TikAPI Reviews 

62
•
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Availabitly is not the best, some endpoints are down multiple times a month causing disruption in our systems and their response time is not the best either. Also some endpoints changed the respon... See more

Rated 4 out of 5 stars

Pretty reliable way of getting data from TikTok. In the past, i need to make scraper for TikTok but tiktok keep changes something to their frontend and keep me banned. So i found this service.... See more

Rated 5 out of 5 stars

Pretty reliable way of getting data from TikTok. In the past we had to keep updating our scraper every time TikTok changes something to their frontend. This way we don't have to bother. I had som... See more

Rated 5 out of 5 stars

I've subscribed to the "Business" package which costs about $189 and contains premium support. I've ran into an issue which I posted into the community 5 days ago and still have not heard back f... See more

Company details

  1. Business-to-Business service

Written by the company

The only TikTok Unofficial API providing TikTok data solutions and enabling developers to build on top of the TikTok platform.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.3

All reviews

(62)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Couldn’t get past signing into account…

Couldn’t get past signing into account online. Tiktok has multiple ways to login such QR code, Facebook, google, twitter, apple, and Instagram. I used one of these options at the creation of my Tiktok account and although I’ve changed my login information to include and email and password, I cannot login via desktop without using one of these methods. And while that’s not necessarily a reflection of TikAPI and it’s potential uses if other users have the same issue, it renders the API useless.

20 April 2022
Rated 3 out of 5 stars

The api is great when it works

The api is great when it works. The customer service is absolutely non existent. They have never replied to a single email when the API has been down for 24 hours +. Our team has reached out many times with absolutely not help. If you need consistency in a service watch out.

Edit: it’s really wild that you respond almost immediately here but not when directly messaged through your email or the Tidio messenger on your site. I have several accounts with the $79/month subscription so not sure why you’re being so defensive and saying this.

8 March 2022
TikAPI logo

Reply from TikAPI

Hi,

It's interesting how you were able to get to such conclusion with only one single malformed API request during your trial subscription.

Oh and we haven't received a single email from you, well maybe you misspelled our email address.

Rated 2 out of 5 stars

Availabitly is not the best

Availabitly is not the best, some endpoints are down multiple times a month causing disruption in our systems and their response time is not the best either. Also some endpoints changed the response types without notifying the users, not a good practice.

When it works it's ok.

Edit: 3 weeks since this review and the endpoint was down at least once every 3 days. Support is notn existent and we pay for the premimum one!

1 March 2022
Unprompted review
Rated 3 out of 5 stars

I had some trouble using it

I had some trouble using it, I only got data from my account, but I needed info about other accounts and hashtags and I couldn't get any, that's why I didn't keep using it.

21 February 2022
Rated 5 out of 5 stars

Great product

Great product! This works as advertised. I am testing out the free trial, but will shortly shift to a premium license. There is a learning curve to make API calls. There are many ways to do it, but I am using Python, and it works great. Using this API does require some baseline knowledge of programming.

I am glad I found this product!

14 February 2022
Unprompted review
Rated 1 out of 5 stars

I thought I can use all the non…

I thought I can use all the non premium feature, but found out that i need to request access to certain non premium feature, e.g. delete a comment, and there was no response from the team itself during free trial. Pretty disappointing

5 February 2022
TikAPI logo

Reply from TikAPI

Hi,

We don't allow untrusted trial users to use high-risk endpoints such as follow/like, since they are often abused.

You just need to send us an email and explain your use case.

Rated 1 out of 5 stars

so bad

so bad........

14 December 2021
TikAPI logo

Reply from TikAPI

Hi Nigward,

You haven't used our service at all.

Can you tell us what was 'so bad' exactly?

Best,
TikAPI Team

Rated 5 out of 5 stars

I was trying out the APIs for a…

I was trying out the APIs for a university project and I found them helpful

13 December 2021
TikAPI logo

Reply from TikAPI

Hi there,

Thanks for taking your time to leave this review!

We've given you a 1-week subscription period as bonus.

Best,
TikAPI Team

Rated 1 out of 5 stars

TikAPI was in an attempt to charge us…

TikAPI was in an attempt to charge us more money

4 December 2021
TikAPI logo

Reply from TikAPI

Hi,

We never made any attempt to charge you more money. You signed up for multiple subscriptions, and upon your request we canceled the second subscription and refunded you.

The pricing is very clear on our website and the same goes for the PayPal subscription confirmation.

Best,
TikAPI Team

Rated 5 out of 5 stars

Pretty reliable way of getting data…

Pretty reliable way of getting data from TikTok. In the past we had to keep updating our scraper every time TikTok changes something to their frontend. This way we don't have to bother.

I had some questions with CS before deciding to implement TikApi, and they were pretty fast with their responses and got to the right answers quickly.

All in all, if you scrape TikTok as part of your service, TikApi can save you quite some time.

5 August 2021
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