Tickticktrader Reviews 6,662

Reply from Tickticktrader

Updated Sep 4, 2025

Hi Lukas,

Thank you for taking the time to share your feedback. We truly value the opportunity to look into your concerns regarding your experience with TickTickTrader.

Our team is currently reviewing your account, and you can expect an update within the next 24 hours. Please be assured that we’re committed to a thorough review and to reaching a fair and timely resolution.

If you’d l/ike to share any additional details, you can always reach us at help@tickticktrader.com.

We appreciate your patience and understanding as we work on this.

-----

Update: 09/04/2025

Hi Lukas,

Thank you for taking the time to share your feedback.

We understand how important trust is when trading, and we want to be very clear: TickTickTrader is not a scam. We are a transparent firm, and we take pride in operating with fairness and integrity.

After checking your account, we can confirm that a payout was successfully processed and transferred to you in February 2025. Since then, our support team hasn’t received any reports from you regarding account issues. Please know that accounts are only ever deactivated when there are clear rule violations, and in those cases, we always provide evidence to the trader for full transparency.

It’s also important to note that thousands of traders are actively receiving payouts from TickTickTrader, which we display publicly in full transparency. If a trader does not reach a payout, it does not mean there is an issue with the account or our rules—it simply reflects trading outcomes within the program’s guidelines.

We aim to make our rules and expectations as clear as possible so every trader knows exactly what to expect.

We value your feedback and are here to clarify any questions you may still have. Please don’t hesitate to reach out to our support team—we’re always happy to help.

Reply from Tickticktrader

Aug 26, 2025

Hi Edgar,

We appreciate you taking the time to share your feedback, Edgar. We understand your frustration regarding our promotional offers, and we value your long history with us.

We'd like to clarify our current promotions to address your concerns directly. Our WELCOME promo code, which offers a 78% discount, is an exclusive incentive for genuinely new users who have never purchased an account with us. This is designed to give new traders an engaging and affordable entry point into the TickTickTrader platform.

However, you still have excellent options available. While you are not eligible for the 78% new user discount, you can still use the WELCOME promo code for a 50% discount on your next purchase. In addition to this, we are currently running the PLUS55 promotion, which gives you up to a 65% discount on our S2F+ Accounts. This is one of many offers we run for both our new and returning traders. For more details, you may check here : https://support.tickticktrader.com/hc/en-us/articles/37918964041489-Big-Savings-Alert-55-OFF-S2F-Accounts-10-Extra-with-Skrill-or-Crypto

Given your past success with us, including over $4,500 in payouts across six withdrawals, we do not believe that being ineligible for a single new-user promotion warrants a 1-star review. We have consistently provided you with a platform for profitability, and we continue to offer significant discounts to bring back valued traders like you. We remain committed to supporting all of our traders, both old and new.

Reply from Tickticktrader

Updated Aug 18, 2025

Hi William,

Thank you for sharing your feedback. We truly appreciate the opportunity to address your concerns regarding your experience with TickTickTrader.

Our team is actively reviewing your account, and we’ll provide you with an update within the next 24 hours. Please know that we’re committed to conducting a thorough review and working toward a prompt resolution.

If you have any further questions or additional details to share, please feel free to reach out to us at help@tickticktrader.com.

Thank you for your patience and cooperation.

--

Update: 08/18/25

Hi William,

Thank you for taking the time to share your feedback. We value the opportunity to clarify a few points.

Your payout request was submitted on July 29 and successfully processed on August 8, marking your 6th payout with us. While the processing took 8 business days, your payment was completed.

At this stage, your account is currently under audit for Live Phase onboarding. As part of our program, our Risk Management team carefully reviews traders they determine are ready for Live. This process is the core objective of the program—to ensure traders who move forward are prepared and compliant. During this review, trading access is temporarily paused until the assessment is complete.

We appreciate your patience and understanding as we work through the audit process. Should you have additional questions or require further clarification, our Support Team remains available to assist you.

Reply from Tickticktrader

Aug 12, 2025

Hi Gary,

We’re truly sorry for the frustration you experienced with your S2F+ account, especially after facing several days of technical issues that kept you from getting started. Our team has already reset your credentials so you can access Tradovate without further delay.

We’ve already processed your refund, and as a gesture of goodwill, you’re welcome to keep your account and trade it at no additional cost.

We appreciate your patience and understanding, and we hope this resolution helps restore your confidence in us.

Reply from Tickticktrader

Aug 15, 2025

Hello Mike,

We're sorry you had a challenging experience trying to purchase an account. We understand how frustrating it is to spend so much time on a checkout process that doesn't work.

After reviewing your case, our team identified a ZIP code mismatch between the information in our system and the extended ZIP on your card. We updated your ZIP code and provided you with an exclusive coupon code as a goodwill gesture for the inconvenience.

Even after this adjustment, the address verification failure persisted. We want to reiterate that this issue is not an error on our platform but is an address mismatch detected by our payment processor. This means there is a discrepancy between the address you are providing and the information associated with your card. To help us investigate this matter on your behalf, we requested a video recording of the entire checkout process. We still have not received that recording. We cannot resolve this issue without the video you have.

