Although I did not purchase from the site, I had a pleasant experience with the customer service. They done their best to get me the best deal possible and answered all of my questions. I found th... See more
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I was looking for an electric scooter for my partner but didn’t know much about them. The guys at Three Pin Power were very patient and helpful in narrowing down what I needed. They went above and bey... See more
Lovely machine, only a slight problem with the cable management, but this was only a small problem easily solved. Overall, a great machine albeit a bit frightening on my first sortie!!
Excellent communication throughout the whole process from start to finish. The product was a fantastic price already, and a further discount was added. Really pleased with my e-bike (Eleglide T1 Step-... See more
Company details
Written by the company
Three Pin Power is a specialist online retailer in electric bikes and electric scooters. We are here to make sustainable living more accessible, to allow our customers to be kinder to themselves, as well as the planet. Get in touch with us today & we will talk through your wants & needs to allow you to choose the electric ride which is right for you. For every sale we make, we plant a tree to offset our carbon footprint.
Contact info
71 - 75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 03330905591
- info@threepinpower.com
- threepinpower.com
Ordered 2 bikes
Ordered 2 bikes , so spent a lot of money , only 1 turned up , so contacted 3 pin who said the courier was at fault , they said they would keep me updated , but I never heard from them at all , had to wait nearly another week for 2nd bike to turn up and when it did packaging was damaged, sent photos to 3 pin who thanked me , but really didn’t seemed bothered at all , but they stated by email I would need to consult there returns policy if there where problems with the 2nd or 1st bike . not built bikes yet , just hope there as good as the web site promised, not sure what to make of the company, but I’m not happy with there customer service

Reply from Three Pin Power
Great purchase
Great purchase and saved lots of money.
Really enjoying getting back on a bike at nearly 70 years of age and with the electric motor a real bonus without spending thousands.

Reply from Three Pin Power
OMG at last a company that delivers…
OMG at last a company that delivers what it promises.
Best price best customer care and delivery should be 10 stars.
Buy from these guys

Reply from Three Pin Power
Can’t believe how quickly I got my…
Can’t believe how quickly I got my delivery bike was all I expected and more so pleased with it one very happy customer 😁

Reply from Three Pin Power
I bought the eliglade tankroll & the…
I bought the eliglade tankroll & the costumer service was brillaint, any time I needed a chat they was there on the chat feature with fast replies, very helpful progressional company.
As for the bike, it’s great !!!! Not hard to set up, Great buy worth the money !!!

Reply from Three Pin Power
Electric bikes purchased.
First purchase from this company and cannot fault the experience. The website was easy to use and ordering was simple. Price was the most competitive and delivery was within the estimated time period. We knew where our order was at every stage. We recommend this company and would have no hesitation in purchasing from Three Pin Power again

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Reply from Three Pin Power

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Can't fault it
Can't fault it, motor kicks in a soon as you start to pedal on assist level 5. I've got one that's similar but is a few years old, I was advised to get a new one. So I chose the eleglide T1 step through, and I'm not disappointed. It's just as good if not better than my previous ebike. The discount I received from Three Pin Power makes it even better value.

Reply from Three Pin Power

Reply from Three Pin Power
Great service and lovely bike arrived…
Great service and lovely bike arrived very quickly

Reply from Three Pin Power
Excellent product well constructed and…
Excellent product well constructed and delivered on time.

Reply from Three Pin Power
Brilliant service
I've never used this company before or had an electric bike. Firstly I had to split with alot of money on something I wasn't sure about but their description sounded encouraging, I you tubed the bike, an eleglide T1, then purchased it and got an extra appreciated £100 off. The reason I'm giving 5 stars is for their customer service, the little chat box, it's not a robot, it's a very helpful friendly human that responded very quickly and out of hours, put my mind at rest and answered my questions no problem. I'd give 6 stars for the fact the bike turned up after 3 days of ordering and i put it together on my own in 40mins, not bad for a girl! Good job all at three pin, you've got it right! Thanks for me bike 🚲 I love it 😀

Reply from Three Pin Power
The company values helping more people…
The company values helping more people have access to eco-friendly transport. The Eleglide M1 E-bike was the best value for money out there through an offer. They delivered the bike to me in Northern Ireland on a Saturday within a week with no problems. I put it together when it come and pumped up the tires bike is great for over 10+ miles on the assist level 5 it eats the hills pretty well.

Reply from Three Pin Power

Reply from Three Pin Power
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