This Month's Craft Reviews 87

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products and the clear, easy-to-follow instructions provided in the craft kits. Many people appreciate that the subscription boxes include everything needed for each project, making it convenient to try new crafts. Reviewers also highlight the enjoyable and relaxing nature of the activities, often recommending them for stress relief or discovering new hobbies. However, some people were dissatisfied with the customer service, citing issues with unhelpful responses, repeated explanations, or a lack of follow-through on promises. A few customers also mentioned receiving faulty kits, missing pieces, or incorrect boxes, and in some instances, instructions were not in English or were damaged.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high-quality materials and... See more

Instructions

Reviewers mention positive feedback about instructions. Many customers appreciate the clear, easy-to-follow,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are impressed with the... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the fast, friendly, and... See more

Subscription

Consumers find the subscription service to be a positive experience. Many express delight in receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially tried out this company to see if it would help during the winter doldrums. I interacted with the company via email and they were lovely. I tried 2 boxes and then decided to cancel the subs... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed each months new craft. I have loved learning new crafts each month and since it’s a complete project it’s cheaper for me to do them then to buy all the stuff to try it. Would definite... See more

Company replied

Rated 4 out of 5 stars

Boxes are fun and come with really nice supplies. Shipping is fast. I do think there is some room for improvement; directions could be clearer and I have found some errors but nothing major. It is fun... See more

Company replied

Rated 4 out of 5 stars

I received my monthly subscription early in the month, but haven't explored it thoroughly. However, I'm excited to learn how to make hot sauce. My roommate loves hot sauce, so this will be a project f... See more

Company replied


Company details

  1. Hobby shop

Written by the company

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Contact info

3.9

Great

TrustScore 4 out of 5

87 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Don’t do it. Not worth the money

Do not believe their hype. I gave them 2 months to see if maybe 2nd box was better than first. So cheap. You definitely do not get your money’s worth. Nowhere near what they state the value is. First box was 3 small balls of yarn, 1 crochet hook and 3 needles and 3 yarn needles. The second box I could have gotten from a Chinese website for $5. It was a diamond painting. So horribly disappointed 😢

13 February 2025
Unprompted review
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Reply from This Month's Craft

Hey there, Jennifer! We are truly sorry to hear that our boxes did not meet your expectations.

We always strive to provide high-quality materials and projects that bring joy and creativity, and it’s disappointing to hear that we fell short for you.

Your feedback is invaluable, and we take it seriously.

We’d love the opportunity to make things right—please reach out to us privately on our Facebook, and we’ll do our best to find a resolution.

Again, we sincerely apologize for any disappointment. 💜

Rated 5 out of 5 stars

🌟 I absolutely love being part of this…

🌟 I absolutely love being part of this amazing craft community! The variety of projects, inspiration, and creativity is incredible. 💖 It’s clear they care about their subscribers with thoughtful giveaways like this one—just in time for Valentine’s! 🎉

If you’re passionate about crafting and want to be surrounded by like-minded creators, this is definitely the place to be! 🌹✨ Highly recommend checking it out and entering the giveaway. You never know, you might win some awesome prizes! 🎁💪

11 February 2025
Unprompted review
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Reply from This Month's Craft

Thank you so much for your kind words! We’re thrilled to have you as part of our creative community. Your enthusiasm truly shines, and we’re glad you’re enjoying the projects, inspiration, and giveaways. Good luck with the giveaway—fingers crossed for some awesome prizes! 🌟😊

Rated 1 out of 5 stars

I never received my first box

I never received my first box, and I reached out to their customer service and they said they would look into it but never got back to me even after I followed up with them several times. I understand things happen but I’m super disappointed that they never got back to me. I’ve done other craft box subscriptions and never had any issue, definitely wouldn’t recommend this one.

9 February 2025
Unprompted review
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Reply from This Month's Craft

We're truly sorry for this experience. We’ve already sent you an email regarding your missing box—please check your inbox and spam folder just in case. We appreciate your patience and would love the opportunity to make this right for you!

Rated 1 out of 5 stars

This business is a COMPLETE scam.

This business is a COMPLETE scam.
I ordered my first box and when it arrived I noticed what was in the box was not at all what was advertised, I received from the whittiling box, one knife, some finger tape (I was advertised gloves) and some other random things. I reached out to their customer service and they offer me %25 back even though their website states a full refund if you are not satisfied. When I asked for the full refund they offer on their website, they then stopped responding, and even there phones never pick up. This company is a complete scam, I was even able to find the exact product they were advertising for $20 on Amazon which again was not the items I received. So I'm out $40 and have a box full of junk. Save your money and just buy the supplies on Amazon.

Update after they responded to my comment. They sent me an email with a return label saying to email back once I've sent it and they will return me money. They have since stopped responding to my emails. Please do not support this company!!

6 February 2025
Unprompted review
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Reply from This Month's Craft

We're very sorry to hear about your experience. We’ve just sent you an email to assist you further. Please check your inbox and spam folder if you didn't receive the response. We’d love the opportunity to make this right for you! 💙

Rated 1 out of 5 stars

First box never received

I ordered my first box on January 13, 2025 and never received it. I contacted the company and was told that the items for the boxes or behind schedule. I waited a couple more days like it said and still no tracking number so I logged into my account and canceled the subscription. I have emailed the company several times asking for a refund on this never received first box and haven’t received a response. This is definitely not a company I would do business with!

