Stumbled across this seller whilst searching for my favourite daily moisturiser (which can be tricky to source as often sold out). Was a wee bit sceptical when item was being offered at half retail p... See more
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Company details
- #26 of 131 best companies in Cosmetics shop
Written by the company
This is Beauty is the online retailer helping tackle unnecessary waste in the industry. Born from a desire to impact real change, This is Beauty partners with leading retailers and global brands to offer an alternative solution for their damaged inventory. Items may have imperfections, but what's on the inside is a perfectly good product. So, when you shop with This is Beauty, not only do you save money, but you contribute to saving the planet with every purchase.
Contact info
Kingstanding Farm, OX7 6AR, Oxford, United Kingdom
- hey@thisisbeauty.com
- thisisbeauty.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
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I ordered a gift set
I ordered a gift set: Sisley Prestige L'Intégral Anti-Âge Prestige Vanity Gift Set. what they advertised/stated on the product details doesn't match what I've received!, you get cheaper deal than what you buy! .. the firming serum was replaced with a skin lotion!! the two are completely different and there's a huge price difference between them.
Update: Customer service was transparent and explained that it was a mistake on the website. They apologized and issued me a partial refund.
Satisfied customer
Arrived timely, best price, hard to find product locally, customer service via email was prompt and responsive. Thank you!!!
What more could one want?
I dont care if the box was dented. My product arrived quickly, exactly as ordered. Best price I found! What more could one want? I would buy from them again.
Awesome products at great prices and it…
Awesome products at great prices and it was delivered in a couple of days very happy with my purchase thank you
My product came fast and was just as…
My product came fast and was just as described, will definitely use them again!
Exactly what I wanted
Exactly what I wanted, at a great price and prompt, reliable fulfillment.
Arrived on time
Arrived on time.
Product quality as new.
Pricing was great. Will definitely recommend .
Great product, quick shipping
They had the product just not with the box for a big discount. I got exactly what I purchased and they shipped it fast.
Legit Products, Fast Shipping – Perfect Experience!
I ordered the SKINCEUTICALS Tripeptide-R Neck Repair from thisisbeauty.com and had a flawless experience. The product is authentic and exactly as described, and shipping was surprisingly fast. Will definitely shop here again. 5/5 stars.
Great!
Price was cheaper than any other store or online. Product came a lot sooner than it was expected as well
Great experience!
I was nervous about ordering from this website since so many are scams, but I gave it a chance and had a great experience! It has great prices and service, so I highly recommend giving it a try.
Great company & service
WOW what can i say,being in the beauty profession myself it can be a mind field out there with many different businesses/products etc but "This is Beauty" has been a great shopping experience.My product arrived in super quick time and it's packaging had hardly any imperfections and the product itself was perfect.
This is Beauty's ethos is amazing and i will definately use this company again and totally recommend, as it's been my first time of using them
Customer matter
Although my original order was not shipped as expected, I appreciate that the company took the time to follow up and make things right. It’s clear that they care about customer satisfaction and are willing to go the extra mile to resolve issues. For that reason, I’m updating my review to 5 stars. Thank you for showing that the customer matters.

Reply from This is Beauty
Excellent customer service
Originally ordered a gift set but was disappointed to receive the wrong item. The phone no on the website isn’t recognised so I wasn’t optimistic of a response when I sent an email. However, I have been blown away by the speed and efficiency of the response. A replacement was received within 48 hours and a label issued to return the wrong item.
Thank you!!
Easy purchase
Easy purchase, fast shipping, product looks great. Thank you for a quality product.
I ordered SkinCeuticals Retexturing Activator, new, and Triple Lipid
I ordered SkinCeuticals Retexturing Activator new, and Triple Lipid Restore 2:4:2, open box. Both came exactly as described and are the real deal. Very happy with the great prices!
I love paying half the price for…
I love paying half the price for perfectly good product!
Great products at great prices!
High quality products…
This is the second time I have ordered from This Is Beauty. I have been extremely pleased with each order. Today I received 2 Perricone MD products with supposedly “damaged boxes” and couldn’t be happier.
I’m so glad I found this company. I am able to save money and at the same time get high quality products.
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