Reply from Tickticktrader

Updated Aug 9, 2025

Hi Sooner,

Thank you for sharing your feedback—we truly appreciate the opportunity to address your concerns regarding your experience with TickTickTrader.

To assist you effectively, we are requesting additional information from your end. Please rest assured that we are committed to conducting a thorough review and working toward a prompt resolution.

If you have any further questions or additional details to share, feel free to reach out to us at help@tickticktrader.com.

Thank you for your patience and cooperation.

Update:

Hi David,

Thank you for taking the time to share your honest feedback.

We’re pleased to hear you enjoy many aspects of TickTickTrader, and we fully understand your concern regarding the hard breach on the Daily Loss Limit compared to other firms’ approaches.

We understand it can be frustrating to encounter a breach while still having drawdown remaining.

This rule is part of our current setup for both Evaluation and Performance accounts, designed to maintain consistent risk management across all accounts, and is clearly outlined in our agreements.

We appreciate your insight into how different policies affect your trading decisions and will be sharing your comments with our management and product teams as we continue to review and enhance our programs.

Thank you again for your valuable input and for choosing to trade with us.

If you have any further questions or need of additional assistance, feel free to reach out to us at help@tickticktrader.com.

Reply from Tickticktrader

Updated Aug 11, 2025

Hi Ark Trade,

Thank you for sharing your feedback. We truly appreciate the opportunity to address your concerns regarding your experience with TickTickTrader.

Our team is actively reviewing your account, and we’ll provide you with an update within the next 24 hours. Please know that we’re committed to conducting a thorough review and working toward a prompt resolution.

If you have any further questions or additional details to share, please feel free to reach out to us at help@tickticktrader.com.
Thank you for your patience and cooperation.

Update - 08/11/25

Hi Ark Trade,

Thank you for your feedback and for your interest in our services.

We have reviewed your account and support ticket. Our records show that your documents were not accepted because you are located in Dubai. Our services are not currently available in Dubai, as stated in our Help Center.

Contrary to your claim of receiving no response, our support team replied to your ticket within an hour of submission, providing a clear explanation for why your documents were rejected due to this country restriction.

We regret that we are unable to offer you our services at this time. However, once our services become available in Dubai, you are free to try our services.

Reply from Tickticktrader

Aug 19, 2025

Hi Siron,

Thank you for sharing your feedback. We have reviewed your case in detail, including your past interactions and the circumstances surrounding your previous account.

Regarding your initial experience over a year ago, we acknowledge that you purchased a $10,000 Swing Direct account and later requested a refund. At that time, your refund request was honored in full. Shortly after, the Swing Direct account type was indeed discontinued as part of broader platform updates, and it was not a decision based solely on your case.

However, when you recently reached out to rejoin, our Risk Management Team conducted a thorough review of your history with the platform. This review included communication records and behavioral assessments. Unfortunately, during your past interactions, there were instances of threats and violent remarks directed toward our team. Our policies strictly prohibit such conduct, and any account found to have engaged in it is subject to permanent discontinuation.

This determination was not made lightly. It was reached after careful consideration of all relevant factors and in accordance with our platform’s standards for maintaining a safe, respectful environment for both traders and staff.

While we understand that this may be disappointing, we must prioritize the safety and integrity of our community.

We appreciate the time you spent with our platform in the past and wish you the best in your future trading endeavors.

Reply from Tickticktrader

Updated Jul 26, 2025

Hi Chase,

Thank you for sharing your feedback—we truly appreciate the opportunity to address your concerns regarding your experience with TickTickTrader.

Our team is actively reviewing your account, and we’ll provide you with an update within the next 24 hours. Please know that we’re committed to conducting a thorough review and working toward a prompt resolution.

If you have any further questions or additional details to share, please feel free to reach out to us at help@tickticktrader.com.
Thank you for your patience and cooperation.


--- Update as of July 26, 2025---

Hi Chase,

Thank you for your feedback. We take all concerns seriously and appreciate the opportunity to address your experience.

After a thorough review, we found violations of our trading rules, specifically, hedging activities across your accounts, DIRE-S250ZN-446569 and DIRE-S250ZN-444560, which is strictly prohibited under our terms and conditions. While your payout request on DIRE-S250ZN-446569 account was rejected due to this violation, your account TTTD443598, which had no such issues, was approved and successfully paid out. This demonstrates our commitment to fairness and due process in evaluating each case individually.

We also want to clarify that you acknowledged in your communications with our team that the trades in question were completely accidental and purely a mistake from your end. You mentioned this may have occurred due to the buy and sell buttons being millimeters apart or because of an old open order that was not canceled. Additionally, you pointed out that the accidental inverse trades were very quick and not held for even a fraction of the time compared to your actual positions. While we understand that errors can happen, any trading behavior that falls under prohibited activity must be addressed in accordance with our policies.

Additionally, your access to our Discord server was revoked following multiple warnings and time-outs for spreading false and misleading claims, including publicly stating that our Live program was fake. These claims were not only inaccurate, given that we have verified and active Live traders, but also disruptive to the community.
We welcome feedback and always aim to improve. However, we also have a responsibility to uphold a fair and trustworthy trading environment for everyone. If you believe there's still a misunderstanding, our support team is open to further discussion. Thank you.