Ticket.fi Reviews 

Fast and well working in mobile device. Got my tickets booked in few minutes.

When you search for the ticket it showed the price you wanted, but then the system will reload after you put your info and then forced you to buy with a different price. The price that you searched for at the beginning no more there. And then even if you agree with that, the system will again force you one more time. 2 times forcing the customer to pay for a higher ticket. This is rip off
Otherwise, the transaction is normal.

There is no English support. If exists, hard to find it.

Only good experience. 5/5

Booking process was clear and swift. Slightly annoyed by the additional Insurances and Services they were persostent at pushing through the booking though. Just read carefully what to tick and what not.

Price is low and the response is quick, I feel satisfied on the service.

You are The best

Ticket.fi could not sell me the tickets for the very cheap price I found in Momondo. I paid with my card, Ireceived a confirmation mail and soon after an other mail we they cancelled my reservation.

Confusing website, no customer service, don't recommend this site

Everything worked as promised, service was smooth and proper.

Nonsolicited newsletter without unsubscribe link violating EU's general data protection regulation. When I contacted the customer service in Finnish to unsubscribe I was told to get back either in English or Swedish – even though the newsletter was in Finnish and the service has a fi-domain.

Lack of 24/7 customer service. Very long wait on the phone in queue before someone answers. Not very flexible ticketing.

Ticket.fi is very trustful and easy to book

Never buy anything from this company!! I bought flight tickets from Helsinki to San Francisco (and back) and when making the reservation I also bought baggage. However, when buying the tickets, they never bothered to tell that baggage was only for the return flight. :-(
I tried to contact Ticket.fi for sorting things out, no response. Also, no telephone number to call. When calling the airline, they told that they cannot do anything, only the travel agent (Ticket.fi) can add the baggage.
Feels like cheating.

Good and efficient service, would recommend others to use your services

I am satysfied

Way too many steps to book a ticket. Stop trying to sell tons of useless add-ons.

I already paid my ticket oline but I haven't received any confirmation. It's almost 2 hrs had passed but still no confirmation. I sent an email but same answer.
"Hi,

Thank you for your email.

Please note that all our support will be in English or Swedish. If you sent us an e-mail or form in Finnish, kindly consider sending a new e-mail in English for a quicker reply to your questions.

Best Regards,
Customer Service Team

Online Operations
Ticket Privatresor AB

So frustrating!

Easy to use and Cheaper than many other websites.