Visited the Telford store this afternoon as an emergency. James was fantastic. He is extremely knowledgeable and was more than willing to discuss our options in depth including budget. He even checked... See more
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Tried few stores to be told no tiles available, brought them online no problem, then problem with delivery paid the £35 and choose a day but not delivered until five days later than day we choose. Aft... See more
Company replied
This company has gone downhill drastically since being taken over ! Every member of the original Bilston crew were fantastic- calling when promised, stock arriving when promised etc. No communication... See more
Stu and Joe at tile choice worcester store gave fantastic advice and customer service yesterday. They were patient whilst we asked questions about various floor and wall tiles because we needed both.... See more
Company details
Information provided by various external sources
Tile Choice Limited was established in 1991 and now boasts individually designed stores throughout the Midlands covering Bilston, Cannock, Walsall, West Bromwich, Perry Barr, Bromford Birmingham, Bromsgrove etc
Contact info
United Kingdom
- tilechoice.co.uk
Hasn’t replied to negative reviews
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Tile sample still not arrived!
Tiles haven’t been delivered
Tiles haven’t been delivered. Spent the waiting for delivery to have an email at 15:10 to say the had been a mistake in the warehouse. Requested another delivery. Still waiting for a response
Beautiful good quality tile at a competitive price.
My sample tiled arrived very well wrapped with no damage.
The tile is good quality.
The price per metre is very competitive.
Telford branch team at Telford Town…
Telford branch team at Telford Town Centre are excellent - always helpful and knowledgeable.
Wow!
Wow!! Tile choice are an exceptional company to purchase from. Fast efficient service great value too. Highly recommend
Great Customer Service by James
Great Customer Service by James, really helpful. Had to order tiles in for me but delivered on time and at a very good price.
Happy customer I recently purchased…
Happy customer I recently purchased tiles from walsall store where I had brilliant service and all staff was extremely helpful, will definitely return and reccomend to friends and family also want to note I went to cannock tile choice also where staff there are brilliant aswell so would also recommend, I spoke to luke there and also Jo
Honest trader review.
As a sole trader who has plenty of availability in retailers I have to say my default for the past 3 years has been Tile Choice, specifically the Telford store.
James has an awesome team who are always ready to support. I always recommend my clients to use Tile Choice.
If you want first class service and quality product, look no further than tile choice.
I still havent received the order!!
Top service from Matt at the Sutton…
Top service from Matt at the Sutton Coldfield store. Extremely helpful and informative. Definitely recommend
Emma from bromford birmingham store
Emma from bromford birmingham store
Jerome and tony from delivery's...
What can I say a credit to the company .nothing is to much trouble for them they go above and beyond to help you .
Thankyou
Tile Choice Sutton Coldfield…
Great experiance in your Sutton Coldfield branch and was seen by Matt who was so helpful with our many questions .
Always good service from them
Always good service from them, Josh ws very helpful on the phone
Poor delivery service
Poor delivery service
Expect paid delivery (£30) and 5 days in advance to be able to deliver on the day, Not 4 days later! Delayed project and wasted effort Disappointed
Just great the tiles look great
Tile purchase
The staff made us feel really welcomed let us walk around before seeing if there was anything they could help with (which we prefer) then once we established our requirements was very thorough and helped with every question or query we had
Awaiting my order
I haven't received my order as yet but after contacting they apologised as it was delivered to the wrong address and issued to have it sent correctly right away so I’m waiting
Fantastic advice and customer service
Stu and Joe at tile choice worcester store gave fantastic advice and customer service yesterday. They were patient whilst we asked questions about various floor and wall tiles because we needed both. They recommended which grout and adhesive to use and also showed us different layout designs for both floor and wall tiles.
They made the whole ordering process easy too. Excellent service.
Awful to deal with
Awful to deal with. Ordered samples which never arrived, emails ignored and phone number for head office doesn’t even work on the website. Ending up phoning Kidderminster Branch to speak with Lee who was amazing in getting a refund processed and was extremely helpful.
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