Threshers Reviews 

3,084
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that items arrive very quickly, are securely packed, and consistently meet their overall expectations for quality. Many people find the online platform very easy to navigate when placing orders, leading to overall smooth and efficient transactions. Some reviewers were not happy with customer service, noting that getting timely responses, obtaining status updates, or resolving missing items can be quite challenging. A few consumers also mentioned experiencing unexpected delivery delays, receiving incorrect products instead of what was purchased, and facing communication hurdles when trying to arrange product returns.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as some reviewers express great satisfaction,... See more

Order

Clients share ambiguous opinions on order, as some reviewers experience quick delivery and straightforward... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers express great satisfaction... See more

Service

Users describe positive interactions with service, highlighting a refreshingly brilliant support experience.... See more

Customer service

Consumers find customer service to be frustrating, with many reviewers reporting that the telephone number is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery chap was great English Garden Anon nearly spot on for non alcoholic Pimm's but id is ridiculous

Rated 5 out of 5 stars

Found a bottle of Bells Whiskey that’s no longer in production. Reasonably priced, arrived quickly and in great condition, it made a superb gift. Very happy with the overall transaction. No complaints... See more

Company replied

Rated 5 out of 5 stars

I ordered a advent gin calendar, first time I ordered it, things went well. But I wasn't sure I could afford it so I stopped the transaction. So when I tried to reorder it I made a mistake and did... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and the packaging is great! All the items I purchased were excellent value and I would not hesitate to buy from Threshers online in the future.


Company details

  1. #75 of 79 best companies in Alcohol Store
  2. #27 of 29 best companies in Beer shop
  3. #34 of 39 best companies in Beverage Distributor
  4. #36 of 39 best companies in Off Licence
  5. #70 of 75 best companies in Wine shop

Written by the company

Threshers is an online drinks store for all of your alcohol needs. We know alcohol and on our site you will find a wide range to choose from.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,084)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The ordering process was clear and…

The ordering process was clear and concise, and the goods arrived at the address on time.

22 May 2025
Threshers logo

Reply from Threshers

Dear David,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 4 out of 5 stars

Limited Edition ?

The bottle looks great a Cork and wooden stopper nice touch.
The only problem I have with it is that for limited edition there's no num on the bottle or even a certificate to go with it. It could be any old whisky in a very nice bottle.

14 May 2025
Threshers logo

Reply from Threshers

Dear Michael,

Thank you for your review. We're delighted to hear that you’re happy with the service we provide.

With regards to the item you ordered, we can confirm that the bottle matches the description and images shown on our website. If you ever have any questions about any of our products, please don’t hesitate to contact us — we’re always happy to assist.

We hope you enjoy your order and truly appreciate your custom.

Kind regards,

Threshers

Rated 5 out of 5 stars

Speedy delivery

14 May 2025
Threshers logo

Reply from Threshers

Dear Richard,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great communication,made sure my order…

Great communication,made sure my order arrived in time.

14 May 2025
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Reply from Threshers

Dear Vikki,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Good communication

Good communication, delivery on time and when scheduled.

20 May 2025
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Reply from Threshers

Dear Richard,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 4 out of 5 stars

Everything great

Everything great, but it was a birthday present and the delivery box was badly damaged!

20 May 2025
Threshers logo

Reply from Threshers

Dear Anne,

Thank you for your review — it means a lot to us and helps us provide the best service possible. If you could kindly contact us via email, we’ll be happy to assist you further regarding the damaged packaging you received.

Kind regards,

Threshers

Rated 5 out of 5 stars

Threshers

I have ordered afew times now & everything has arrived well packed & In great condition.

10 May 2025
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Reply from Threshers

Dear Paul,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

GINS

My husband Paul and myself are great lovers of Gin and whenever I take a look at the the online store and have a good look at the Gin's you have for sale we always find a few that fancy trying, will continue looking and purchasing from you again

11 May 2025
Threshers logo

Reply from Threshers

Dear Stephen,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear Jason,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

My order arrived on time and the…

My order arrived on time and the packaging was spot on. Great service.

17 May 2025
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Reply from Threshers

Dear Phillip,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Excellent Service

Excellent Service, delivered On Time and without any hassle.
The website was Easy to Follow, and with Plain Simple English and No Gobbledygook.
Thank You

16 May 2025
Threshers logo

Reply from Threshers

Dear Kevin,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

This is more for DPD

This is more for DPD, but they are Threshers’ fulfilment partner. I was home when the DPD van pulled over. We have building works so I got there in 4 minutes (had to walk around the house) instead of 2 but the van had turned and left. I then found my order returned and refunded within days. No contact, no delivery, and the courier didn’t even wait 5 minutes until I got the gate.

9 May 2025
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Reply from Threshers

Dear Jam,

Thank you for your review — we truly appreciate your feedback.

We’re sorry to hear that you were not satisfied with the courier service. As your delivery was unsuccessful, the item has been returned to us. We apologise for any inconvenience this may have caused.

Please rest assured that we will raise a dispute with DPD to ensure this does not become a recurring issue.

Kind regards,

Threshers

Rated 5 out of 5 stars

On time excellent customer service …

On time excellent customer service packed properly would highly recommend thank you.

16 May 2025
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Reply from Threshers

Dear Amanda,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

the order not placed as no discount…

the order not placed as no discount shown and no help from customer services.

16 May 2025
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Reply from Threshers

Dear Mike,

Thank you for your patience and for getting in touch with us.

We sincerely apologies for the delay in getting back to you. We strive to respond as quickly as possible, but on this occasion, we fell short. Please rest assured that we are now addressing your enquiry and will do everything we can to assist you promptly.

If there’s anything further we can help with in the meantime, please don’t hesitate to let us know.

Thank you again for your understanding.

Kind regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear John,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Delivered on time

Delivered on time. No issues.

15 May 2025
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Reply from Threshers

Dear Ian,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

My package was delivered within the…

My package was delivered within the time specified and the delivery driver was respectful of my property. The individual items were securely packaged to ensure that they arrived safely.

13 May 2025
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Reply from Threshers

Dear Mary,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Although I purchase with a defined…

Although I purchase with a defined delivery date, and paid accordingly, the delivery was late by a week.

#85007 …

5 May 2025
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Reply from Threshers

Dear Customer,

We are very sorry to hear there may have been a delay with your order. Could you please provide us with your order number so we can look into this for you and assist further?

We sincerely apologies that you are not happy with the service provided and appreciate your patience while we resolve this.

Kind regards,

Threshers

Rated 5 out of 5 stars

Great Prices, Great Range, Great Service

Prices are good and, although you have to pay for delivery, you’re kept informed of when you will receive your order. My deliveries have always arrived on time and very well packaged so there’s no breakages!!

13 May 2025
Threshers logo

Reply from Threshers

Dear Linda,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

My go to company for alcohol

Great range of products. Efficient and professional. Will use again.

13 May 2025
Threshers logo

Reply from Threshers

Dear Laura,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

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