While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Aircraft Rental Service
  2. Aviation consultant

Written by the company

Tidal Jets is committed to providing safe, reliable, and luxurious private jet travel. Our team of experienced professionals is dedicated to making your travel experience as smooth and enjoyable as possible. We offer various aircraft to choose from and can accommodate any travel need. Whether traveling for business or pleasure, Tidal Jets can help you get where you need to go in style, comfort, and safety. We offer various charter options to fit your budget, and we are always available to answer your questions and help you plan your trip.


Contact info

3.7

Average

TrustScore 3.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had to write this anonymously, but the experience was unreal.

My schedule is unpredictable, and I’m often booking last-minute flights on tight turnarounds. Tidal Jets managed to pull off what most others treat as ‘impossible.’ They presented optimized aircraft options, gave clear guidance, and moved with the kind of efficiency that only comes from people who really know the industry. The flight itself was flawless. If you need a team who gets it—who understands privacy, urgency, and professionalism—these are the people I trust.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Tidal Jets delivered one of the…

Tidal Jets delivered one of the smoothest, most professional private aviation experiences I’ve ever had. From the moment I submitted my initial request, the team was attentive, transparent, and incredibly detail-oriented. Every question was answered promptly, every option presented clearly, and every step felt tailored to my needs rather than pushed or upsold.

The aircraft options were top-tier, the pricing was fair and well-explained, and the coordination behind the scenes was seamless. Day of travel was flawless—crew prepared, cabin immaculate, logistics handled without me lifting a finger. It felt like flying with a company that genuinely values excellence, client safety, and real hospitality.

What stood out most was the authenticity and care behind the service. Tidal Jets operates with a level of integrity and communication that is hard to find in the private aviation space. I felt looked after, respected, and prioritized the entire way through.

I wouldn’t hesitate to book again. If you’re considering private jet travel and want a team that goes above and beyond, Tidal Jets is the one to trust.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Super intelligent

Super intelligent, transparent, and patient!

This was our first time flying private. We were quoted astronomical numbers until we got in touch with Tidal Jets. Some companies charged us almost double for a smaller plane! They not only got us a bigger, nicer, and more comfortable jet.. they got our transportation to and from it! Will definitely use again.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing and emotionally distressing experience

I was contracted as a social media manager for Tidal Jets, Inc. and initially excited to work with the brand. Unfortunately, what followed was an incredibly stressful and disappointing experience. I was repeatedly promised timely payments, resources, and support — including a raise that was never honored — but instead encountered consistent delays, lack of communication, and ultimately, non-payment for months of completed work.

Despite multiple follow-ups and efforts to resolve things professionally, I was left without over $3,000 in wages. Even worse, when I asked for the payment I was owed, I was met with intimidation tactics, legal threats, and emotionally distressing messages from the founder Ethan Lansing Levy. It caused serious harm to my mental health and well-being that almost caused me my life. This founder is also an EMS which is just crazy.

Tidal Jets may present a luxurious brand image online, but behind the scenes, I was treated unfairly and without basic professional respect. I hope this review helps others make informed decisions before working with or supporting this company.

28 February 2025
Unprompted review
Rated 1 out of 5 stars

Is this a real company?

Almost all of the "reviews" for this company were written after their business license expired in May of 2024. The owner of this company lacks any straightforward communication while consistently skirting around actually setting dates or expectations for my flight. This company seems sketchy and I will no longer be trying to engage their services.

3 December 2024
Unprompted review
Rated 1 out of 5 stars

This private jet company exhibits deceptive practices.

This private jet company exhibits numerous red flags indicative of fraudulent and illegal operations. The company is inactive in Virginia, where its license was filed, due to failure to meet state requirements such as annual filings or fee payments. Its sole owner and employee appears to make questionable personal decisions that compromise legal compliance and operational capacity. Such practices align with common scams in the private aviation industry, where fraudulent operators exploit clients through deceptive means like unauthorized charters or stolen credentials. Prospective clients should exercise caution and verify legitimacy before engagement.

31 July 2024
Unprompted review
Rated 1 out of 5 stars

Beware - Total Scam!

TidalJets Inc. is nothing but a scam! They lure people in with false employment advertisements, promising great job opportunities that turn out to be completely fake. Once they collect your personal information during the "application process," they either vanish or use it for shady purposes. Their website is also a serious threat—it’s likely designed to steal sensitive data from unsuspecting visitors. This company is a danger to both job seekers and consumers, targeting individuals with deceptive offers and potentially misusing their data. Their customer service is non-existent, and they make it impossible to resolve any issues. Avoid TidalJets Inc. and their website at all costs to protect yourself and your information!

