Tiboo Reviews 527

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting its softness, strength, and eco-friendly nature. Many appreciate the convenience of the delivery service and the overall positive experience when placing orders. The company's commitment to quality and customer satisfaction is frequently mentioned. However, some customers experienced issues with delivery, noting damaged packaging or incomplete orders. A few other people also felt that the delivery service was unreliable, with some parcels arriving late or at incorrect addresses.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the softness, strength,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently praising its speed and efficiency,... See more

Order

Customers generally had positive experiences with ordering. Many reviewers found the ordering process easy... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the ethos of this company. We bought the 100% Compostable and Biodegradable Loofah Sponge Scourers 12 Pack for us in our three log cabins. The prices seemed competitive, the communication was exc... See more

Rated 5 out of 5 stars

Five stars for the product, its value and quality but the most recent delivery was marred by the external packing box failing during its journey to me. Half of the box top was open and one roll wa... See more

Rated 5 out of 5 stars

Excellent toilet paper. Softer than mainstream brands. Fast delivery. Large sheet size compared to other brands. PFA free. On subscription now every 2 months. 3 ply and extra long rolls. Very happy c... See more

Rated 5 out of 5 stars

The company seems great. I like the products :the foaming handwash refills are convenient and good to use. The bamboo toilet rolls are beautifully presented (you can reuse the outers as wrapping pape... See more


Company details

  1. #23 of 57 best companies in Cleaning products supplier
  2. #2 of 7 best companies in Hygiene articles wholesaler
  3. #31 of 66 best companies in Toiletries Shop

Written by the company

Tiboo is an eco-friendly online store specialising in zero waste products for everyday life. Every day we witness the increasing effects of global warming. Deforestation is a massive contributor. With trees being harvested for such things as toilet paper, the knock-on effect is alarmingly clear. Tiboo is set to change that. In our time, use of toilet paper around the world has increased significantly and it’s part of our society today. Tiboo doesn’t use paper pulp from trees, we use pure bamboo instead which is one of the world’s fastest growing plants regrowing fully within two years. Bamboo toilet tissue is luxurious, anti-bacterial, naturally hypoallergenic and fantastic for your skin. So you can be eco-friendly without compromising on quality. Our range has quickly grown to include an entire range of sustainable cleaning products. Our products are designed for use in the home as well as for businesses who care about their green credentials.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

527 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

The toilet rolls are fine

The toilet rolls are fine. However your continued use of DPD means that in my area the parcel is not delivered when due. In fact, the parcel turned up 3 days late with me being told that I had been ‘missed’. This is not true but is always the excuse. I have already had to cancel Naked Paper, Hello Fresh and Gousto due to their use of DPD and was on the point of cancelling yourselves when it turned up, not at the right address but near enough.

19 March 2026
Tiboo logo

Reply from Tiboo

Hi Vivienne, sincere apologies but unfortunately there is no perfect remedy, DPD are the best of a very bad bunch and we choose them despite their charges being much more than their competitors, because their deliveries are generally extremely good. Thank you for your support and hopefully it will be a better delivery experience next time.

Rated 5 out of 5 stars

No plastic!

Happy with quality of products (bamboo loo rolls and kitchen towel). Prompt delivery and no plastic anywhere. I previously purchased the loo roll made of waste sugar cane, but found it a little flimsy, so I avoided it second time around.

16 March 2026
Rated 5 out of 5 stars

I've tried all the eco friendly rolls…

I've tried all the eco friendly toilet roll brands out here in the UK and Tiboo are definitely the best I've discovered.
Getting the subscription is so much more cost efficient over buying similar eco rolls at the supermarket, I really wish I had done it sooner.
The un-whitened bamboo rolls are soft and strong and even look good stacked in a basket in the bathroom.
The same goes for the wrapped white rolls!
Their kitchen roll is also really worth it. Since finding out how toxic regular rolls can be in addition to the harm to the environment, I'm never going back.
Highly recommend making the switch and they have great customer and delivery service to top!

5 March 2026
Unprompted review
Rated 4 out of 5 stars

Good natural hand soap

Good natural hand soap.
I'd been using a another eco-friendly hand soap which unfortunately made my hands very dry. So I thought I'd give Tiboo products a go.It's much kinder to my hands, soap tablets dissolve easily and the dispenser is very attractive. It's pump is very effective where previous companys failed to work properly after a short period of use. Tiboo bottle is easy to clean . Very good value for money too.
I hope that Tiboo widen their range as I'm still using laundry capsules and kitchen cleaner from the other company. Would definitely recommend.

15 December 2025
Rated 5 out of 5 stars

Great glass bottle excellent foaming hand cleanser

Arrived early. Well packaged. A brilliant frosty white glass bottle. With the silicon non~ slip base. The fragrances of the soap refills are perfect refreshing. Cleans hands thoroughly with a nourished feeling too. I highly recommend this light foam hand cleanser.

28 February 2026

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