Shipping was very quick, the communications were solid, and the product was beautiful. I can't wait for her to open this on Christmas morning.
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Both necklaces arrived just a couple of days after I ordered, and the pearls of both are outstanding! One piece is a special birthday gift for a family member who has a June birthday! That pearl is la... See more
First kissing fish bracelet I ordered tranished, second same bracelet I ordered does not have the same amount of pearls and it is shorter, it does not fit and fish pieces smaller and different. I aske... See more
Company replied
Extremely pleased with my Timeless Pearl purchase. The pearls comprising the 22 inch necklace are beautiful! Consistent color matching, luster, size and shape. The surface quality is good as is... See more
Company details
Information provided by various external sources
Timeless Pearl is an online boutique bringing beautiful pearls to elegant women. Our flagship product, Edison Pearls, is the only saltwater and freshwater hybrid natural pearl. Large, with outstanding luster and a choice of different colors, women everywhere can look beautiful and feel confident at affordable prices.
Contact info
95134, San Jose, California, United States
- 415-365-0048
- support@timelesspearl.com
- timelesspearl.com
Hasn’t replied to negative reviews
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Thieves!
I ordered the necklace on instagram- it needed duties paid, I said please return it and they have NOT reimbursed me. Total thieves!
Very Pleased
Shipping was very quick, the communications were solid, and the product was beautiful. I can't wait for her to open this on Christmas morning.
Claire is awesome
Claire is awesome. Fast to respond and goes above and beyond to help.
Orders
Hello, I’ve been trying to contact you regarding a return and there is no response. I sent the packages to your store and apparently it’s vacant. Much help is appreciated.
Disliked size of new earrings
Liked - DID your best to fix my earrings.
Disliked - The pearl earrings I purchased were very tiny.
Customer Support is VERY helpful
Customer Support is VERY helpful. I love that you can pick your color pearl for many of the pieces and they will send you variations of hues within any color you want. I own two necklaces and a pair of earrings from Timeless Pearl and plan to continue to add to my collection. They have a quality product and excellent service.
Customer service was terrific
Customer service was terrific, but the bracelet was not as described and broke when I tried to put it on.
Sth different than I ordered was…
Sth different than I ordered was delivered and I cannot get a response for return.
ordered a week ago
ordered a week ago, with 2 day shipping.
Havent even received an update yet on the status
Pretty brooch
Pretty brooch, she loved it! The additional cost for expedited shipping wasn't worth it (still took longer than two days as I expected) but the item was fantastic!
Great Experience!
The selection choice was awesome! Customer Service was great! The prices were fair and reasonable!
Communication was great and the…
Communication was great and the finished product will make a beautiful anniversary guft
The Best Online Pearls!!!
Love doing business with Timeless Pearl. Their products are beautiful, customer service is top notch and delivery is excellent. Do not hesitate to purchase from them!
Learned not to order on line
Although color of each pearl can be expected to be different than pictured the two received did match each other but was disappointing. But the hair thin chain and tiny spring ring clasp are totally unacceptable for a standard of jewelry advertisement.
Great comms from Timeless Pearl.
Great comms from Timeless Pearl.
My order shipping international got delayed a bit. I got nervous as I thought it would not arrive on time. Timeless Pearl kept clear communications and chased after the delivery. It arrived on time. Very last minute but arrived.
Great purchase
Ordered timeless pearls and loved the quality and they look so rich looking. Thank you Timeless Pearls.
Fast shipping, nice packaging and product quality
It’s a delightful experience shopping at Timeless Pearl. I got my order signing two days in a nice cute little box packaging. It’s very giftable!
I loved my pearl necklace and it…
I loved my pearl necklace and it arrived pretty fast 🥰
The pearl was awsome
The pearl was awsome. Customer support was incredible. The necklace that comes with it is not good at all. First thing we did was get a better necklace. The only reason I didn't give you 5 stars. After reading other reviews maybe not include the necklace at all.
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