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THIScar Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff for being knowledgeable, patient, and going above and beyond to ensure they found what they were looking for, without feeling rushed or pressured. The service is frequently described as smooth, stress-free, and efficient, with many appreciating the quick and easy process of selling their cars. Reviewers often received fair and reasonable offers for their vehicles, sometimes even higher than expected or from competitors, making the overall value for money excellent. However, some people were dissatisfied with the experience, mentioning issues with loan settlements and a perceived lack of competence in resolving these matters.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and friendliness of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as easy, simple,... See more

Price

Customers consistently note positive experiences with price, often receiving fair and reasonable offers for... See more

Value for money

Consumers find value for money to be positive, with many reviewers reporting fair and reasonable offers for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our 2001 Xterra here and the experience was great. THIScar gave us a much better offer than other places and the staff, Ben and Genesis, were super helpful and professional. I was concerned be... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at THIScar! Parker, Temo & Tasha made the whole process so smooth and stress-free. They were knowledgeable, patient, and truly went above and beyond to make sure I found ex... See more

Company replied

Rated 5 out of 5 stars

Fast, competitive and easy transaction. Great experience. They were one of 4 Kelly Bluebook dealers to give an instant cash offer for my car. They offered an interim buying price online that was $1000... See more

Company replied

Rated 5 out of 5 stars

Absolutely 5 stars !!! Best price offer so far, employees are super helpful and friendly, love their attitude, best services ever, highly recommend friends and family to come here and looking forward... See more


Company details

  1. Car dealer

Written by the company

THIScar is a modern, fixed price, pre-owned vehicle dealership that obsesses over removing the tension and anxiety typically associated with buying or selling a vehicle. No old school dealership practices here, just upfront, honest and transparent pricing on every one of our quality inspected vehicles. We sell cars locally as well as globally. We have thousands of satisfied customers all over the globe and we would love the opportunity to help you buy or sell your next vehicle as well. THIScar is committed to eliminating the stress of the automotive transaction by focusing on customer satisfaction and providing a seamless, trustworthy platform for acquiring or parting with vehicles in Texas and beyond. Visit us at thiscar.com and see what we're all about! Welcome to THIScar! For Buyers: • Online Shopping: Browse and purchase a wide selection of quality used vehicles from the comfort of home. • Upfront Pricing: Benefit from fair, no-haggle pricing clearly displayed on every vehicle. • Quality Assurance: Every vehicle undergoes rigorous, multi-point inspections for mechanical and cosmetic quality. • Financing: Access streamlined online applications for instant pre-approval for auto loans with competitive terms. • 30-Day Exchange: If the car isn't a perfect fit, you can exchange it for another vehicle from our inventory. • Transparency: Detailed history reports are provided for every car. For Sellers: • Fast Cash Offers: Get a competitive offer for your car within minutes using market-driven data. • Any Car Accepted: We buy all years, makes and models. We do not buy vehicles that cannot be driven under their own power. • Convenient Buying Centers: Located throughout the greater Houston area, THIScar staffs our buying centers with professional auto appraisers who buy cars for a living. No pressure and no games. Just fair market values. • Hassle-Free Process: Enjoy a simple, stress-free selling experience with quick payments and no hidden fees.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff

Staff.

Jason made the difference.

14 January 2026
THIScar logo

Reply from THIScar

Thank you for your trust & business!

Rated 5 out of 5 stars

Real easy sale

Sale was complicated due to title name issues. Handled fast and professionally. Sale price was reasonable. Plus an unexpected Uber ride home as a bonus.

9 January 2026
THIScar logo

Reply from THIScar

We appreciate you choosing us to do business with, see you next time!

Rated 5 out of 5 stars

Awesome experience with the team at…

Awesome experience with the team at ThisCar. Colin and Lily make it happen smoothly and appreciate the support

8 January 2026
THIScar logo

Reply from THIScar

We appreciate the review, see you next time!

Rated 5 out of 5 stars

It was swift

It was swift, staff was courteous and professional and the offer was fair.

8 January 2026
THIScar logo

Reply from THIScar

Thank you for the kind review!

Rated 5 out of 5 stars

My experience with THIScar - The Woodlands location

I went to The Woodlands location. The staff there is very professional, knowledgeable, and friendly. I received a very good offer for my car, which I decided to sell to them. They also paid for an Uber ride for me to get home. My experience with THIScar was excellent!

7 January 2026
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Reply from THIScar

We appreciate your business!

Rated 1 out of 5 stars

Poor customer service and car…

Poor customer service and car appraisal was lower than previously quoted. Very disappointment with the experience.

27 December 2025
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Reply from THIScar

Hi Ivan,

Thank you for your feedback. We take our reputation seriously and pride ourselves on delivering a transparent, straightforward experience to every customer across the country.

Our initial appraisals are based on the information provided prior to inspection. Final values are determined after a thorough in-person evaluation, where factors such as overall condition, vehicle history, and any significant mechanical or structural repairs are carefully assessed. While we routinely overlook minor cosmetic imperfections, major repairs must be reflected in the final offer to ensure accuracy and fairness.

We understand that changes in value, while rare, can be disappointing, but our process is designed to be consistent, data-driven, and transparent.

Thank you for the opportunity to earn your business.

Rated 5 out of 5 stars

I had Rafat help me when I went

I had Rafat help me when I went. This was the first time I’ve ever bought a car so I was very nervous and he helped me go through all the processes and he calmed. My nerves. Gave me all the details I needed about my car and found me a really good car that matched my price range. this is a good company and I recommend them to everyone. There is no scams and no fraud. The cars are great and the people are amazing.

22 December 2025
Unprompted review
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Reply from THIScar

Congrats on the new ride & thank you for the kind review!

Rated 5 out of 5 stars

Great experience

Great experience, the staff were helpful and quick at getting me a great price for my car. I would like to give a special thanks to AJ and Collin. Both very professional and highly respected in their knowledge of the cars.

18 December 2025
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Reply from THIScar

We appreciate the feedback!

Rated 5 out of 5 stars

We went there to sell our car

We went there to sell our car, they made the process easy, and they had good music and mints while you wait! lol 😂

13 December 2025
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Reply from THIScar

Your review made our day! Come see us again.

Rated 5 out of 5 stars

Quick and easy!

Quick and easy!! Got what I wanted for the vehicle!

12 December 2025
THIScar logo

Reply from THIScar

We are grateful for your review!

Rated 5 out of 5 stars

Sold my restored 67 Mustang here

Sold my restored 67 Mustang here, THIScar attracts real buyers who know cars, not just tire kickers

5 December 2025
Unprompted review
THIScar logo

Reply from THIScar

We are grateful for your business & trust!

Rated 3 out of 5 stars

after the sale

All about selling a vehicle. If you have an issue you are passed from person to person with promises of call backs and issues fixed that never happen. I won't buy from them again.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

The service was great

The service was great. Fast friendly people. Would recommend to anyone.

9 December 2025
THIScar logo

Reply from THIScar

Big thanks for trusting us with your car!

Rated 5 out of 5 stars

Outstanding

Outstanding! I have sold these people two of my cars they consistently give the highest prices of any dealer or buyer, including those you find online.
The process is straightforward and takes about an hour. You walk in with car keys and your clear title and you walk out with a check.

3 December 2025
THIScar logo

Reply from THIScar

Thank you for the feedback, we hope to serve you again!

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