13 January 2025
Unprompted review
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Reply from This Month's Craft

Hi Sheryl,

Thank you for reaching out. We sincerely apologize for the delay and any frustration this has caused. We understand your concern and will be contacting you today via email to resolve this matter.

Rated 2 out of 5 stars

Costumer service no longer helpful

Never got my second box. Was in contact with them. Told me box was lost, offered a refund, refund listed as pending in my bank account, then it disappeared. Has not returned. Thought costumer service was helpful, not too sure now. Don't know what's going on.

15 January 2025
Unprompted review
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Reply from This Month's Craft

Sorry for the trouble you're experiencing. We understand how frustrating this must be. Please reach out to our customer support team with any relevant details or screenshots, and they’ll be happy to look into this for you and ensure it’s resolved.

Rated 1 out of 5 stars

Where is the 2nd box????

First box was great. Lots of fun and was very pleased. I couldn't wait for the 2nd box. Jokes on me it seems... still waiting and waiting and waiting and no response from company when I ask.

17 January 2025
Unprompted review
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Reply from This Month's Craft

Glad to hear you enjoyed your first box! 😊 We understand how frustrating the wait can be, and we’ve already sent you an email regarding your second box. Please check your inbox (and spam folder just in case), and let us know if you haven't received it. We're here to help!

Rated 1 out of 5 stars

Paid but never got my second box.

Got my first box no problem, second box payment comes out, I get shipping notice. I wait a couple days and i track the package, no delivery date found. I wait 10 days, still no shipping date found. I Email and get no response.

17 January 2025
Unprompted review
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Reply from This Month's Craft

We sincerely apologize for the delay in receiving your second box and for the lack of response to your email. We’re currently investigating the issue and will provide an update as soon as possible. We appreciate your patience and are working hard to get this resolved. Thank you for your understanding.

Rated 1 out of 5 stars

I got my first box and boy was it a…HUGE DISAPPOINTMENT!!!

I got my first box and boy was it a boring disappointment. It was a crocheting box that looked like you found it at the Goodwill circa 1980. It didn't even include enough yarn to finish the project. They say they have a 100% money back guarantee and that they will send you a return label, but they would not and have not honored it. They offered to give me a 30% refund and that's not cool because I immediately asked for a return label without using any of their materials. When I said I wanted them to honor their 100% money back guarantee, they stopped communicating with me!!! The price for what you get is inflated and their projects are BORING.

1 January 2025
Unprompted review
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Reply from This Month's Craft

We’re sorry to hear about your disappointment with your first box and the frustration it caused. We understand how important it is for expectations to be met and for our process to be seamless. Upon reviewing your case, we can see that your issue has been resolved, but we sincerely apologize for any delays or miscommunication along the way.

If there’s anything further we can assist you with, please don’t hesitate to reach out—we’re here to help. We truly value your feedback and will use it to improve moving forward.

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I received the same exact box two months in a row. When I tried to reach out to ask if a mistake had been made, I received an email asking how they could help. I emailed back stating what the issue was, again, and requested a refund. They responded with the same phrasing "how can we help you today?" As if they never received what my complaint was. I emailed for a third time, stating my issue and requesting a refund. Crickets. It has been an unprofessional experience that I fear will have no resolution. Please stay away from this company!

13 December 2024
Unprompted review
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Reply from This Month's Craft

Thank you for your feedback, and I am deeply sorry for the experience you’ve had. This is not the level of service we aim to provide, and I completely understand your frustration.

We’ve sent a request for more information so we can resolve this for you. If you could respond, we’ll arrange for a replacement to be sent right away. Your satisfaction is important to us, and we want to make this right. Thank you for your patience, and I hope we can address your concerns promptly.

Rated 5 out of 5 stars

Such a fun experience

Such a fun experience! I love that I get to learn a new skill every month + I have really cool presents for my family and friends (I do keep something to myself as well, haha). So happy with this subscription!

18 December 2024
Unprompted review
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Reply from This Month's Craft

We’re so happy to hear that you’re enjoying your subscription! It’s wonderful that you’re not only learning new skills each month but also creating thoughtful gifts for your loved ones. We love that you’re keeping something special for yourself too! Thank you for sharing your experience, and we can’t wait to continue this creative journey with you! 😊

Rated 5 out of 5 stars

This box had everything I needed to…

This box had everything I needed to make exciting new projects!! I was kinda stuck on how to get into crafting but this helped me try it for the first time and make some interesting and unique things. The tools and supplies were every high quality and the instructions made it very easy. Would highly recommend, 10/10!

10 December 2024
Unprompted review
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Reply from This Month's Craft

Thank you for the amazing review! We’re so thrilled to hear that this box helped you dive into crafting and explore new projects. It’s fantastic that you enjoyed the high-quality materials and easy-to-follow instructions. Your recommendation means the world to us, and we’re excited to see what you create next! 😊

Rated 5 out of 5 stars

Inspiring!

