Thunderridgenaturearena Reviews 2

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

2 reviews

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Rated 2 out of 5 stars

A beer is 17 dollars and there's no…

A beer is 17 dollars and there's no smoking anywhere in the arena. I call it Thunder Ridge Nazi Arena. Typical uppity Branson, over priced place of total control. Concerts are about freedom and fun. Not Nazis.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Thunder Ridge Nature Arena - A Catastrophic Experience!

Thunder Ridge Nature Arena – A Catastrophic Experience

I attended the Post Malone/Jelly Roll concert at Thunder Ridge Nature Arena on June 13, 2025, and it was one of the most poorly managed events I’ve ever experienced. I paid $532.85 for two tickets through Ticketmaster, Thunder Ridge’s official partner. What followed was a six-and-a-half-hour ordeal that left us exhausted, disappointed, and furious.

The concert start time was moved up to 6:30PM the day before, but gates didn’t open until 5:30PM. We hit a complete traffic standstill 5.3 miles from the venue at 4:30PM and didn’t reach the property until 10:00PM. Parking attendants were disorganized and overwhelmed, waving cars into overflowing lots with no direction. We had to create our own parking spot and walk 20 minutes in the dark to reach the entrance.

Security was laughably inadequate—metal detectors were waved around without checking zipped bags that could have easily concealed weapons. Then, my mobile ticket wouldn’t scan because I wasn’t connected to their WiFi. Their WiFi wasn’t even available. An attendant had to manually search for my name on a tablet before we were allowed in.

Navigating to our section was dangerous and chaotic, with uneven steps and no lighting. We finally reached our seats at 10:55PM, just in time to catch the last act. The concert ended at 11:30PM, and it took two more hours to exit the venue and reach the highway.

Thunder Ridge later blamed the traffic disaster on a fatal accident, but the Missouri State Highway Patrol confirmed that the crash occurred at 2:00PM and had no impact on concert traffic. This was a failure of planning, organization, and basic crowd management.

I contacted Thunder Ridge requesting a refund. After multiple emails and providing proof of purchase from Ticketmaster, they falsely claimed I bought tickets from an “unauthorized seller.” I sent three separate emails from Ticketmaster confirming my purchase. They stopped responding entirely. I even wrote to Johnny Morris, CEO of Bass Pro Shops and owner of Thunder Ridge. No reply.

This venue has a history of logistical failures, and despite promises to improve, nothing has changed. If you’re considering attending an event here, think twice before spending your hard-earned money. I still expect a full refund—and I hope this review helps others avoid the same nightmare.

13 June 2025
Unprompted review

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