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Thomas Touring  Reviews 

91
•
TrustScore 5 out of 5

4.9

Caravan Supply Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products, noting they are often a perfect fit and exactly as described. Many people highlight the exceptionally fast and prompt delivery service, with items arriving quickly and often trackable. Reviewers also appreciate the secure and well-packaged items, which prevents damage during transit. The company's service receives high marks for being reliable, efficient, and offering helpful advice and knowledge. Consumers find the website very easy to use and appreciate the clear communication throughout the ordering process. Many express intentions to use the company again due to the excellent overall experience and good selection of goods.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the excellent quality and perfect fit... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and quick delivery... See more

Service

Users describe positive interactions with service, consistently highlighting the company's reliability and... See more

Order

Reviewers mention positive feedback about their orders, highlighting prompt delivery and good condition upon... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember th... See more

Company replied

Rated 5 out of 5 stars

25mm ceramic cartridge for a Reich mixer tap. The item arrived well wrapped, and in good condition. I can most certainly recommend the supplier.

Company replied

Rated 5 out of 5 stars

Quickly found what I wanted which was locked catches delivered on time by post office will certainly be using them again for parts

Company replied

Rated 5 out of 5 stars

These guys are great. Whilst I had to return the part as it wasn’t the correct colour they were happy to accept the return and not only that, sourced a more suitable part for me. I can highly recommen... See more

Company replied

Company details

  1. #7 of 20 best companies in Caravan Supply Shop
  2. #34 of 80 best companies in Camping Shop

Written by the company

Thomas Touring - Your Trusted Source for Motorhome, Caravan, and Camping Products At Thomas Touring, we pride ourselves on offering a comprehensive range of high-quality motorhome, caravan, and camping products to enhance your outdoor adventures. What truly sets us apart is the personal touch we bring to every customer interaction. As a family-run business established since the 1970s, we have decades of experience and a deep understanding of what our customers need. Our commitment to exceptional customer service means that you'll always receive friendly, knowledgeable advice tailored to your specific requirements. Whether you're a seasoned camper or new to the world of caravanning, our dedicated team is here to help you every step of the way. Experience the difference with Thomas Touring – where tradition, quality, and personal service come together to make your outdoor experiences unforgettable. Happy Adventures, We hope to see you soon! From Mark, Sarah and all the team at Thomas Touring

Contact info

4.9

Excellent

TrustScore 5 out of 5

91 reviews

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4.9

All reviews

(91)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

I can’t recommend this company enough

I can’t recommend this company enough. We ordered the incorrect part for our caravan which was returned and a refund was issued straight away. Mark who dealt with the our order then spent time and effort sourcing the correct part. Very happy would use this company again.

11 June 2024
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Reply from Thomas Touring

Thank you for a 5* review, glad we could be of service to you.

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