Tidyhosts Reviews 16

Issue regarding not receiving emails was resolved

The question I had was answered quickly. The staff are very friendly as usual.

I found it very helpful and it made my first website set up very easy. Big thumbs up

Fantastic service, I have been with Tidy hosts for over 10 years. I have never had an issue, and the response time when raising a query has been within an hour.

I will certainly continue my service with tidy host for the foreseeable further

Great admin interface, nice prices and everything works without problems. I don't know what else to add, good service for both beginners and advanced users.

I have to commend Tidyhosts on very good service and support. From day one they have been very helpful and response. I recently have ordered a NVMe VPS, and wow, im very impressed with how quick they are. Good work Tidyhosts, I will am already recommending you to other people.

A highly motivated and professional team. Very responsive and helpful with any queries. Hosting our website with Tidyhosts after years with another provider. Easy to install our apps via the control panel and the speed is so much quicker. Thank you for your help Tidyhosts.

Very helpful support and all round excellent service. They have helped our business establish a great internet presence from what seemed to be quite far behind. Our emails now flow though a fast and very useful Exchange system where we can share calendars, and interact easily with other staff members and our customers. I recommend Tidyhosts to everyone.

Exellent Support with great quality Service, I recommend their VPS service for all who is serching for a good speed VPS service at a very afordable prices with 24/7 instant support.

Good VPS servers, nice choice of OS. Staff have been very helpful with my queries.

MAJOR RIP OFF! They will NOT STOP CHARGING YOUR ACCOUNT! I canceled 1 week after signing up and the server disappeared from my dashboard. I was billed every month since then. I signed up in Aug of 2019 and canceled immediately. I asked them for a refund via tech ticket and they refused so I cancelled and decided to take the $30 loss. They have hidden stipulations in their servers like bandwidth and limiting that was not apparently upon signing up. No big deal, $30 loss right? So I cancelled.

The server disappeared from the dash board! The account has been CANCELLED. No dispute about this. Their dashboard even shows it as cancelled before the next billing date of September 2019.

They billed me every single month through today. I caught this in April of 2020 and they claimed they cannot go back to September, October, November, and December to refund me but they gave me a refund for January, February, March, and April. Now I find out they billed me in MAY, JUNE, JULY of 2020! ALMOST ! FULL YEAR OF BILLING FOR NOTHING!

I don't know how to get them to stop! I have to call my bank and change credit card number!

UPDATE! The company sent me an e-mail stating they are going to charge me "administration fees" for trying to get this review taken down. When I refused to pay they said they are going to sue me for libel!

I have all of the e-mails and screenshots. Please file a lawsuit! It will be fun!

BTW = The total disputed amount is September - December a whopping $120. If they are willing to rip off their customer for $120, I seriously doubt they are going to spend $50,000 filling a lawsuit. It just goes to show what type of people you're dealing with when you deal with TidyHosts.

I want to make sure this doesn't happen to anyone else!

Excellent prompt service and support is excellent.

Have always found Tidyhosts to be very efficient. Responses to any queries are handled very quickly. Set up is easy.

Always excellent! Thanks Ian :-)