London Wellness Centre Reviews 435

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I first visited the London Wellness Clinic in May 2024, after struggling with severe back pain and feeling unsupported by my GP, the hospital, and the NHS. After reading numerous positive reviews,... See more

Rated 5 out of 5 stars

I've been attending the London Bridge branch of London Wellness Centre for around 10 weeks and am over the moon with the results I've felt so far. Minna is absoluetely fantastic, making different adju... See more

Rated 5 out of 5 stars

I used London Wellness Centre for a number of months to treat a lower back problem through chiropractor treatment. The chiropractor who treated me was called Dr Malene. Malene was not only extrem... See more

Rated 5 out of 5 stars

Edward exceeded my expectations and literally changed my life turning into a superwoman!! I feel like a teenager again with no pain and forgotten range of movements just after 6 weeks (and it’s only h... See more

Company details

  1. Chiropractor
  2. Fitness and nutrition
  3. Massage therapist
  4. Pregnancy care centre
  5. Psychotherapist

About London Wellness Centre

Information provided by various external sources

London Wellness Centre believes in preventative healthcare; helping you achieve optimal health and wellness and reduce the chances of you getting ill or injured, or if you are, reducing the severity and impact.

Modern life takes its toll, and we're all living longer, why not invest in your health while you still can.

Move Well, Eat Well and Think Well, with London Wellness Centre.


Contact info

4.8

Excellent

TrustScore 5 out of 5

435 reviews

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Rated 5 out of 5 stars

Superb knowledge and service

Excellent customer service, excellent knowledge of specialists.

7 November 2018
Unprompted review
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Reply from London Wellness Centre

Thank you for taking the time to review for us, we truly appreciate it :)

Rated 5 out of 5 stars

The fastest route to calm

I just had a wonderful massage with Pete. He took me from going 100 miles an hour to zen in just an hour. Not only is he a fantastic practitioner but he knows how to put you at complete ease. He genuinely cares about his clients and you can feel that in both your mind and body.

6 November 2018
Unprompted review
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Reply from London Wellness Centre

We'll let Pete know of your wonderful review Lexi, thank you for taking the time :)

Rated 5 out of 5 stars

A very professional outfit

A very professional outfit, receive email and text reminders before appointment and the customer service received by my chiropractor Holly has been exemplary! Happily recommended to friends and family!!

5 November 2018
Unprompted review
Rated 5 out of 5 stars

I had always been skeptical of…

I had always been skeptical of chiropractic care but London Wellness Centre has blown all skepticism away with their high-quality chiropractic care. I originally went in for a shoulder problem that wasn't going away and only getting worse, by the end of the first session I could see a difference already and within a few months not only was my shoulder back to normal, it was stronger than it was before. At the time, I was a goalkeeper and my coach could also see a significant difference in my abilities. I now go in for regular check-ins to keep me on top of my physical game, I'm definitely converted! Ben was professional, confident and it was clear that he knew what he was doing. I highly recommend, especially if you are a sportsperson as he also has a background in PT and an interest in sports himself.

1 November 2018
Unprompted review
Rated 5 out of 5 stars

Have been going to London Wellness for…

Have been going to London Wellness for 7 years and am always satisfied with treatments received. Both chiropractic and massage are far better than anywhere else I've been. Definitely recommend to all friends and family.

31 October 2018
Unprompted review
Rated 5 out of 5 stars

Chiropractic works

I was on a business trip in London and after a few days of hard work with much walking I got this pain in my left hip which gradually grew unbearable to a limp. I was feeling miserable and called my Chiropractic doctor in Shanghai who recommended the London Wellness Centre and I booked an appointment immediately. The doctor who treated me was Anthony Putrus-Schnell. He did a physical check up in my first treatment and figured out the pain and the numbness which came afterwards was caused by pressed nerves from L4/L5 on my spine. A long haul flight with uncomfortable sitting postures, a bed too soft at the hotel, too much walking, the coldness - the slight injury to the spine could be attributed to many complicated factors. After finding out the root of the problem, Dr Schnell did chiropractic treatment targeting the specific location on my pine and I could feel the difference right away - the pain was less severe as the slightly slipped discs were put back and the limping was much reduced. I went for a second treatment the next day and the limping became much less and the pain in the back bearable. I managed to do some walking during the weekend instead of lying down in the hotel before flying back thanks to the doctor. I myself have benefited from the chiropractic treatment in the past few years and it had took away my left lower back pain completely and greatly improved my neck curve. I was so glad that in London I could find the same treatment again for a sudden and urgent condition. Dr Schnell is obvious very professional and experienced and did very thorough examination by testing reflex and responses etc, He also explained clearly how a certain disc on the spine is connect to certain nerves and how pain or difficulty in certain motions was caused. I am back in Shanghai for a few days now and have visited my own Chiropractic doctor again and felt much better now. Thanks to the regular chiropractic treatment I've been receiving in the past few years my spine adapts faster and I slightly heal sooner than most could. I hope this review can help other people who have back/neck/other spinal problems. Chiropractic works for almost all those common daily pains caused by an unhealthy spine.

