Sarra responded to my issue promptly and resolved my request in no time. The process was smooth and showcased excellent service quality. Thank you for your support!
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See what reviewers are saying
I got the helped that i needed from Angeline. She cancelled my account and also called me for confirm. Such great customer service .So grateful of her. She is godsent
Hi i dont know how this has happened but some how payments went though the bank told me there a subscription for me, i want what every set up cancelling please any account closing also. This happened... See more
Company replied
Jamal has made my experience pleasant by reaching out with solutions over my concerns.
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Customer service
The matter was resolved by the customer service department
Hi i dont know how this has happened…
Hi i dont know how this has happened but some how payments went though the bank told me there a subscription for me, i want what every set up cancelling please any account closing also. This happened 24/06/2024 £1.49 then payment took again on 28/06/2024 £38.85. I want all cancelling of any subscriptions

Reply from Timeforshoe
Company with a good customer service
Company with a good customer service. They solved our problem in a very kindly way.
Failure of account cancellation
I got the helped that i needed from Angeline. She cancelled my account and also called me for confirm. Such great customer service .So grateful of her. She is godsent
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