Tibber Reviews 4,765

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers had a great experience with this company. Many customers are very satisfied with the user experience, finding the app intuitive and easy to use, which helps them understand and control their electricity consumption. People appreciate the transparency of costs and the ability to see hourly prices and detailed consumption data, which allows them to optimize their usage and save money, especially for electric vehicle charging. The app's features, such as smart charging and price forecasts, are highly valued for their effectiveness in reducing electricity bills. However, some people encountered issues with the Tibber Pulse device, reporting that it often loses connection, generates false alarms, or has battery problems, leading to frustration and replacement needs. Additionally, a few customers experienced slow customer service responses, with some noting that support is not always fast or effective, particularly when dealing with product replacements or specific integrations. There were also mentions of the app lagging or having bugs, and some users desired more advanced statistical information or specific integrations that are currently missing.

What people talk about most

Price

Customers had ambiguous experiences with price, with many reviewers praising the transparency and control... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of setup for... See more

Application

Users describe ambiguous interactions with the app, with many finding it intuitive, easy to use, and clear... See more

Product

Consumers find product to be ambiguous, with many praising its functionality and integration capabilities,... See more

Service

Reviewers mention ambiguous feedback about service, with many praising it as very good, great, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of use and great service. Bad that existing smart meter (shelly, anker, …) are not accepted to deliver live data. I’m forced to install one more electrical device on top (the pulse) which is doi... See more

Rated 4 out of 5 stars

Since we charge out vehicles optimized and have a kind of hybrid heating (Natural Gas / Electric) (all controlled by a RasPi) we save between 1.500 and 2.000€ a year compared to the average natural... See more

Rated 4 out of 5 stars

W/o a smartmeter the Tibber 24/7 gadgets Bridge and Pulse are a great way to track/control your power consumption 24/7. The downside is depending on your apartment situation you may have to re-establi... See more

Rated 4 out of 5 stars

Ím happy there is an API available I can use for my energy management. Smart charging had some strange behavior when I used it, before automating that on my own. Starting and stopping the charging did... See more


Company details

  1. Energy supplier

Written by the company

Tibber replaces your electricity supplier with technology – so both our planet and your wallet will last longer.


Contact info

3.8

Great

TrustScore 4 out of 5

5k reviews

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No history of asking for reviews

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Rated 3 out of 5 stars

challenges with bill and customer support

I have problems with the amount of kWh, tibber charged after a meter change. Customer support does not respond helpfully, this is frustrating. Additionally the tibber bill is not great. In the actual month it is absolutely transparent what your consumption is. For the past the display and bill is not optimal.

29 December 2025
Rated 1 out of 5 stars

support Response took weeks

support Response took weeks. new function smart control battery does not working in a proper way, charge the battery with day time high price from grid, and.cover the house load with grid althought battery still have 70% soc. this makes not sence.

23 December 2025
Rated 4 out of 5 stars

Wait since months of Modul 3 Para 14a from Tibber at local Stuttgart Netze

I wait since months now to get beside my modul 1 which I can get in my own from
My local Stuttgart Netze if my Modul 3 which I have requested now in 3 documents and nearly 8 cases with support with no solution at all. That cost me , as it is only useable in Q4 and Q1 at Stuttgart Netze a few hundred Euro as I am still not able to load during low pricing from 1-4 am my battery and use i in high pricing during the day or charge my car during that time. That’s a must to work as only available in Q4 and Q1 which means this year half is done. Stuttgart Netze is ready since months to get that request but nothing happens from Tibber. I would recommend not spent to much time other unnecessary app features and prio that app function or process. I think about to change to others actually . I also request a compensation if lost reduced options to use that Modul 3 now in Q4 and surely Q1 also of something’s between 200-250€.

23 December 2025
Rated 3 out of 5 stars

The first steps to install the pulse…

The first steps to install the pulse were awfull. The problems were hart to find and partly unnessecery (e.g. the wlan passwort length restriction)
Since it works I like the system.
Maybe an improvment would be to have better statistical information, like mean consumption per periode, or how well high price times are avoided.

15 December 2025
Rated 5 out of 5 stars

Good Funktions

Everything is ok. The functions are very good. Smart charging is by far the most important for me and works without problems. More vehicles could be added, e.g. Hyundai. Unfortunately, the price savings are no longer as high as they used to be, as the big providers are following suit.

21 December 2025
Rated 1 out of 5 stars

Technical issues with power up.

Technical issues with power up.
Service is slow
The battery of the IR reader is empty within 2 weeks (design issue).
Then you need to enter the electr. Consumption manually.
Very high maintenance. I am very disappointed

20 December 2025

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