28 October 2018
Unprompted review
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Reply from London Wellness Centre

Every now and then we have the opportunity to really help someone in need and to make a real difference in their lives...we're so proud of that fact, and so grateful that you would share your story like this. It was our pleasure to treat you and we hope to see you again, perhaps when we expand to Shanghai :-) Thank you again.
Oliver (Proud Owner of London Wellness)

Rated 3 out of 5 stars

could be trial and error even with best rated clinics

Had moderate lower back pain and went to try for the first time what chiropractic treatment is. Was offered plan of ten sessions which seemed to be too much and more as selling action. Second chiropractor went to in this clinic seemed more reasonable.
Also my health questionnaire was lost so had to go through paper work and questions/assessment twice.

25 October 2018
Unprompted review
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Reply from London Wellness Centre

Thank you for this feedback, which we have taken on board. Your original paperwork was unfortunately shredded before being scanned and uploaded to our cloud based systems; this was a human error which has been addressed. We are sorry therefore that you had to complete a second form which would have been inconvenient. We wish you had given Chiropractic a little longer to prove itself to you as like most preventative healthcare (dentistry for example) the true impact can take months or years to register. Wherever you end up, please do continue to invest in your health. Best wishes. Oliver (Owner @ London Wellness)

Rated 5 out of 5 stars

I highly recommend the London Wellness…

I highly recommend the London Wellness Centre. Marthine has been very caring and I feel safe in her hands. I'm very happy with the progress we are making.

14 October 2018
Unprompted review
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Reply from London Wellness Centre

We are very proud of Marthine who hasn't been with us for a long time, but is already making a big impact on people's lives. Thank you for leaving this important feedback, Toni. We look forward to seeing you in clinic again soon. Best wishes, Oliver (Proud Owner @ London Wellness)

Rated 5 out of 5 stars

Excellent team!

Excellent team! Practitioners are so knowledgeable and caring and take time to talk you through your treatment. They really care that you get results and you literally can see the results sometimes in a single session which after years of a problem is amazing. Ben is awesome! I was referred to him for mid-back pain which is already so improved and in addition my hip and shoulder issues are resolved (when I hadn't even thought about this being the solution for those).
Brilliant practice and I highly recommend.

10 October 2018
Unprompted review
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Reply from London Wellness Centre

What can we say...thank you so much. We're well aware that you could have chosen many other practices and we're very grateful that you put your trust in us. This is a team effort, and you couldn't possibly have achieved the results you have without actually making the changes we suggested. So well done to you too! Stick with it, continue investing in your health and you will surprise yourself. See you in clinic soon. Thanks again. Oliver (Owner @ London Wellness)

Rated 5 out of 5 stars

Excellent service

Excellent service. The results I've had from just two sessions of chiropractic have amazed me. Really lovely staff. Holly has been great at talking me through the mechanics of the back and has helped in alleviating my chronic lower back pain.

8 October 2018
Unprompted review
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Reply from London Wellness Centre

Results in just two sessions! That's amazing in itself, you must have done your homework :-) Well done. We hope you stick with it though, long term disfunction can take quite a while to resolve completely and while pain can disappear quickly, that is not always the best indicator of a long term solution. We look forward to seeing you in clinic soon. Oliver (Owner @ London Wellness)

Rated 3 out of 5 stars

The booking service (operated by…

The booking service (operated by someone else ) isn't working that well as misses the friendly and established contact that we had before. Alot of things feel very commercial and although whizz bang , lose out on the close and friendly and knowledgeable contact that we had before. The business is built on relationships... the more 3rd parties are put in the way the weaker those relationships feel.
You have a great chiropractic and alternative therapy service , please don't over commercialise it.

