ROCCIA Reviews 

We were recommended to visit the Bolton Store for the tiles for our bathroom. The choice of tiles was amazing and then we met Michael. Nothing was too much trouble. He was very knowledgable and was a great help to us. We came away from Roccia very happy with our selection and the price.

Recently purchased tiles for my kitchen and had a great experience. The staff are all really helpful and knowledgable and were able to make fantastic recommendations when we were struggling to know what to do. I had a small issue with the tiles being slightly different due to different batches but this was resolved in a matter of a couple of days. I would certainly recommend going to Preston Roccia, the showroom is fantastic and there is a great deal of choice with everything displayed in a very easy to navigate way.
There were several different sales guys who helped me and all were equally great. I would like to give a special mention to Ishy who was super helpful.

We orignally had an appointment with Alison, however when we arrived we was told she was unfortunately off sick. Mohammed was then called in from home to assist me. Mohammed from Preston (bathrooms) was AMAZING from start to finish. We went in with an idea of what we wanted and liked. Mohammed assisted us throughout the showroom to show us different shower doors, basins, taps and vanity units. He went above and beyond to assist us, knowing we were quite nervous matching things up. One aspect we quite admired from Mohammed was he gave us his personal opinion throughout which was a great help for me as im a very un-decisive person. From this experience we gained of Mohammed not only did he get a sale from us yesterday, he gained the sale of x3 bathrooms. The customer service from Mohammed was 10/10 and we will be returning next week to sort the other 2 bathrooms out with him.
Thank you Mohammed!!!!

With the year ending and finally a bit more time on my hands, I was thinking about people and trading places that had impressed me during last year. I immediately thought about Roccia and Mr Vandan Purohit. He helped me immensely with his great skill of being able to describe a very difficult to describe tile that I was drawn to but have not seen it in reality and needed more pictorial and descriptive information to make a decision if it was, what I imagined it was. We all know the fear of making a mistake and uncertainty when committing a sum of money for our home interior. Vandan helped me to minimise that fear with his patience, style, understanding of the customer needs. He provided pictures of the tile from various angles that the Internet was not showing and spent time describing the product, not in a way a sales person would do, trying to sell something to somebody, but intelligently, with flare and imagination that helped me to visualise the tile that I had not seen. Choosing a tile over the Internet is difficult. Thanks to Vandan, I didn't regret my decision because I knew what I was choosing and what to expect. What’s more, the tiles arrived on time from Italy, despite of worldwide difficulties with transport logistics. They arrived accordingly to the schedule we discussed and Vandan really gave a lot of time and consideration so that the date was convenient for me. The assistance I received from Roccia and Vandan was superb in every aspect of tile purchasing: from decision making through to order making, payments and delivery and post-purchase care. I wish, I had another area of the house to refurbish because I would like to go through the experience of buying from Roccia AGAIN! Now, when I am placing my comments, I can see that this Company has got endless good comments to its name. I am not surprised. They really want to make sure that their customers are at the centre and that they are happy, regardless of the amount of money spent, small or large.

Went to ROCCIA yesterday looking for three tiles to cover over where my thermostat used to be in my kitchen had a bit of banter With ABDUL (might need to re-tile my Kitchen) he was only joking and the upshot is he found me three tiles just what I needed and I got them free of charge as a goodwill gesture if that’s not five-star service I don’t know what is

Visited the Bolton Store and very impressed with the amount of choice available. Great selection of tiles at very competitive prices. Helped by Ash who provided us with a sample tile that we then chose for our new home. End result.. floor looks fantastic! Admired by everyone that has seen it. Would definitely recommend Roccia if you are looking for great choice of tiles and need advice choosing.

Visited Roccia in Preston for some replacement floor tiles. The service, staff knowledge and pleasant attitude show my Ishy was excellent. If you require tiles then Roccia should be the first port of call And ask for Ishy

I visited the store looking a little lost and not knowing where to start, only to be helped along by Irfan. He helped me choose the tiles and all the other bits that I needed. Thank you for the help Irfan.

Roccia were one of the suppliers recommended by our bathroom fitter.
Visiting several times I always found the staff in general to be helpful and knowedgable and prepared to give plenty of advice.
Alison was excellent at designing our bathrooms and was very patient as we changed our minds on what we wanted, but she got us there with what we fell is the best design possible for what we want.
Irfan gave us sound advice on tiles and spent time to explain options and mixing and matching.
All in all it was an excellent experience and so glad we chose Roccia as our bathroom and tile supplier and I do not hesitate in giving them a 5 star review.

always very helpful and great selection probably the best in the north west . found that Irfan to be great in assisting me in the very good selection of tiles .Cant be more thankful when you are spending a good amount of money there advise well worth listening to . highly recommend, which i do. kind Regards Roger

Always a 5* experience when I visit Roccia Tiles. 😄 Ishy is great, super friendly and always gives the best customer service. The showroom is beautiful and you are truly spoilt for choice. Definitely worth a visit 😊

We been to Roccia in Preston. It’s the best place to get the right tiles you need with a good price. Irfan been very helpful to us to pick the right tiles. Very friendly staff. So glad we been to the right place. Thank you

I bought tiles and bathroom supplies was very impressed with the customer service was served by Ishy very helpful and friendly would definitely reccomend Roccia

The customer service received in Preston Roccia by Siraz and Masood was amazing. They helped us choose tiles for all 4 bathrooms. They knew exactly what we wanted and helped make our vision into reality. Incredible service!

Excellent tile showroom, massive choice, and great advice from people who are very knowledgeable. If you're undecided about what you want this is the place to go. Choice service and value. Can't be beaten, Shab picked our tiles glad he did, we hadn't a clue.

Needed some Tiles for an en Suite to replace some damaged ones. As it was over 10 years since we last bought tiling we found the first visit rather overwhelming as the styles and more importantly sizes of tile available today were far bigger than we anticipated. Fortunately we were approached by Ishy who was brilliant and assisted us in a very helpful and patient manner and sorted out a sample tile to take home and try in situ. On our second trip to Roccia we sought his help again when purchasing and he went above and beyond to make sure we were happy - even when we changed our choice of tile finish at the very last second when they were being loaded into the car. 10/10 . He is a real Star Thanks Ishy.

Visited the Bolton store today. Great choice of tiles at competitive prices. Friendly and helpful staff. Thanks in particular to Ash.

Absolutely excellent service and very clean place with really good choices available for kitchen and bathroom tiles, I very highly recommend this store. Special Thanks to Siraz Vohra and to Masood.

Love this place amazing tiles always service with a smile thank you Ishy at Preston Ash at Bolton Very happy Elisabeth

The good lady and I needed some tiles for a bathroom that we were renovating and she been told by a friend about Roccia tile showroom in Preston.

So we drove to the tile showroom where we were met by a wonderful sales advisor called Zain.

After walking around the impressive and fast showroom the good lady found a tile that she liked but unfortunately they didn’t appear to be enough tiles for our requirement so Zain called upon the services of Babu.

Taking the instructions of the good lady both disappeared for round about 10 to 15 minutes before coming back with the best answer that they could ever have given they had located another few boxes of tiles.

The good lady was so happy that we bought every single box.

A massive big thank you to all staff at Roccia who made us feel comfortable and valued, we will always look at you first whenever we need tiles.