Ticket.fi Reviews 

Customer service to rebook is very slow and only via email. This does not work! I am still trying to get the ticket changed and each answer takes more than 24 hrs to get back. Please rearrange your customer service to cover also rebooking and immediately service is vastly better.

This is my first time to buy my plane ticket through Ticket.fi. It was recommended to me by my friend and it was fast. Amazing! I just hope that I wouldn't encounter problems in the future unlike with others.
More power and God bless.
Thank you.
Juliet

Very helpful and easy. Many thanks.

Easy ordering, no registration required.
Hassle free and flawless service. Confirmations and correspondence prompt and clear.

I already puchased the air ticket though this website but i got the replied on the next day that this promotion tickets are not available .

A dreadful experience.

The page notified change of airports ( with little transfer time) in Paris only in small print. Travelling alone with luggage and two small children, it is naturally impossible to make a tight squeeze.

After noticing (roughly 30 minutes after making the reservation) I contacted the service and asked for pricing information for different route option (still provided by Ticket) and for pushing the transferring flight ahead by 24 hours (a night in Paris is never too much of a tragedy).

Having paid the "service available fee" I thought it a no-brainer to get pricing information on two other options both provided by Ticket. I was prepared for some extra charge, not for not receiving information about it.

At this time (48 hours later) I have called Ticket once and sent three emails. I still have no information on the price of the acceptable travel options, but am constantly bounced around. On the phone I was asked to send an email, via email no price for two clearly defined options both provided by Ticket is given... All in all, no ownership is taken by the customer service.

My strong recommendation to anyone reading is to save yourselves a lot of stress and order your tickets _anywhere_ else. I wish I had.

Tries to fool you in to buying things you actually get for free (tickets sent to your email/sms, seats) and even when you stay strong and say no to all of these non-sense extra-charges, the price somehow magically has gone up!! Amazing.

Customer service did at first not understand me and was then unable to help.

However, prices are fair and purchased services *seem* comprehensive and quite useful. Hopefully they will be prove useful during the actual trip.

All is great. However, it takes slightly long to proceed the booking because it uses Suomi.

Why payment has been accepted but then information came that it was not?

Good, but I don’t like the fact you show a price which is not valid for all payment options.

I'd like the page in English. Please make sure that a German mobile is available from the drop down list of countries next to the entry for phone numbers.

I did some searching but just made one payment, somehow they had two reservation for me, one is confirmed, one is not (I didn't know I had two reservation, cos I only payed once). Later I found that I made mistake on the flight date, so I contacted them to change the date, it was about one week talking and they told me three times that I don't have to change anything, because the flight was not confirmed, and they didn't charge me anything (they charged me actually from the confirmed reservation), I was like, perfect, then, I can just buy new tickets, so I bought a new ticket from other company. About a week later, they told me that my ticket was confirmed, so I had four flights for the same trip, and they agreed to return 50euros. I didn't lose too much money, but their service was super confusing and annoying. And they immediately trying to pour the responsibility to the client. Never gonna use it again.

Don't know why I can't reply the response from Ticket, so I will keep writing here.

First of all, again, pour the responsibility to the customer, don't know from where they get the idea that I didn't give correct email address, because I still have the email in my email box, with two different booking number, even though I just payed one, not a smart excuse.

@Tiket, you should feel sorry for your service.

Best or nothing

I couldn't find service in English. Had to translate all the forms from Finnish.

I think that it's very clear and easy-use website! The booking process and fast.

All is good!
Best price for tickets