8 October 2018
Unprompted review
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Reply from London Wellness Centre

Thank you for this valuable feedback Ian. I'm very sorry that our outsourced booking team have fallen below our high standards. Sadly, as we push to answer all telephone calls within 3 rings, AND pursue an amazing in-clinic service, we don't always get it right! We will work with our partners to improve their level of knowledge, but please know that you can always ask to be put through to one of our awesome clinic team. Thank you again for raising this with us, we will work on improving this immediately. O

Rated 5 out of 5 stars

I would highly recommend the…

I would highly recommend the chiropractors at the Wellness Centre, always very helpful.

5 October 2018
Unprompted review
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Reply from London Wellness Centre

We are blessed with our practitioners, thank you for so much for your kind words Fiona. Best wishes Hayley

Rated 5 out of 5 stars

Excellent care at London Wellness

Excellent care at London Wellness. I always thought my headaches were down to dehydration, my eyes or just bad luck. It turns out that with some simple exercises I can prevent them entirely.

5 October 2018
Unprompted review
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Reply from London Wellness Centre

Wow, Alex, we are so pleased for you, the combination of Chiropractic and exercise is pretty powerful. Thank you for the review, we really appreciate you taking the time, Take care Hayley

Rated 5 out of 5 stars

One of the best massages I’ve had

One of the best massages I’ve had. Florence was excellent.

5 October 2018
Unprompted review
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Reply from London Wellness Centre

We are very lucky to have Florence, she is pretty amazing :) Thank you for your kind words, I let her know, best wishes Hayley

Rated 5 out of 5 stars

Amazing every time

Amazing every time, I would recommend it without any reservations.

5 October 2018
Unprompted review
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Reply from London Wellness Centre

Thank you very much for your kind words Faustina, we really appreciate it. Take care Hayley

Rated 2 out of 5 stars

If you believe in it, it may help you

The practioners in this clinic are true believers in their profession which is great, and when coupled with your trust and belief would bring the best result i guess.

I did not have that much of the belief as it was my first experience with chiropractic treatment. Was full of hope when came in as suffered a lot from lower back pain. Took 8 sessions in total but did not relieve me from the pain, and on two occasions was actually feeling worse after the treatments: had to call the ambulance as pain level was above my tolerance limit, and on second occasion went to A&E for pain relief.

When MRI did not show nerve compression, tried to put the argument forward that there probably some other underlying issue triggering this pain. Was given rather general justification even at the senior level in this clinic that people's bodies react differently to treatment, that it may take longer than expected to get to the point of pain relief, and that MRI in 30% of cases may not be precisely correct... Well, you saw my body every time i came, so would expect something more specific to my case.

People trust their health when they come to you, so please be extra careful with it.

Just one month on after stopping with LWC and focusing on right things I'm forgetting about my pain, back to my quite hectic life and can dance! I would not be able to achive same result with LWC.

P.S. Massage sessions (had them with Pete) were still great, and all staff in the clinic very friendly.

BTW never rated you as 5 star and fully aware you are not magicians

29 September 2018
Unprompted review
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Reply from London Wellness Centre

Alma, as you have edited your review from a 5-star to a 2-star we of course need to reflect that in our response (otherwise we look a little silly thanking you for your great review!). We have of course reviewed your treatment notes at the highest level and applied our considerable experience treating thousands of patients in similar situations; we have addressed your concerns in a detailed email response. It seems the issue comes down to your pain not yet having dissipated and you holding us responsible for that. We hope you will soon find the relief you crave and know that we worked hard to help but couldn't perform the necessary miracle in the timeframe given. Wishing you well. Oliver (Owner @ London Wellness)

Rated 5 out of 5 stars

First class service.

First class service.

The whole experience of attending the London Wellness Centre is excellent.
Chiropractic sessions are professional and the treatment is tailored to me, including getting me to carry out some simple self help exercises between appointments. Perfect thank you.

4 September 2018
Unprompted review
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Reply from London Wellness Centre

Wow, how amazing to read such positive things written, thank you so much Amanda!

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