy or sell your next vehicle as well. THIScar is committed to eliminating the stress of the automotive transaction by focusing on customer satisfaction and providing a seamless, trustworthy platform for acquiring or parting with vehicles in Texas and beyond. Visit us at thiscar.com and see what we're all about! Welcome to THIScar! For Buyers: • Online Shopping: Browse and purchase a wide selection of quality used vehicles from the comfort of home. • Upfront Pricing: Benefit from fair, no-haggle pricing clearly displayed on every vehicle. • Quality Assurance: Every vehicle undergoes rigorous, multi-point inspections for mechanical and cosmetic quality. • Financing: Access streamlined online applications for instant pre-approval for auto loans with competitive terms. • 30-Day Exchange: If the car isn't a perfect fit, you can exchange it for another vehicle from our inventory. • Transparency: Detailed history reports are provided for every car. For Sellers: • Fast Cash Offers: Get a competitive offer for your car within minutes using market-driven data. • Any Car Accepted: We buy all years, makes and models. We do not buy vehicles that cannot be driven under their own power. • Convenient Buying Centers: Located throughout the greater Houston area, THIScar staffs our buying centers with professional auto appraisers who buy cars for a living. No pressure and no games. Just fair market values. • Hassle-Free Process: Enjoy a simple, stress-free selling experience with quick payments and no hidden fees.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Came across THIScar online after…

Came across THIScar online after submitting appraisal quotes for CarMax and Carvana. THIScar was the only one that actually reached out to me via text and phone to assist. When I decided to visit their Webster store, Kathy greeted me immediately and explained what to expect next. Charles appraised my vehicle and was professional, prompt and courteous. Charles was very helpful in making sure how my offer was determined and answered all my questions to my satisfaction. Lilly was the one who helped me fill out the paperwork and was just as helpful and professional as the other two. I was in and out of there in an hour! Was given a fair offer for my vehicle and I would highly recommend using this company to sell your car. They offered me more than CarMax and saved me the time of needing to follow up with Carvana. I was very impressed and happy with my entire experience with THIScar.

25 April 2026
THIScar logo

Reply from THIScar

A sale worth honking about—thank you for your review!

Rated 1 out of 5 stars

Unnecessary Requirements

The car owner's daughter brought ID, Power of Attorney, car title and signed release of liens as previously instructed by employee. At the sale, she was required to travel several miles to obtain car owner's written acknowledgement for the sale, an additional requirement showing distrust which was unrequired for a daughter helping her invaled father for whom she had legal authorization.

15 April 2026
Rated 5 out of 5 stars

I have a rare collectible 2007 Honda…

I have a rare collectible 2007 Honda S2000 convertible in virtually mint condition with only 2700 miles. The Acquisition manager called and asked me to come in since they felt the KBB value was too low. I thought that was pure marketing but since I was close by, decided to come. They TOTALLY surprised me. They were patient and low pressure. They also understood the value of my vehicle and didn't treat it like a dime-a-dozen or just something to fill inventory. The sales team was very personable and friendly. And the offer was what I had hoped for.

A full 5 stars overall.

15 April 2026
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Reply from THIScar

Thank you for trusting us with your gem! We appreciate your business.

Rated 5 out of 5 stars

We went to their location to see and…

We went to their location to see and test drive cars. Sales had cars pulled up and ready for us to see. Cars were clean and as described. Friendly staff and great overall experience!

15 April 2026
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Reply from THIScar

Thanks a ton—congrats on the new wheels!

Rated 5 out of 5 stars

Amazing staff and service

Amazing staff and service! From front desk representative to Jason (person who appraised and test drove my car). Helpful, communicative, efficient, quick and easy process! They answered all of my questions, made sure I was well taken care of and updated me every step of the way! Thank you for the wonderful experience! Will definitely recommend to friends and family

14 April 2026
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Reply from THIScar

We really appreciate your 5 star review!

Rated 5 out of 5 stars

First Experience THIScar!!

The total ease of the entire process.

Gave me the best value for my car. the staff was a pleasure to do business with.
Will be sending all friends and family there.

11 April 2026
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Reply from THIScar

Welcome to the THIScar fam! Thank you for the kind review.

Rated 5 out of 5 stars

Easy to work with

Easy to work with. Received a good offer for my vehicle.

10 April 2026
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Reply from THIScar

We're all about great offers! Thank you for your review.

Rated 5 out of 5 stars

Friendly people

Friendly people, clean facility.
Smooth process. Gave me a fair price for my truck.

9 April 2026
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Reply from THIScar

Selling made simple—thanks for choosing us!

Rated 5 out of 5 stars

Excellent Experience!

Our experience selling our SUV could not have been more simple and easy.

We disclosed what we had online and its condition. They make an estimate "offer" sight unseen. We texted with Collin in between and he was an terrific communicator.

Once there EVERYONE was friendly and very professional. We then negotiated on a price for the vehicle and got a very fair amount for it. That was most important--we aren't delusional on what our used vehicle is REALLY worth and ThisCar met us at the same number we had in mind. You often don't find that when you trade it in.

The paperwork didn't take long. It was an excellent experience and we would go back there in the future!

31 March 2026
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Reply from THIScar

Easy sale = happy day. Thanks for the review!

Rated 5 out of 5 stars

Dennis and Lilly were amazing

Dennis and Lilly were amazing. I had an Excellent customer experience. They had all the information at their fingertips for a quick purchase of my car. The price paid was fair.

7 April 2026
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Reply from THIScar

Thanks for trusting THIScar!

Rated 5 out of 5 stars

A pleasant

A pleasant, quick, and easy experience selling my car.

7 April 2026
THIScar logo

Reply from THIScar

Cheers to a quick & easy sale!

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