ThunderVM Reviews 

22
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

They shouldnt call themselves a provider, because a provider means to provide. They provide nothing, especially no support! 1. Their website states they offer a Small Shared hosting package for... See more

Rated 1 out of 5 stars

Ordered a vps from this hosting. After 24 hours I still haven't received the status of the server - Pending. Although other companies have similar servers within 30-60 minutes. They do not answer the... See more

Rated 5 out of 5 stars

Was looking for a cheap vps and not be scammed by (you know) those "cheap VPS 5 Euros a month" services that require you paying all the 48 months in advance. Found this service by chance and was... See more

Company replied

Rated 5 out of 5 stars

Purchased an instant dedicated server in germany, after all they only have those in germany While i am kind of disappointed it wasn't actually delivered instantly but instead it took 1 hour... See more

Company details

  1. Web hosting company

Written by the company

ThunderVM is the leading provider for web hosting services. We cater to everyone and offer virtual private servers, dedicated servers, shared hosting and domain registration to suit individual needs.


Contact info

3.3

Average

TrustScore 3.5 out of 5

22 reviews

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3.3

All reviews

(22)

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Rated 1 out of 5 stars

Useless Hosting provider

They shouldnt call themselves a provider, because a provider means to provide. They provide nothing, especially no support!

1. Their website states they offer a Small Shared hosting package for €2.99 and when you get to the control panel to buy it, that package is nowhere to be found, and only shows the rest of the more expensive packages. Trying to trick people?

2. They definitely dont reply to ANY support questions, been waiting for a response to one question i had since 12 Oct. its now 14 Oct. I even opened another ticket and no response. ZERO SUPPORT.

With lack of responses like these, anyone can clearly see how unprofessional and useless these people are. Its probably a kid running as a reseller in his mom's basement.

14 October 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting work of hosting

Ordered a vps from this hosting. After 24 hours I still haven't received the status of the server - Pending. Although other companies have similar servers within 30-60 minutes. They do not answer the ticket to support. Is your company even in business?

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Super friendly customer service

Super friendly customer service, after moving my wordpress website to their hosting it started throwing error 500's, contacted their customer service and they solved the problem for me

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Yesterday i installed cpanel on my vps…

Yesterday i installed cpanel on my vps and couldn't get my website to work, today i contacted support and they quickly fixed the problem, i misconfigured cpanel

Website is now up and fast, good to know there is someone working on the weekends

5 September 2024
Unprompted review
Rated 5 out of 5 stars

instant dedicated servers

Purchased an instant dedicated server in germany, after all they only have those in germany

While i am kind of disappointed it wasn't actually delivered instantly but instead it took 1 hour which is great regardless

The good thing about the server i rented is it is extremely cheap and
- It was delivered quickly
- The hardware is great
- The port is 1 gbit unmetered and i could actually reach near 1 gbit/s with a speedtest

The only con is for me is as i said that it's not delivered instantly but it isn't a huge deal for me

22 August 2024
Unprompted review
Rated 5 out of 5 stars

dedicated server review

I'm writing this review as a dedicated server client, i don't have any experience with their other services.

The server was delivered the same day, and that is really nice, i can control it from the client area which not many providers allow. The only downside is they don't allow ipmi access

22 April 2024
Unprompted review
Rated 5 out of 5 stars

best support ever

I couldn't install wordpress on my vps because i'm not very tech savy and the web server wouldn't start, i asked the support which fixed my problem after 1 hour. Thank you!

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Worst Customer Support

One of the worst service providers.When i requested refund on paypal they had closed my account and also not even responding to my ticket.I had paid Euro 64.99 and in my account it has been showing as not paid.So dont buy servers from this provider.

4 April 2024
Unprompted review
ThunderVM logo

Reply from ThunderVM

Hello,

When a fraudulent PayPal claim is opened, your service is suspended, and your account is closed, as is standard practice in any business.

Your review is also false. You purchased a dedicated server with 5 additional IPs, which was delivered within a few hours. However, after a few days, you began making baseless claims about your additional IP addresses not functioning and requested a refund.

We offered free technical support to address your concerns, but you still refused assistance.

Subsequently, you opened a fraudulent PayPal claim, falsely asserting that the item you received did not match the description, which is untrue.

Upon booting your server in rescue mode and adding the additional IPs to the network interface, it was confirmed that they were functioning properly, indicating that your actions were an attempt to defraud us.

Rated 5 out of 5 stars

3 months customer

Ive been a thundervm customer for 3 months today. I use their windows vps service to work remotely and in these 3 months i didnt have a single issue

3 January 2024
Rated 5 out of 5 stars

The service provided is exceptional

The service provided is exceptional. I am thoroughly content and consider it to be the top hosting option currently accessible. I've tested numerous alternatives yet none match its level of excellence.

3 January 2024
Rated 5 out of 5 stars

Was looking for a cheap VPS without the usual scam. Finally found one!

Was looking for a cheap vps and not be scammed by (you know) those "cheap VPS 5 Euros a month" services that require you paying all the 48 months in advance.

Found this service by chance and was able to pay that same price without ridiculous advance requested and for one month only. glad there were also dutch (im dutch) servers for fast response.

Extremely suggested for for all the beginners in look for an environment to cheaply test and deploy their applications!

28 February 2023
Unprompted review
ThunderVM logo

Reply from ThunderVM

Thank you for using our services!

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