Tidal Services Reviews 

364
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company, consistently describing sparkling clean windows and dependable, professional service. Customers frequently praise the staff for being exceptionally polite, friendly, and thorough during every single visit to their homes. People also deeply appreciate the convenient text reminders sent before each appointment and find the overall pricing very fair for the quality delivered. Some reviewers were not happy with scheduling errors, noting that a few upcoming appointments were missed or repeatedly delayed. Others noted occasional cleaning shortcomings and service issues, mentioning that certain windows were sometimes left streaky or improperly washed.

What people talk about most

Service

Clients share positive opinions on service, highlighting how reliable, punctual, and efficient the cleaners... See more

Staff

Consumers find staff to be positive, highlighting their reliable, friendly, and efficient service. Reviewers... See more

Quality

Users describe satisfaction with the quality of the window cleaning service. Consumers consistently report... See more

Payment

Reviewers mention positive feedback about payment, highlighting that the process is quick, convenient, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the services are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really struggled to find a reliable window cleaner after moving into my new house, until I came across TIDAL. Best window cleaners I’ve ever had, windows are always left sparkling clean. Also clean... See more

Rated 5 out of 5 stars

Kevin is efficient, lets me know by text 24 hours beforehand. My windows always look sparkling clean, after he’s cleaned them. Kevin noticed that my gutters need cleaning too, so when he visits next... See more

Rated 5 out of 5 stars

Window cleaner (David Robinson) & his assistant arrived as booked for our very first window clean through Tidal Services. They were quick but didn't rush & did a thorough clean, including window sills... See more

Company replied

Rated 5 out of 5 stars

Since moving into our new home in Yate a year or so ago we’ve been pleased to use Tidal Cleaning Services for window cleaning. They have been consistently efficient, thorough, and genuinely profession... See more

Company replied


Company details

  1. Window cleaning service

Written by the company

A window cleaning franchise network throughout the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(364)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jake was friendly and professional

Jake was friendly and professional, no issues at all. Our windows are looking much better 😀

12 March 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much! We’re glad Jake was friendly and professional and that your windows are looking much better 😀

– Tidal

Rated 5 out of 5 stars

Great first time experience

Great first time experience

5 March 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much! We’re glad your first time with us is satisfying and that your windows are looking much better 😀

– Tidal

Rated 5 out of 5 stars

Fantastic window clean

Fantastic
Great communication up dates good
Friendly service
Window man Geoff arrived on time friendly nothing to much bother really nice and kind.
Brilliant job done very satisfied 😊
10/10 I would highly recommend this company to anyone wanting their windows cleaned etc

14 March 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the fantastic feedback! We’re thrilled you’re happy with the communication and friendly service. Great to hear Geoff made such a positive impression and delivered a brilliant clean. Really appreciate the 10/10 recommendation 😊

– Tidal

Rated 5 out of 5 stars

Great reliable service

Great reliable service, regular communication & reminders of visit due.
Able to rearrange online ( useful during recent storms!)
Easy DD payments.
Well done to the team for an updated Window Cleaning Concept!
Highly Recommended!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

They go above and beyond

They go above and beyond. I am housebound and have been since I had double pneumonia. Mark comes in moves my disability scooter out of the way so he can clean my windows in the back. Then he puts my disability scooter back and makes sure I am all locked up. I really appreciate this company's valuable service the windows are always sparkling . They are very affordable at £16.00 a month. Very very pleased customer.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and excellent service!

Kevin is efficient, lets me know by text 24 hours beforehand. My windows always look sparkling clean, after he’s cleaned them. Kevin noticed that my gutters need cleaning too, so when he visits next month he will also clean the gutters. Excellent service!

26 February 2026
Unprompted review
Rated 4 out of 5 stars

what a difference this made

what a difference this made, been ill and unable to do the windows for a v long time. Struggled getting a window cleaner. Had them cleaned its amazing the result, can genuingly recommend the job. Thank you

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Simon always does an amazing job - not a single complaint!

Not a single complaint ever with Simon. Recently had my gutters cleaned in addition to my regular windows and he was really clear with communication, did a great job, and even changed his time to suit me, so he could arrive and be gone before I had to leave. I’ve been with other cleaning services who wouldn’t or couldn’t give notice of arrival so we didn’t know to leave our garden accessible so they couldn’t gain access, or would say they had been when they clearly hadn’t. With Simon, never had that issue, always arrives when he promises to, and leaves windows sparkling. Couldn’t recommend Simon and Tidal Services more!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Have used them for abt 18 mo ths. They are efficient and have great customer care. One clean wasn't great... messaged and explained and they came back and redid it. No issues at all.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Clean windows.

I've had my windows cleaned this morning by,Anthony. This young man has done an excellent job. I can see out of my windows again.
Highly recommend this window cleaning company.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Jason window clean

Jason was lovely very pleasant did a good job on windows arrived in time slot given so very happy with the service.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Theresa and her partner are my regular…

Theresa and her partner are my regular window cleaners I have used them since in lived in South Croydon and now Norbury. They are extremely polite and kind and considerate and would 100 percent recommend them to anyone looking for regular window cleaners

19 December 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the lovely feedback Glenna! We really appreciate your continued support from South Croydon to Norbury. It means a lot to hear you find us polite, kind, and considerate — thank you for the recommendation 😊

– Tidal

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