29 November 2024
Unprompted review
Rated 4 out of 5 stars

Very exciting to see their next chapter

The company is responsive to my questions and seems to be going through a rebranding effort. I could not give 5 stars because the website is not loading for me and don't seem very active on X social media.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

From the first inquiry to landing at my…

From the first inquiry to landing at my destination, the entire process was seamless, efficient, and truly luxurious. The team’s professionalism and attention to detail were unmatched. They made sure every aspect of the trip was taken care of, from gourmet catering (shout-out to the Monaco chef—absolute perfection) to high-speed Wi-Fi that kept me connected throughout the flight.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly Experienced

I recently had the pleasure of purchasing a jet from Tidal Jets, Inc., and the experience was nothing short of exceptional. From the initial inquiry to the delivery, the team demonstrated expertise, professionalism, and dedication.

Ethan personally ensured that every detail was meticulously handled. His passion for aviation and commitment to client satisfaction were evident throughout the entire process. He made sure I was informed and comfortable at every step, addressing all my questions and concerns with patience and clarity.

The jet itself surpassed my expectations in terms of quality. Ethan's knowledge helped me choose the perfect aircraft for my specific needs. The transaction was smooth, transparent, and stress-free, thanks to his comprehensive support and guidance.

Tidal Jets goes beyond just selling jets; they build lasting relationships with their clients. The follow-up service and continued support have been outstanding.

I highly recommend Tidal Jets, Inc. to anyone in the market for a jet. Ethan's dedication to excellence, personalized service, and his deep industry expertise makes Tidal Jets a standout choice. Thank you, Ethan and the Tidal Jets team, for making my jet purchase a truly remarkable experience!

18 June 2024
Unprompted review
Rated 5 out of 5 stars

You won’t regret it!

Choosing Tidal Jets Inc. was one of the best decisions for my travel needs. From the very start, their attention to detail, seamless booking process, and commitment to providing a first-class experience were evident. The aircraft was state-of-the-art, meticulously clean, and offered an unparalleled level of comfort.

Ethan and his team’s dedication to making luxury air travel accessible and affordable is truly commendable. They went above and beyond to accommodate my schedule, making every interaction smooth and hassle-free. The transparency in pricing without the exorbitant markups was a refreshing change in the aviation industry.

I wholeheartedly recommend Tidal Jets Inc. for anyone seeking an exceptional and cost-effective private jet service. Their passion for aviation and client-centric approach make them a standout choice for travelers.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

You Can't Go Wrong!

I recently used Tidal Jets for a corporate retreat, and I couldn't be more pleased with the experience. The aircraft was state-of-the-art, and the in-flight service was exceptional. The crew was professional and catered to all our needs, ensuring that our team could focus on work while enjoying a comfortable flight. Tidal Jets' commitment to excellence is evident in every aspect of their service.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

These guys are the real deal

These guys are the real deal!

I absolutely LOVED the experience Ethan provided from the moment he took on our trip. We had a difficult last minute request that I was freaking out about. Ethan approached the situation so calmly, made me feel extremely comfortable, and took all of an hour to find us an aircraft, the time slot, the budget, and all of the catering. Not only that, they provided ground transportation for us!

10/10 recommend.

27 February 2024
Unprompted review
Rated 1 out of 5 stars

A Scam - Beware

I am leaving this review anonymously as I do not wish to get involved further than to warn others about working with this company. I had a friend get hired, with a signed contract, to work for this company for a one week trial doing admin tasks before coming on board full time. She was so upset with this experience that she did not feel she was able to write this herself. She sat in on meetings, did calendar scheduling, etc. When it came time to pay her, the CEO Ethan disappeared. Didn't answer any emails, calls, or texts. He was to pay her regardless of if they moved forward or not. After she repeatedly reached out for several weeks, he finally emerged with very bizarre excuses and behavior such as "he sleeps a lot during the day," and "his phone broke." I own my own business and I have never seen anything like this. He then told her he was sending her check via UPS but refused to send any type of tracking information. He never answered her again and of course the check never arrived. He got her on board for this trial week by showering her with a great deal of misinformation. He told her she would be jetting around the world with him on more than 50 flights a year, that she would be making well over 100k a year as a personal assistant (which then dwindled down to 80k mysteriously in the contract), and spoke very boastfully about this lavish life she would be a part of. I hope this review reaches anyone that is considering working for Tidal Jets or putting faith in their company. I am unsure what the scam is to be honest but if I had to guess, Ethan preys on people with the illusion of a very luxurious lifestyle to get them to work for free for a while, and I also think he looks for these people that he swindles to invest, as he did state to her early on that she could receive stock in the company. Please beware. I wish we were able to find a review like this when we dug in to the company before she signed up. If you see red flags, make sure to pay attention.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Give them a go.

As someone who has utilized private aviation services for both business and personal travel, I have had my fair share of experiences with charter companies. However, my recent association with Tidal Jets Inc. was nothing short of remarkable, setting a new benchmark for excellence.

From the moment I made an inquiry, their professionalism shone through. The sales team is knowledgeable, transparent, and their commitment to avoiding overcharging was evident—a rare trait in this sector. The entire booking process was smooth, and streamlined, allowing me to focus on my trip rather than logistical intricacies.

The aircraft itself was meticulously maintained. Every detail, from the upholstery to the in-flight amenities, was curated to offer an exceptional experience. Safety protocols were rigorously followed, making me feel secure throughout my journey.

15 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look