Thumbunited Reviews 

18
TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

18 reviews

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2.3

All reviews

(18)

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Rated 1 out of 5 stars

Poorly made clothing, no full refunds

The clothing is made in China.

The sizing is incredibly off (wayyyyy too small), the sleeves are so short I can’t even use the thumb holes (I’m an average 5’6”). I would have needed to order 2-3 sizes above my normal size to have this fit even remotely comfortably.

The best part is that they don’t offer full returns. Not only do I pay for shipping, they disclose they will not refund sales tax (which is not legal) and may take out further undisclosed amounts at their discretion. Their return policy makes sense when you realize how bad their product is.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent work

Ofa bid a very competitive price. Did exactly what he said he was going to do. Excellent job. Happy to recommend. He has my number and I gave him permission to give to prospective customers as I’m willing to let them come preview my job by appointment or drive by.

1 July 2023
Unprompted review
Rated 2 out of 5 stars

For the price, nope.

For the price, you'd expect a product to last more than a $30 hoodie from aeropostale. But no, this overpriced hoodie, after minimal use over 2 1/2 years has become basically useless. The zipper IS Not stuck. It just doesn't work. I've had a hoodie from aeropostale that I've used for 10 years and is still holding up, zipper and all. I thought this had a long garantee for the price but I was pretty much told by customer service "Oh well, we can't do anything. " I doubt I'll be making another purchase or encouraging others to shop here. Get something cheaper that wil definitely last longer.

9 June 2023
Unprompted review
Rated 2 out of 5 stars

Poor Customer Service

I ordered an extra large as I am busty. The fit was very snug, but I really love the hoodie. I need to exchange for a larger size, but do I return to address on the label? The return policy needs to put an address not just an email.

4 April 2023
Unprompted review
Rated 2 out of 5 stars

Fat Tax and poor sizing

I ordered a Casey fleece and I'm disappointed. To start, they didn't offer sizes above XL for the longest. Then they finally started carrying plus sizes. I generally fit in a 1x or 2x, but I checked their sizing chart just in case. Ordered a 3X so it would be a little big on me. When it came, I was so annoyed to find it fit very snug. Stay away if you're plus sized, you cannot trust their sizing and they charge extra for the larger sizes. Gross.

21 April 2021
Unprompted review
Rated 5 out of 5 stars

Love my Casey fleece so much I've…

Love my Casey fleece so much I've bought a second one. And a Truman for my partner. I've had my first Casey for years and it's still in amazing condition. So much nicer than a standard hoodie! The Casey is shaped really well for women. Love Thumb!

11 May 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Great product! Great company. Really enjoyed purchasing through them and have suggested this company to many of my freinds.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Great sweatshirt quality and design

Great sweatshirt quality and design! The women’s fits nicely, not baggy. I am 5’5”” and about 116 lbs, the small is perfect with a thin shirt underneath. Would (and have) definitely recommend!

8 December 2019
Unprompted review

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