Great people to work with. Very responsive.
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
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The information on this page is based solely on product reviews written by customers of Thread Logic via Trustpilot.
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Product details
Brand: Thread Logic
All reviews
Although the Small order processing fee was waived for my order. I think $300 fee is excessive.
Customer service: 5
Value for money: 1
Great customer support. made sure I received exactly what I wanted.
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Too high for a small order fee. Great products, great work but now I have to pay the small order fee again when purchasing more products.
Value for money: 1
This fee made the product total $65 per hat which is just insane.
Customer service: 1
Value for money: 1
I was searching for a company that would have no min limit and so happy to have found this company
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Expensive!
Customer service: 5
Fit: Large
Quality: 5
Value for money: 3
Makes no sense for a repeat customer.
Customer service: 1
Fit: Small
Quality: 1
Value for money: 1
I had already paid this "service fee" on my first order and ordered 4 additional hats. I would have assumed that you would have dropped the fee for the re-order or at least significantly discounted it the second time around. Not sure I will be coming back for more with your company due to this model. I called and ask about the fee but it was brushed off as, this is our policy.
Customer service: 2
Value for money: 1
See previous post
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
guess i understand for small orders you need to charge a fee. standard practice
The processing fee of $65 if no order of $300 is not attractive. I believe after the first order and logo processed, the minimum order should be $150.
Customer service: 5
Fit: Slightly large
Quality: 4
Value for money: 4
Totally worth it if you are self-employed but do have a company logo…
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Great customer service but do not like the small order processing fee. We are a small company just starting out and need to watch every penny in order to succeed.
Customer service: 5
Wish I would’ve caught this sooner I would’ve ordered more pieces now my wife is the only one pissed…
awesome awesome
Customer service: 3
Fit: True to size
Quality: 3
Value for money: 3
no comment
Horrible horrendous horrible awful terrible horrible bad
Customer service: 1
Fit: Small
Quality: 1
Value for money: 2
good service
Product is good. The small order fee is high. Consider waiving the fee on additional small orders if a customer spends a specified amount with multiple small orders in a year As opposed to small order fees with each order
Customer service: 5
Fit: Large
Quality: 5
Value for money: 4