Everything about Tillets is 5 star in my opinion. The clothes shop is always orderly the coffee shop is warm , cosy and inviting the staff are super helpful and now everything about the stock and I al... See more
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Established in 2006, Tilletts are an independent family owned business providing quality clothes at affordable prices for the every woman. A mother and daughter buying team comprised of Melanie, Grace and Nancy, Tilletts whole ethos is ‘Style With Confidence'.
Tilletts pride themselves on providing excellent Customer Service and ensuring every lady leaves their shopping encounter with Tilletts feeling comfortable, confident and confident in their new purchases.
This dedication and drive has earned the Tilletts numerous award wins and nominations including a European Digital Award for Best Digital Marketing Campaign and ‘Retailer of the Year’ in the Lincolnshire Tourism Excellence Awards.
Tilletts HQ, Wilton Road, DN36 4AW, Humberston, United Kingdom
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Hi sorry I had to return my order the clothes were too big they were lovely but just too big .

Reply from Tilletts Clothing
Great company clothes modelled beautifully.
Swift delivery ,some clothes are not the best quality

Reply from Tilletts Clothing
Love this clothing company amazing service and great customer service too , beautiful clothing at great prices & Mel’s lives keep me going !

Reply from Tilletts Clothing
To whom it may concern
I felt compelled to write this email after the way in which I have been treated by your store.
Firstly on your first birthday bash in which you advertised meet and greet, I decided to pop in (as one of your valued customers) to see all that was on offer. I arrived and began to have a good look around the store. The only person that spoke to me was the assistant who took my money for the purchase I made that day. Yes Sally did phone me and apologise for all the personnel’s behaviour on that day, and invited me in for a free cuppa and cake. (I did accept the offer but was unable to attend)
Then yesterday (19th December) I ordered 2 items from your sale totalling £24 at 11.03am which was confirmed! At 12.44 the order was cancelled with no reason for the cancellation. The store was quick enough to take my money, but the refund still hasn’t happened!
I phoned Sally but no reply, I then phoned the store and the assistant hung up on me. Sally then returned my call and said she would look into it and let me know what happened. Still no reply!
Because of the way I have been unfairly treated I will no longer be using your store, ever!
I have found another store that is very very welcoming and can’t do enough for me, always a smile and the kettle is always on! Prices are really competitive and they don’t confess to being exclusive, they don’t get their name sewed into their clothes, like yours they come from a warehouse.
A lot of clothes similar to yours can be purchased from sites like Shein and Temu for a lot less than your prices all very good quality (again not exclusive, no labels sewn in)
Because I’m a singer anything I wore from your store was always promoted by me if asked by a member of the audience. Also I always took pictures of what I was wearing and again posted them on social media and the Tilletts VIP page explaining where they had come from. For some reason (again not explained) I was removed from the VIP page?
I now promote another store who have treated me fairly, so much so they gave me a free gift worth £20 (for no reason other than promoting and buying from them)
I’m sure this email will not affect you in anyway but I just felt compelled to express my views.
Yours faithfully
Maiie Louisa
Excellent customer service. Great choice of lovely clothes.

Reply from Tilletts Clothing

Reply from Tilletts Clothing
I ordered 3 pairs of flared trousers and 3 tops. I am happy with all the tops but the trousers were all slightly ‘puckered’ on the seams. I put this down to the nature of the silky material when being made. This was not noticeable when being worn and I was very comfortable all day.

Reply from Tilletts Clothing
The very best place to buy your clothes and accessories ❤️

Reply from Tilletts Clothing
Always good experience with Tilletts clothing. Quick delivery. Thank you Team Tilletts.

Reply from Tilletts Clothing
Quick delivery and my purchase was just as advertised on website, happy customer 👍

Reply from Tilletts Clothing
Tillets have good quality clothing at a reasonable price .

Reply from Tilletts Clothing

Reply from Tilletts Clothing
Lovely items and they all fit and look fantastic

Reply from Tilletts Clothing
Excellent company beautiful designs of clothing & accessories at excellent value
Excellent customer service
Would recommend Tilletts

Reply from Tilletts Clothing
Great clothing bought from them a lot , great customer service and fast delivery thanks for my lounge suit love it 👍

Reply from Tilletts Clothing
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