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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many people appreciate the quick response times and the ease of contact, often noting same-day or next-day service. Consumers also frequently mention the fair and competitive pricing, often finding it more affordable than alternative options. The staff's respectful and considerate approach, especially during sensitive situations, is also a recurring positive point.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency, speed, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, politeness, and... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that the rates are... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the quick response times, with some receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kamen contacted me on the Wednesday and on the Friday him and his team of four turned up to clear out a virtually derelict house full of rubbish. They started early and by mid afternoon they’d finishe... See more

Rated 5 out of 5 stars

Had booked another company who cancelled last minute. Called Tidy up and they were here within 2 hours, 3 lads who were super efficient and getting the large corner sofa removed. Really saved us after... See more

Rated 5 out of 5 stars

The company turned up the same day of contacting them. Gave a quote which was reasonable and accepted. The three gentlemen there and then removed all the previous owners stuff from the garden and lof... See more

Rated 5 out of 5 stars

Fantastic place and I shopped around for prices and these came in at over £50 cheaper than anyone else. Rang to confirm I still wanted collection and gave me few hour window and even skipping the scho... See more


Company details

  1. Waste Collection Service
  2. House clearance service
  3. Waste-Management Service

Written by the company

Tidy Up Ltd is a family-operated waste collection business, providing reliable service across the UK. Our trusted local teams are available to clear almost anything from almost anywhere, either on the same day or on a day that suits you. From man and van collections to skip bags and complete waste management, we offer a full range of convenient and cost-effective solutions for all your waste removal needs. As a Registered Waste Carrier with the Environment Agency, we guarantee responsible disposal of your rubbish. With more than 97% of the waste we collect being diverted from landfill, you can rest assured that your waste is managed sustainably and ethically We are based in Cheshire and provide our services in the following areas Chester, The Wirral, North Wales, Merseyside, Liverpool, Cheshire. – Other Areas will be considered – please call to enquire!


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient, good communication and quick to respond to queries. Also very competitive prices! Would definitely use these guys again

18 June 2025
Unprompted review
Rated 5 out of 5 stars

100 %

Found this fabulous professional company on search engine and they went above and beyond to help clear my parents house.
Everything was e mailed and confirmed, fantastic communication throughout- Above and beyond expectations.
I can’t rate this service enough.
They will not disappoint. 100%
Thank you

9 June 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Julie. We’re so pleased we could help with your parents’ house clearance and that you found our communication and attention to detail exceeded expectations. Your feedback means a lot to us and we’re truly grateful you chose us.

Rated 5 out of 5 stars

Turned up exactly when they said they…

Turned up exactly when they said they would. In and out in a couple mins.

5 June 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks, Carl! Glad we could make the process quick and easy for you. If you ever need anything else, we’re just a message away.

Rated 5 out of 5 stars

Very friendly and gave me plenty of…

Very friendly and gave me plenty of notice before they arrived. They work super fast and efficiently. Will definitely use again

5 June 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Kyle. Really appreciate your kind words. We always aim to be friendly and keep customers in the loop, so we’re glad you felt looked after and would use us again.

Rated 5 out of 5 stars

Brilliant smooth experience

Brilliant smooth experience.
Sent an initial enquiry late Saturday afternoon, received a very prompt response to send my requirements via WhatsApp. Quote completed almost immediately, to our utmost satisfaction and appointment arranged for the Monday.
Extremely good communication, kept updated with all information needed and they let me know when they weren’t far away in addition to the timeslot already received.
Impeccable service, all round great company. Would highly recommend and grateful for their service. Thank you!

2 June 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you for your wonderful feedback. We’re delighted everything went smoothly from your initial enquiry to completion. Communication is so important to us, so it’s great to know you felt updated every step of the way.

Rated 5 out of 5 stars

Quick and efficient service all round

Got booked in with them for the end of this week. Great communication in the run up to the day. Got a text on the morning to say they’d be with us within 45 mins. They showed up slightly early, just as the hubby was moving the car off the drive for them.
They got to work straight away after a quick instruction from the hubby, dismantled our shed and removed the items from the garden that we needed taking. Were all done within the hour and did a great job. Would definitely use their service again in future.
Highly recommend.

