I think you may not want to ask customers to review paying an extra fee... you may get unlucky in the future with a 1-star review!
Sold by Thread Logic
The information on this page is based solely on product reviews written by customers of Thread Logic via Trustpilot.
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Customer service
Fit
Quality
Value for money
Product details
Brand: Thread Logic
All reviews
Great work
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
The fee, I understand why it is necessary...but I can only give it one star, because fees aren't fun.
Customer service: 3
Fit: True to size
Quality: 3
Value for money: 3
Only for big companies and that's not me.
Customer service: 1
Fit: Small
Quality: 1
Value for money: 1
Not a bad rate for low order numbers
Value for money: 5
It is a profit center. There is no need for it. Same production time and line.
Value for money: 2
This fee is more than reasonable for the quality of the work. The prices for the merchandise are also very good for what you get.
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Define small and why do repeat customers have to keep paying this "small" fee if the logo is already on file??
Customer service: 3
Fit: Slightly large
Quality: 5
Value for money: 4
Overall experience was great!
Customer service: 3
Fit: True to size
Quality: 3
Value for money: 3
Really happy with my new shirts!
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
I paid the small order fee, because I was ordering only one embroidered sweatshirt to give as a gift. It was worth every penny. Having the customized logo on the sweatshirt is priceless. Thank you, Thread Logic!
Customer service: 5
Quality: 5
Value for money: 5
i get the small batch issue. still seems steep, yet i paid it.
Value for money: 1
$50 is way too much for processing under $300.
I wish it was less, but I understand small orders take time with small returns
Customer service: 4
Fit: Slightly large
Quality: 4
Value for money: 4
It’s a pretty high fee for a very small business. Should be reduced significantly with next order. That would allow me to buy more.
Customer service: 4
Fit: Large
Quality: 5
Value for money: 2
Love the shirts and customer service. Mary is the best!!
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Understandable
Quality and fit were much better than expected for a quick-ship product!
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
I don't like the small processing but I understand it. It does stop me from ordering I just wait till I have more to order.
Value for money: 2
Great products and even better customer service. Logo was perfect.
Customer service: 5
Fit: Large
Quality: 5
Value for money: 5