Ticketmaster Danmark Reviews 10,289

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nemt at booke billetter. Smart at de ligger i wallet. Og smart at de popper op som notifikation når arrangementet nærmer sig. Det giver hurtigere tjek-in. Vores arrangement blev aflyst og udskudt, så... See more

Rated 5 out of 5 stars

Had the best time! Great festival experience what a great location. We travelled over from England to meet some Danish friends, who reccomended visiting for Copenhell. We was impressed with the toilet... See more

Rated 5 out of 5 stars

koncerten igår med front 242 og and one var fantastisk og et rigtigt godt arrangement, men i skylder mig stadivæk for en erasure og human league koncert men kan jo på ingen måde få fat i jer...

Rated 3 out of 5 stars

The concert was great, but the information sharing from Ticketmaster is really poor. If you do not have the proper information of when the doors open and show starts on the app/tickets, then you could... See more

Company details

  1. Events & Entertainment

About Ticketmaster Danmark

Written by the company

Ticketmaster.dk tidligere Billetnet.dk. Ticketmaster Danmark formidler – gennem samarbejde med flere end 600 arrangører over hele landet – billetter inden for alle typer af genrer og arrangementer. Vi har mere end 20 års erfaring med billetsalg til live-oplevelser som musik, teater, sport, festivaler, stand-up og mere. Vores kunder køber billetter via Ticketmaster.dk, som er en af landets største e-handelssider, på en række fysiske salgssteder landet over eller ved at kontakte Ticketmaster Danmarks Servicecenter. Ticketmaster Danmark har siden 2002 være ejet af verdens største billetformidler, Ticketmaster, som p.t. opererer på 28 markeder verden over

Contact info

3.9

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Leaked sensitive information of 560 million accounts

Unable to delete my account even after the company was hit by a massive cyber attack resulting in the leak of sensitive information of 560 million (!!!) user accounts. Ticketmaster and its owners Live Nation have terrible privacy protection and should be held accountable for the lack of information security in the systems. Besides the monopoly that they have created, which is punishing customers, these two companies should be held accountable for their privacy violations.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

All the love from Sweden to Douzi and dar al atlas

I came all the way from the north of Sweden specially for this event and I can’t regret it I had an amazing night with the fans of Douzi, I can’t wait to attend next time other event of Douzi hopefully in Sweden next time. Overall I did really enjoyed and felt happy to be connected with the Moroccan community, eating the Moroccan food at Dar Al atlas was another amazing experience. The hospitality and the joy they handed with their services is such magic I can’t wait to come back again to danmark and reunite with the happiest and beautiful community ❤️🇩🇰🇸🇪🇲🇦 much love

14 April 2024
Rated 1 out of 5 stars

I booked tickets for Russell Howard

I booked tickets for Russell Howard, the show was moved from April 2024 to January 2025. I cannot know that I will be available so I cancelled the ticket.
They have yet to refund me the money as it can take up to 90 days according to them.
They will charge me a service fee although I am not the one who changed the agreed upon dates.
This feels like a scam, and I am extremely disappointed at the time and service provided.

6 March 2024
Unprompted review
Rated 5 out of 5 stars

GREAT ENTERTAIMENT

GREAT ENTERTAIMENT , NO TRAFFIC, NICE VISION, ONLY MURCH WAS POOR ,THERE WAS NOTHING IN COMUN WITH THE TEAMS WHO WAS PLAYING ON THE TOURNAMENT -TOTALY DIFFERENT !!!

1 April 2024
Rated 1 out of 5 stars

Ordered tickets for PGL CS2 event went…

Ordered tickets for PGL CS2 event went all good, until I booked some resale tickets… order paid email confirmation came through although nothing in my account. Booked more resale tickets for a following day & tickets instantly came into my account. After contacting customer service twice and trying to find a way to get contact with an advisor regarding the tickets I spent £177 on, no responses, no tickets just -£177 in the bank account. Idk how to find out where the tickets are or how I will get them but it’s not looking good being 5 days later with no updates. FAQ says 8 hours after purchase, if they had a valid customer service team I’m sure I would have had a response yet. Never again will I use this service.

16 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look