30 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Stella. We’re glad to hear the shed dismantling and garden clearance went without a hitch. Thanks for mentioning our punctuality and efficiency—much appreciated!

Rated 5 out of 5 stars

Amazing service

Amazing service, friendly staff. Would definitely use again for future moves. Sorted me out last minute and great communication.

Thank you

29 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks so much, Nadirah. We’re happy we could help with your move at short notice. If you ever need a hand again, you know where we are!

Rated 5 out of 5 stars

Outstanding Service

Polite, professional, reliable and flexible. Superb customer service by Stephen Moore in particular

23 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, James. Pleased to hear you found us polite, professional and reliable, and I’ll make sure to pass your feedback to Stephen. Thanks for choosing us.

Rated 5 out of 5 stars

Rapid service

Sent an email ,they replied within half an hour and came out within the next 45 mins.Brilliant service .Cannot fault.

26 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks, Ben! Happy we could respond so quickly and help you out on short notice. If you ever need us again, don’t hesitate to get in touch.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Couldn't fault them. Extremely efficient and did what they promised to. Absolutely brilliant and will use them again!

23 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Rebecca. Your comments about our efficiency and reliability mean a lot to us. We look forward to helping again in the future.

Rated 4 out of 5 stars

Punctual, very friendly and efficient and a very fair price too

Despite a slight communication issue initially, the whole procedure went ultra smoothly. They arrived punctually and were very friendly and helpful. They gave me a quote which I accepted and they were able to empty the items from my shed on the spot. I would certainly have no hesitation in recommending them or using them in the future if the need arises.

22 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks so much, Carol. We’re glad everything worked out smoothly in the end and that you were happy with how we handled your shed clearance. Appreciate the recommendation!

Rated 5 out of 5 stars

Top lads

Top lads! Would recommend

21 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you for your review. Glad to hear you were pleased with our work. We really appreciate the recommendation!

Rated 5 out of 5 stars

Would recommend

Quick, very easy to use. Friendly and reasonable rates

19 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Kate. We’re pleased you found the whole process quick and easy. If you need us again, just let us know.

Rated 5 out of 5 stars

Top firm

Fast response and pick up they very very polite good negotiators on jobs very satisfied with service me father in law is very happy with work done
Will recommend and reuse this company again no question

15 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks, Chris! Great to know you and your father-in-law were satisfied with our work. We appreciate the recommendation and look forward to helping again.

Rated 5 out of 5 stars

10/10

I messaged them and they came the same day within a few hours. They were friendly, helpful and really professional.

16 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Kirsty. We’re happy we could help on the same day and that you found us professional and helpful. Appreciate your review!

Rated 5 out of 5 stars

5 Star

Not used before. Was in a stressful situation clearing the remnants from my mums house. These guys were awesome. They made everything seamless and talk you through every step of the way.
I would not hesitate to recommend.
Fantastic

16 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Chris. We know clearing a family home can be stressful, so we’re really pleased we could make the process seamless for you. Thanks for your kind words and recommendation.

Rated 5 out of 5 stars

Our first time of using the company and…

Our first time of using the company and our first impressions are excellent and we will be using them again for further projects.

The whole process from start to finish is really easy and the communication brilliant.

The team that dealt with our waste Tom and his second man were fantastic and very professional from start to finsh.

They are both a credit to the company without a shadow of a doubt.

15 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you for sharing your experience. We’re glad the process was smooth and that Tom and the team made a good impression. Your feedback means a lot to us.

Rated 5 out of 5 stars

Fantastic

Fantastic - came the next day cleared everything I had asked for including 2 sofas in an unideal place - very reasonably priced - would recommend and use again

12 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Kirsty. We’re delighted we could help clear everything, even the tricky bits, and that you found our prices fair. Thanks for recommending us!

Rated 5 out of 5 stars

Tidy up ltd

Got rid of garden rubbish within a week of contacting them.. good price & v good service thank you

8 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you for your feedback. Glad we could clear your garden rubbish quickly and at a good price. If you need anything else, just let us know.

Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! Quick and efficient the lads who cleared the house were very professional

7 May 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Lee! We appreciate your comments about our efficiency and professionalism. Great to know you were happy with the house clearance.

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