Tile.co.uk - Brooke ceramics Reviews 1

TrustScore 3.5 out of 5

3.7

Foster Street, Stoneferry Road, HU8 8BT Kingston upon Hull, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bathroom Renovator
  2. Interior designer

Written by the company

Our mission is to make beautiful tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including bathroom and kitchen wall and floor tiles. Plus outdoor tiles for garden patios and outdoor living spaces.


Contact info

  • Foster Street, Stoneferry Road, HU8 8BT, Kingston upon Hull, England, United Kingdom

  • 0330 002 0850

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company!

Brilliant company! I ordered 37 sqm of tiles from here was a little sceptical at first as they were an online company but they exceeded my expectations. When emailing with a query they were quick to respond with all the answers. Delivery was very quick with picking my own delivery date. On delivery a few tiles where broken which is to be expected with this material I called the customer service team they were very polite and apologetic and replacing the few broken tiles with express next day delivery. Tiles were exactly as pictured and high quality. Would highly recommend their service and staff are unbelievably helpful and professional. Fantastic company to use very happy customer here.

28 February 2025
Unprompted review
Tile.co.uk - Brooke ceramics logo

Reply from Tile.co.uk - Brooke ceramics

Hi,

Thank you so much for your review. We are so pleased you are happy with your tiles.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look