Inspiring me every month to try something new!

18 December 2024
Unprompted review
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Reply from This Month's Craft

Thank you for your wonderful feedback! We're thrilled to hear that our boxes inspire you to explore something new each month. Here's to many more creative adventures ahead! 🎉✨

Rated 5 out of 5 stars

100% recommend!

On my second box and it keeps getting better! The projects are fun and great for beginners, the quality of the tools and materials is spot on, the shipping is fast and on time, and the customer service top notch! 100% recommend!

16 December 2024
Unprompted review
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Reply from This Month's Craft

Thank you for your glowing feedback! We're so glad you're enjoying the projects and finding them beginner-friendly. It’s wonderful to hear that the quality of the materials, timely shipping, and customer service have met your expectations. Your recommendation means so much to us, and we’re excited to keep bringing you fun and creative experiences! 🌟

Rated 5 out of 5 stars

The customer service representatives…

The customer service representatives were super helpful and answered all my questions correctly.

13 December 2024
Unprompted review
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Reply from This Month's Craft

Thank you for your kind words! We’re delighted to hear that our customer service team was able to assist you and provide the information you needed. We’re always here to help and ensure you have the best experience possible. 😊

Rated 5 out of 5 stars

I found a new hobby

Great subscription boxes, interesting crafts and DYI's with high variety. Loving it. Learning new skills every month! Highly recommended

17 December 2024
Unprompted review
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Reply from This Month's Craft

Thank you so much for your wonderful feedback! We’re thrilled that you’re enjoying the variety of crafts and DIY projects in our subscription boxes. It’s fantastic to hear that you’re learning new skills and loving the experience. Your recommendation means a lot to us—happy crafting! 🎉🖌️

Rated 1 out of 5 stars

Repeating Crafts - For the 3rd Time

My wife just received the same box again...for the third time. We reached out after the 2nd was the same and still have no resolution. Getting assistance is taking so long that we went another month only to receive the exact same box. I have cancelled my subscription and will be seeking a refund.

13 December 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

We sincerely apologize for the inconvenience you’ve experienced with receiving the same box multiple times. We completely understand your frustration and are sorry that this issue has not been resolved more quickly.

Please check the email associated with your subscription for updates and assistance from our customer support team. We are committed to resolving this matter and will ensure that everything is taken care of as soon as possible.

If you have any further questions or need additional help, please don’t hesitate to reach out.

Rated 1 out of 5 stars

The definition of buyer beware

I just wanted to edit my original review to include what I actually received in my box that finally came in the mail, not in 2-6 days like stated, but on day 14. Which is fine, had I not had to get ahold of the company myself and ask why my box hadn't even been shipped a week after ordering. I wonder if they ever would have contacted me had I not contacted them first. I was told they were having supply issues, and let me tell you, after opening my box, I can definitely agree. I got less than 1/2,of what's pictured on the website.

The first picture I'm posting is what is shown on the website and in demo videos as the "whittling" box. The next 2 show what I actually received. Do not be fooled and think you will get what is shown. Yes, I had no idea which of the boxes I would get. I was actually hoping it would be a new box and not one of the few that had already been distributed, improved before it was to be filmed, and then shown here.

The quality of the SINGLE knife I received is nice, but it was the only quality thing in the box. The sandpaper was Dollar Tree quality and was packaged facing one another so that their contrasting grits rubbed one another during the much delayed shipping process, I only received 2 blocks of wood when the picture shows and STATES 8 pieces. All in all, I used an introductory coupon and paid $34.** for this box, and there definitely isn't $34 worth of items inside.

I also just did a quick search on Amazon for a whittling knife. In the 4th picture, you can see that for $34 I can get a SET of knives and 8 pieces of wood. In fact, it looks like they bought that set, filmed/photographed with it, and then sent subpar boxes out missing 1/2 of what they showed. And there are many, many other sets for less than $34 that have stellar reviews and so much more included. Now, I know it's hard to compete with Amazon, and I like to give smaller companies my money instead, but I expect those companies to be upstanding and honest companies. I just got a cross between Amazon and Temu. Amazon light? Temu+?

Seriously, I have no idea how they got such great reviews unless they sent influencer boxes out with a much better quality and then sent this joke of a box out to actual subscribers who paid.

*Sorry, can't post pix here!

12 December 2024
Unprompted review
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Reply from This Month's Craft

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.

We aim to provide high-quality products and service, and we appreciate your input about the issues you encountered with the contents of your box. It’s important to us to address these concerns, and we will review this situation to ensure that we continue to deliver the best possible experience for all our subscribers.

If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team, who will be happy to assist you. We appreciate your feedback and will use it to improve.

Rated 1 out of 5 stars

Took money from my card but says the…

Took money from my card but says the payment couldn't be verified. Looked cool but it looks like it's a scam.

8 December 2024
Unprompted review
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Reply from This Month's Craft

We’re sorry to hear about your experience. It sounds like there may have been an issue with the payment process. Please reach out to our customer support team, and we’ll be happy to look into this and get it sorted for you. We’re here to help!

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