Thriva Reviews 3,072

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and painlessness of the blood collection device, finding it a significant improvement over traditional methods. The service is frequently highlighted for its efficiency, with many appreciating the quick turnaround times for results and detailed, easy-to-understand doctor's reports. The accompanying app is also noted for its user-friendliness and ability to monitor results effectively, providing valuable health insights. However, some people were dissatisfied with the blood taking equipment, reporting that the auto-draw device occasionally failed to collect enough sample or stopped working. A few other people also felt that communication response times were poor, especially when needing a replacement kit or accessing results.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, particularly highlighting the ease and... See more

Service

Consumers find service to be positive, with many reviewers describing it as "fantastic," "fabulous," and... See more

Product

Users describe positive interactions with the product, particularly praising the autodraw device for being... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the speed of test... See more

Quality

Clients share positive opinions on quality, particularly regarding the ease and painlessness of the blood... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other blood tests and this has by far been the easiest to take. I experienced no pain (vs previous tests when I had to prick my finger) and was completed much faster than expected. Te... See more

Rated 5 out of 5 stars

Great app to track everything which also allows you to manually enter old results from other providers such as the NHS. I selected several tests and received the blood kit within a couple of days.... See more

Rated 5 out of 5 stars

Fabulous service from Thriva. Received my blood test results the following day after posting. Very helpful guidance from the Doctor who reviewed the results. Also I have a fear on needles and the tass... See more

Rated 5 out of 5 stars

The app is easy to use and to monitor your results. It’s quick and easy to obtain and send the blood test, plenty of instuctions about what can affect your tests and when to stop the supplement (shoul... See more


Company details

  1. #24 of 26 best companies in Home Care Service

Written by the company

Thriva empowers you to take control of your health. Helping you to feel your best today and spend more years in good health. With personalised home blood tests, doctor-reviewed results in as little as 48 hours, and evidence-based advice, we'll help you feel your best today and long into the future.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Such a good idea

Such a good idea. You can take on board the Dr 's advice to make improvements to your results.
So far, it's lifestyle changes that are perfectly achievable. All my bloods have shown improving trends

28 April 2026
Rated 5 out of 5 stars

A very fast and efficient service

A very fast and efficient service. Lots of tests to choose from and your results come through within days of receipt of the blood sample. If the test doesn't work first time they will send you a replacement kit free of charge.

22 April 2026
Rated 5 out of 5 stars

A brilliant service - highly recommend

A brilliant service. Not just the level of detailed results, the number of tests available, the speed of service but it’s the detailed gp report and analysis I find so helpful… even my own GP was impressed! I use Thriva to monitor my own personal health far more than I can through the NHS now. The details, recommendations and highlighting areas I need to focus on have been invaluable.

22 April 2026
Rated 5 out of 5 stars

Excellent service……..

I am a first time customer of Thriva and i am so happy i took the leap and ordered my first kit! The whole process from ordering to receiving my results has been so easy, stress free and somewhat exciting. I am very difficult to bleed due to vein issues, so having blood tests is always a long and traumatic experience that usually results in me being sick or passing out. However, Thriva’s autodraw device has put an end to me ever having a traumatic blood test again, i followed the instructions and it took less than 3 minutes for both test bottles to be filled, no pain felt at all! I can now have regular tests to monitor my health, without any traumatic blood test experiences.

Thriva kept me updated at each stage of the process, from the kit being posted, to the samples being processed in the lab. The results report was thorough, easy to understand, helpful, it provided great advice on lifestyle changes to improve health and future results.

At this point, i am very impressed with this service and wouldn't hesitate to recommend to others. I hope this level of service is consistent in my future testing experiences. Thank you Thriva.

24 April 2026
Rated 5 out of 5 stars

Great service

The app is easy to use and to monitor your results. It’s quick and easy to obtain and send the blood test, plenty of instuctions about what can affect your tests and when to stop the supplement (should have read these first!) and a comprehensive medical report explaining the results that allow you to be proactive in your health journey. Really quick turnaround once test is posted. Super impressed.

22 April 2026
Rated 5 out of 5 stars

such great service! and peace of mind

such great service!
New auto collect blood equipment is fantastic, easy to use and comes with full instructions that are easy to follow. communication is spot on, i was advised when they had received my blood samples, and again with the results. The Thriva app is so easy to follow, design your own goals and blood tests to suit you.
Blood test results are explained if in high or low ranges and advise if you should contact you GP for further investigations.
this is a great service to track your health when you are unable to see a doctor for blood test requests.

17 April 2026
Rated 1 out of 5 stars

The autodraw doesn’t work at all

The autodraw doesn’t work at all, the first time it failed so they sent a second kit which also failed to draw anywhere near enough blood. I followed all the instructions and suggestions from support. Extremely frustrating I will be going elsewhere in future

They also subscribed me to a recurring subscription despite me never asking for this. I wouldn't have even known I was subscribed if I hadn't read other trustpilot reviews. Very dissapointing.

22 April 2026
Unprompted review
Thriva logo

Reply from Thriva

Hi there,

We're really sorry the autodraw didn't work on either attempt. We know how frustrating that is, especially when you've followed all the guidance and given it a second try.

We also want to acknowledge what you've said about the subscription. We understand how surprising and unwelcome it can feel to discover a recurring charge you weren't expecting, and we're sorry that wasn't clearer from the outset.

If you'd like us to look into either of these, please do reach out to us at hello@thriva.co and we'll do our best to help.

Best,
Thriva

Rated 5 out of 5 stars

5 Star service

From ordering to receiving your test, to the very quick detailed results, Thriva really are excellent. I would highly recommend especially as it's so hard to see a doctor or nurse for any blood work these days. The chart on your results shows your previous levels from years before that you did with Thriva. Its all very easy to see on your app, and I love the fact I can bring up my previous results and can see how my lifestyle changes reflect on my results

16 April 2026
Rated 5 out of 5 stars

Easy and Quick

Found the whole process really easy and the results came back within a day or two. Impressed, would recommend.

16 April 2026
Rated 4 out of 5 stars

Great idea

Great idea and whilst it useful to see the results, the follow up around how to change them is a little lacking and high price point.

15 February 2026
Rated 1 out of 5 stars

Poor quality

Tried two vacuum and 1 finger prick blood test but they did not work for me.
Very disappointing product not recommended simply because of the blood taking equipment being poor quality.

2 March 2026
Unprompted review
Thriva logo

Reply from Thriva

Hi Antony

Thank you for your review. We're sorry the collection didn't work for you after trying both methods. We understand that it's not the experience you were looking for when trying our tests.

As we discussed with our team, we've cancelled and have refunded your test (£134.40), and your subscription has been cancelled too, so nothing further will be taken. We hope that's resolved things on our end.

Individual differences like circulation, vein depth, or skin temperature can sometimes make collection harder, and we're sorry this was your experience. We'll always do our best to put things right when it doesn't go to plan.

If there's anything else we can help with, please feel free to get in touch with the team at hello@thriva.co.

Best wishes,
Thriva

Rated 3 out of 5 stars

It's like getting blood out of a stone…

It's like getting blood out of a stone (if I'm the stone). A great device and it does do what it says on the tin, but I needed to ask for a second device as it wasn't very effective on filling up in one go (despite following the instructions).

13 February 2026

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